Lucid

Lucid Software

Reviews from AWS customer

6 AWS reviews

External reviews

8,619 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Patricia M.

WOW! Enjoying lots of flexibility in drawing diagrams with pre-built shapes and templates

  • December 30, 2025
  • Review provided by G2

What do you like best about the product?
Lucid has all the features I need to create visual diagrams of workflows and organization trees. I like that I can drag and drop elements really fast and it has a solid library of charts that enables me to create workflows with administrative and creative areas. It is easy to export the diagram or leave it stored in the program’s cloud
What do you dislike about the product?
I don’t really have any cons about the software right now it can achieve about any sort of diagramming I can desire.
What problems is the product solving and how is that benefiting you?
I am able to diagram the full journey of content from submission to review, editing, approval and publication. It also enables me to create org charts showing who reports to who across the editorial and production roles which removes authority confusion.


    Anfaal S.

Effortless Design with Endless Possibilities

  • December 24, 2025
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite for creating landing page structures, designs, and sitemaps. It's easy and handy to use, and everything can be done without pain. I like that I can add elements and designs into the whiteboards with clarity, and it feels endless. It helps me with adding shapes like CTAs, headings, and the whole structure of the page to the landing page, and I can completely create these using Lucidspark. This tool works very well for me, and even though I used Figma before, this is more handy for the tasks I have. The initial setup was easy, and I'm highly likely to recommend it to a friend or colleague.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is easy and handy to use, allowing me to create landing page structures and designs effortlessly. I can add elements and designs to whiteboards with clarity and endless possibilities. It works well for tasks like adding shapes and creating complete landing pages using Lucidspark.


    Ravi T.

Intuitive and User-Friendly with Outstanding UI/UX

  • December 24, 2025
  • Review provided by G2

What do you like best about the product?
It's intuitive. The UI/UX is too good and is so easy to use
What do you dislike about the product?
Not any I could think of at the moment. Add more features, maybe. OR Try having auto suggestions after each thought addition.
What problems is the product solving and how is that benefiting you?
It's making it easier to have thoughts drawn simply into the charts in a very little time.


    Mwachoki S.

Great diagram tool that brings most of the required elements to quickly connect

  • December 19, 2025
  • Review provided by G2

What do you like best about the product?
It is a very robust tool to make diagrams and flow charts that structure the route of a project visually. I really like the responsiveness of each shape after being placed or modified within the drawing board which makes connecting different sections of a diagram very easy and fast.
What do you dislike about the product?
This tool is very complete for what it really allows me to do, the performance is good and it has not shown me any signs of disappointments.
What problems is the product solving and how is that benefiting you?
Visualizing room dimensions to determine the optimal placement of equipment has been my greatest achievement with this tool. I have achieved efficient space planning without any struggles and easy sharing of designs with clients.


    Everlyne M.

Lucid offers a fantastic canvas with the exact elements to quickly create presentable process charts

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
Lucid has all the needed shapes and functions to create process flows, diagrams and presentation charts and work can be done in collaboration with the entire team in real-time. With its simplified interface and insanely powerful visual tools, even complex diagrams feel simple and fun to create and it actually makes me maintain creative momentum.
What do you dislike about the product?
Lucid doesn’t have any flaws that I can think of at this time, it’s my favorite and most used design tool without limitation in use cases.
What problems is the product solving and how is that benefiting you?
This is the platform I use to create flowcharts that visualize the flow of training programs from enrollment to content delivery and assessments. The charts make everything easy to follow so we are able to quickly highlight areas for improvement in training delivery.


    Motanya N.

Fantastic solution offering easy to create and very useful flowcharts, UML and network diagrams

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
It is very easy to design any diagram since it provides me with various diagram shapes and drag and drop feature for all its components. I also like the ability to export the diagrams in different formats which makes these diagrams extremely useful when illustrating processes.
What do you dislike about the product?
I have never had an issue with features glitching or files getting lost or being corrupted, so this tool checks all the boxes for me.
What problems is the product solving and how is that benefiting you?
It becomes very useful when creating visual representations of data flow in our databases and also allows me to clearly map network infrastructure to identify vulnerability points to ensure security policies are implemented at that exact point.


    Caroline W.

Lucid Visual Collaboration Suite: Marketing and Campaign Visual Hub that Streamlines Visual Collab

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I have been using Lucid Visual Collaboration Suite from last year on June when I joined my Design agency. The availability of both Lucidchart and Lucidspark separate applications making up LVCS is one of the things that I like since they give the entire App a sleek and intuitive interface. The content calendar allows me to develop a Kanban board that helps pull tasks from external PPM tools such as Asana and Smartsheet.
What do you dislike about the product?
Need I say something really about downside aspect - I have never come across any bug nor challenges customizing even the new features.
What problems is the product solving and how is that benefiting you?
The performance dashboard available on Lucid Visual Collaboration Suite - I am able to visualize KPIs, campaign metrics and roadmaps with canvas and the AI highlights spikes and areas of weaknesses.


    Alfred M.

Lucid is by far the best choice for quick diagramming and easy flow chart style control

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
The best part about this tool is that it is much faster than most of the diagramming tools available in the market and it comes with a great suite of built-in shapes and icons for iconic professional diagram drawing and has a fantastic toolset on the sidebar for customizing my own charts and diagrams.
What do you dislike about the product?
I can’t really think of a pain point in the platform since it is an extremely capable diagramming tool that is also really easy to use.
What problems is the product solving and how is that benefiting you?
It is very helpful in creating flowcharts and process diagrams that represent the progression of a course throughout the semester which greatly helps teachers assess how students are progressing over time.


    Kevin M.

Essential for Visual Collaboration and Seamless Event Planning - Experience Based on 2 Years

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I first implemented Lucid Visual Collaboration Suite in November 2023 from my previous computer software company. All along up to my current Event-Services shop K have been using Lucid Visual Collaboration Suite to enhance visual collaboration and process visualization. Currently, I like how I am able to map out event-delivery pipeline via Lucidchart flow which I link to Jira ticket to keep everyone updated.
What do you dislike about the product?
For the past two years that I have been using Lucid Visual Collaboration Suite, I have never experienced glitches that lasted for over 24 hours.
What problems is the product solving and how is that benefiting you?
The technical whiteboard has been helpful in my organization by enhancing architecture brainstorming which help develop new ideas in the events planning.


    Amos K.

Highly effective software to create clear, graphical network and architecture diagrams faster

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
Lucid has the most effective tools to create diagrams that I have found to date. I’ve truly appreciated what is offered which is great canvas with unlimited potential. Smart arrows, shapes, charts and text boxes allowed us to easily put together multiple diagrams and flowcharts. It’s a really robust application that I am comfortable using all the time.
What do you dislike about the product?
Because there are so many features it does take some time to master all the little details but overall it is currently the best in the market.
What problems is the product solving and how is that benefiting you?
Lucid gives me all the features to create robust UML diagrams to get data paths visualized in a quick and easy way explicitly defining where data crosses from on-premise environment to public cloud services.