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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,160 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Kibacho N.

My 3+ Years Of Great Experience With Lucid Visual Collaboration Suite.

  • February 16, 2026
  • Review provided by G2

What do you like best about the product?
What I like best about Lucid Visual Collaboration Suite is how it ends up saving us time, avoiding meetings, and back and forward slack messages. It is being used by our whole organization, and it's a way to communicate new workflows internally and to customers. Lucid Visual Collaboration Suite makes our and customers' life easier. I like the ability to import from various formats and also export to various formats.
What do you dislike about the product?
Pop up or hover feature displaying what the flowchart does vs just a shape and word.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite allows us to easily make process updates after changes and we can compare documents. Additionally, the flow of Lucid Visual Collaboration Suite is very easy to maneuver around and use. Finally, I like how it helps with viewing the process of a business function or task in real-time.


    Kiambi R.

Fantastic and excellent tool for interactive decision trees.

  • February 16, 2026
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is a great application to create charts for flows and processes, easy to use, understand and access, and secure at the same time. Personally I use it primarily to work on decision tree models, and I love having the ability to make real-time edits without starting from scratch. The customer support has been great too. Looking forward to creating more charts for our processes using Lucid Visual Collaboration Suite.
What do you dislike about the product?
Lucid Visual Collaboration Suite is a great and best option for making decision trees that can be shared across teams. I dislike nothing about it.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is a far superior tool to the more traditional flowchart software. The simple layout, easy sharing and the ability to build complex flowcharts make Lucid Visual Collaboration Suite the best out there. Another huge bonus is that Lucid Visual Collaboration Suite is available to users of all devices.


    Logistics and Supply Chain

Straightforward, Real-Time Collaboration That Fits Seamlessly Into Our Workflow

  • February 16, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about Lucid Visual Collaboration Suite is how straightforward it feels from the very start. There’s no need for loads of training to get going—you can jump in and begin building diagrams, flowcharts, or brainstorming boards without any hassle. The drag-and-drop experience is smooth, and the layout is intuitive, so everything is easy to find and use.

I’m also a big fan of the real-time collaboration. Being able to see colleagues’ cursors moving around, comments appearing, and edits happening live makes remote working feel much more connected—almost like you’re all in the same room. It cuts down on endless email chains and helps keep work moving forward.

Another strong point is how well it integrates with the tools we already use. Instead of constantly switching between platforms, it fits neatly into our existing workflow. Overall, it makes organising ideas and mapping out processes feel simple, efficient, and far less of a chore.
What do you dislike about the product?
If I had to point to one area for improvement, it would be the customisation options—especially on the visual side. The platform looks clean and professional, which suits most use cases, but at times I’d appreciate a broader selection of themes, fonts, or overall design styles so boards can feel more distinctive and better aligned with a team’s brand.

That said, the simplicity seems very deliberate, and it definitely helps keep everything uncluttered and straightforward to use. For me, this is more of a “nice to have” than a real drawback. Adding a few more visual choices would give teams extra creative flexibility without taking anything away from the platform’s usability.
What problems is the product solving and how is that benefiting you?
Before using Lucid Visual Collaboration Suite, we struggled with scattered communication and disconnected planning. Ideas were spread across emails, meeting notes, slide decks, and sometimes just in people’s heads. As a result, mapping out processes or aligning on strategy was time-consuming, and decisions often took longer than they should have because everyone was working from slightly different versions of the same information.

Now we can collaborate visually in one shared space. Instead of long back-and-forth threads, we map processes, sketch workflows, and run brainstorming sessions in real time. This has led to clearer alignment across teams and noticeably faster decision-making. Meetings are also more productive because we can see everything laid out in front of us, rather than trying to interpret written summaries after the fact.

From a business perspective, it has helped us standardise and properly document our processes. We used to deal with inconsistent workflows and knowledge gaps when team members changed roles. Now we can create clear visual process maps that are easy to follow, share, and update. This has reduced onboarding time for new team members and cut down on repeated questions.

Overall, it has helped us save time, improve cross-team collaboration, and reduce misunderstandings. What used to take several meetings can often be resolved in a single working session, which has had a positive impact on productivity and project turnaround times.


    Njuguna K.

Lucid Visual Collaboration Suite is an easy to use platform to visualize your project flow.

  • February 16, 2026
  • Review provided by G2

What do you like best about the product?
We are using Lucid Visual Collaboration Suite for several different reasons, including collaboration with coworkers who are working remotely, organizational culture workshops, team building activities and many more. Lucid Visual Collaboration Suite is a great product to get a great bird's eye view on any development projects. Lucid Visual Collaboration Suite is an absolute value for money.
What do you dislike about the product?
To be sincere there is nothing which I like least about Lucid Visual Collaboration.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite brings teams together to one focal point which has more features. I love how it eases workflows when planning and scheduling. Also I like that it is very easy to use, a great plug-and-play system with robust interface and great customer support.


    Computer Software

Real-Time Collaboration That Feels Like In-Room Whiteboarding

  • February 16, 2026
  • Review provided by G2

What do you like best about the product?
It's easy to collaborate in real-time and feels natural like you're all in the same room whiteboarding solutions.
What do you dislike about the product?
It has been a bit slow on occasion, but not commonly.
What problems is the product solving and how is that benefiting you?
Bridging the gap between in-office and remote workers.


    Andrea P.

Easy to Use with Great UI/UX and Customization Options

  • February 16, 2026
  • Review provided by G2

What do you like best about the product?
I like how easy Lucid Visual Collaboration Suite is to use. Its UX/UI is great, and it offers many options and shapes/elements, which makes it intuitive and useful for a wide range of use cases. It's also easy to share with others, and the initial setup was very easy too.
What do you dislike about the product?
It would be great when you could paint a text in a single cell more easily than having to manually pick the text and then pick a color, etc.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to draw business processes and brainstorm. It enables me to quickly visualize ideas and processes. It's easy to share, intuitive to use, and offers many shapes and elements.


    Shatha A.

L.Chart + L.Spark: Makes a Robustious Suite that I Rely on a Daily Basis

  • February 16, 2026
  • Review provided by G2

What do you like best about the product?
Visualizing contract timelines, obligations and expiration dates is among the very many tasks that I facilitate with Lucidchart which is what I like most.
What do you dislike about the product?
I use both Lucidchart and Lucidspark and they barely even show signs of defects.
What problems is the product solving and how is that benefiting you?
Supplier onboarding, contract management and spend analysis .


    Melissa W.

My Bloody Fireball of Productivity with real-time collaboration,Streamlined workflows& Fast Ideation

  • February 13, 2026
  • Review provided by G2

What do you like best about the product?
My bloody Fireball of productivity through real-time collaboration to seamlessly connecting my daigrams,Whiteboards and documents into one,Streamlined workflows with intergrates with my favourite tools like slack for centralizing my work and data and faster and robust with ideation with voting and breakout board for instant feedback.
What do you dislike about the product?
My fireballs that connects everything boosting productivity remarkably.
What problems is the product solving and how is that benefiting you?
My bloody Fireball of productivity through real-time collaboratio simultanously on documents,digrams and whiteboards.Streamlined workflows with intergrating with Slack and Onedrive to unify my work and data and Faster ideation through voting which helps to get instant feedback and for decision making.


    Derrick W.

My Braveheart with masterful whiteboard to Win with Team collabor.,Workflows visualization &Feedback

  • February 12, 2026
  • Review provided by G2

What do you like best about the product?
My Braveheart with masterful whiteboards to succeed with collaboration with my Teams,Visualize on my workflows to keep everyone on the same page and instant feedback with online brainstorming sessions.It's a Win for me.
What do you dislike about the product?
Masterful with whiteboards that thrives with collaboration,Workflows visualization and instant feedback.
What problems is the product solving and how is that benefiting you?
My Braveheart with masterful whiteboards that wins with remote collaboration with my Teams,Visualization of workflows to keep everyone on the page and feedback for online brainstorming sessions.Best to have with solid and intuitive drag and drop interface.


    Mary M.

Look No Further!Your Feature-Packed Diagramming Solution is Here,Meeting my Project EngineeringNeeds

  • February 12, 2026
  • Review provided by G2

What do you like best about the product?
Look No Further!Your Feature-Packed and favorite digramming solution is Here,Meeting all project Engineering Needs.Salute it for mobile app to access my projects and synchronize on all my Devices.Intuitive and sleek interface with enhanced AI to add taste to my designs.
What do you dislike about the product?
Intuitive and Sleek interface for ease and enhanced with AI to add visual taste to my designs.
What problems is the product solving and how is that benefiting you?
Look No Further!Your Feature-Packed and favorite digramming solution is Here to meet my project Engineering Needs.Salute to Mobile App to access my work and projects from anywhere and love how it synchronized across all my devices.Sleek and intuitive interface with enhanced AI to add taste to my designs.