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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

8,144 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Information Technology and Services

LucidSpark is solid but unremarkable

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
Solid collab tool, though doesn't amaze.
What do you dislike about the product?
It doesn't have the feature to let facilitators direct attention
What problems is the product solving and how is that benefiting you?
Easy to visualize brainstorms


    Ndubuisi M.

Useful tool

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
the ability to connect with lucidchart and import google documents
What do you dislike about the product?
Not enough ideation facilitation features
What problems is the product solving and how is that benefiting you?
Behavior change for large populations in employer and individual health markets.


    Design

It's been good.

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
The toolbar. It's nice to have already made assets like boards, sticky blurbs, infinite boards. The options to align, arrange and organize that's a great feature.
What do you dislike about the product?
It is limited to creating assets and a color library, for example. There's more visual functionaility in a lucid chart.
What problems is the product solving and how is that benefiting you?
The benefit of Lucidspaark is to be able to create, collaborate and share a service blueprint, journey maps, workshops, and retrospects.


    Information Technology and Services

Good features, but collaboration is hard to set up (at least from my company's experience)

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
The features and controls are familiar and fairly easy to use.
What do you dislike about the product?
Collaboration is difficult to setup for some reason
What problems is the product solving and how is that benefiting you?
Currently not using lucidspark now because of the collaboration issues my company ran with it. It was in theory going to enable us to do collaborative workshops (ie. design sprints) while being completely remote.
Recommendations to others considering the product:
I would make sure to take a free trial if possible and do a trial run of its collaborative features. It was problematic at my company because we didn't give everyone licenses but the visitor links didn't work properly for us to collaborate.


    Financial Services

Easy to use and collaborate with contributors

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
I like the ability to move items quickly on the board and see where others are working.
What do you dislike about the product?
I want to click and drag to view the board without zooming out and making it too hard to read.
What problems is the product solving and how is that benefiting you?
Brainstorming with contributors


    Joanna H.

Easy, quick collaboration

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
I like that it's easy to use and add shapes to the canvas. The templates are also nice for supporting a variety of design thinking activities. It's pretty easy and efficient as a tool for collaborating with stakeholders; there's not much explaining required when it comes to the interface. That being said, it also very closely mirrors the design of other competitive products, including Invision Freehand and Miro. (The layout is practically the same among all 3.)
What do you dislike about the product?
Not a huge fan of the color palette of the templates. Not too much to complain about otherwise.
What problems is the product solving and how is that benefiting you?
We use it to align stakeholders on the questions and assumptions for a given feature. It also helps us visualize our ideas so we can move forward more quickly and spend less time in meetings.


    Financial Services

Great for Visualizing my work

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
Creating flow charts to view complex processes
What do you dislike about the product?
The functionality and usability is not as intuitive and a bit rudimentary
What problems is the product solving and how is that benefiting you?
Operationalizing various processes


    E-Learning

Good for a small group but may be messy for a large group

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
Web based application. OS independent and flexible.
What do you dislike about the product?
Difficult to organize as the number of users are increasing.
What problems is the product solving and how is that benefiting you?
DB design as a team.


    Media Production

It works

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
Collaboration is complex across regions, especially when real-time updates are involved, so Lucidspark attempts to solve that issue. The interface is very intuitive, and it is straightforward to navigate. With tracking and identification for comments, it is effortless to view multiple users' contributions worldwide, regardless of whether these updates are asynchronous or simultaneously.
What do you dislike about the product?
Lucidspark is very similar to other whiteboard applications designed to facilitate collaboration. By using containers and post-it notes, users share information and ideas. In comparison, this may work well for high-level constructs but can be frustrating for a more detailed analysis that you want to add more text. Unlike other whiteboard systems, Lucidspark does not have seamlessly add pictures without clumsily copying and paste that ultimately impact the system's usability. Copying and pasting text from a different source into the whiteboard is also cumbersome as you have to reformat the post-it notes each time or use a text box, and it gets a little clunky.
What problems is the product solving and how is that benefiting you?
Collaborating since work from home has become the new normal has been challenging. It is no longer a matter of scheduling some time with stakeholders and taking notes on a whiteboard, so Lucidspark is a tool to help capture that workshopping experience.


    Higher Education

Great tool for collaborative thinking exercises

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
I love the different visual tools and collaborative experience
What do you dislike about the product?
It seems to get stuck sometimes - the zooming in and out didn't work for me well. Seems to be some kind of bug
What problems is the product solving and how is that benefiting you?
We drew a complete customer journey map and it helped us visualize the process as well as the obstacles in the process.