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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,734 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Law Practice

Easy to use and makes collaboration easy

  • June 02, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use, clear and clean interface and very intuitive. Can be adapted to a range of uses.
What do you dislike about the product?
Nothing to share, I do not have any issues to flag.
What problems is the product solving and how is that benefiting you?
Workflows within the business.


    Accounting

Review using Lucid

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
Being able to create visual illustrations of process flows to help teams gain a better understanding of the overall process & workflows.
What do you dislike about the product?
I don't use it enough to dislike any features
What problems is the product solving and how is that benefiting you?
process workflows


    Mudassar H.

Excellent visualisations

  • May 28, 2025
  • Review provided by G2

What do you like best about the product?
vast library of shape and highly collaborative and user friendly
What do you dislike about the product?
Import and export existing visualisations from other platforms e.g. draw.io or visio will helpful
What problems is the product solving and how is that benefiting you?
Collaborating and brainstorming to find better designs and requirements


    Asim R.

Ectremely user friendly and easy to use

  • May 27, 2025
  • Review provided by G2

What do you like best about the product?
Was able to share and view all of the process charts across departmetns
What do you dislike about the product?
You should work on navigating through different stuff/charts. AS well as sesitivity of elements
What problems is the product solving and how is that benefiting you?
It is helping the whole organization like us to work collaboratively on single process/document


    Information Technology and Services

Great UI, Easy to Learn/Use Effectively

  • May 27, 2025
  • Review provided by G2

What do you like best about the product?
The ease of use and tools are definitely much better than the competition. I tried a few different products in my diagramming projects and Lucid was the most comprehensive and easiest to use. Being able to utilize actual icons from the associated companies (Oracle, Google, etc.) was a huge plus, adding a visually validating flow of my efforts that made sense for my client audience.
What do you dislike about the product?
I would like the background grid to be something that I could snap to the center of my objects. When I am drawing out the diagram, sometimes it is difficult to see whether or not I am utilizing the appropriate spacing. The visual keys that pop up are nice and make it useful, just not as easily done with the naked eye when the grid is a bit off. Being able to snap it to my objects (or vice versa) and adjusting the grid size would be nice (this may be possible but I had not been able to find the feature). I think there could be some improvements on the ability to copy the style of objects to others. Objects with multiple colors and having only one of the colors be editable doesn't really align with our own company theme since it chooses an uneditable complimentary color automatically.
What problems is the product solving and how is that benefiting you?
The ability to effectively diagram our technical architecture utilizing the icons native to the associated parent companies makes for a visual easily followed by clients.


    Anish P.

Easy, Intuitive way to visualize workflow

  • May 27, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use that Lucid Chart provides with its interface makes it our go to visualization tool. It integrates really well into Confluence which is our documentation tool, making it easy for the company to quickly understand the topic in hand. Lucid charts lets us implement various feature workflows. Various teams can come together in order to collaborate on a topic and bounce ideas.
What do you dislike about the product?
Recently I came across the issue of licensing limitation where I would have to request a read/write access license instead of a read-only one. I would expect for corporate licenses, every user by default gets a license so that it doesn't delay the process or create a hurdle while defining charts or workflows
What problems is the product solving and how is that benefiting you?
Most of the times we need a visualization tool to better explain the software workflow of a new process that needs to be implemented. Lucid Chart lets us quickly put that on a chart and share that with the team as well as let others collaborate on the same page to come up with the most agreed upon solution.


    David M.

Interactive Collaboration Tool

  • May 27, 2025
  • Review provided by G2

What do you like best about the product?
Our team uses Lucid Visual Collaboration Suite for our weekly checkpoints. The tool allows each team member to choose a color and then post updates on their progress from the past week. The site allows all of us to collaborate and then discuss the current programs and creates a structure that helps the call flow.
What do you dislike about the product?
The number of features was overwhelming when we first started using these tools. Slowly our team has learned and grown to adopt the various capabilities, but for new users its definitely helpful to start simply.
What problems is the product solving and how is that benefiting you?
The Lucid Visual Collaboration Suite provides a seamless forum for our team to structure their work and talk to colleagues by flagging areas that are delayed or need other help.


    Telecommunications

Great Experience

  • May 27, 2025
  • Review provided by G2

What do you like best about the product?
Easy to collaborate with coworkers and create beautiful charts
What do you dislike about the product?
It would be hard to describe anything bad about Lucid Visual Collaboration Suite
What problems is the product solving and how is that benefiting you?
Customer journey mapping templating


    Information Technology and Services

Lucid Review

  • May 22, 2025
  • Review provided by G2

What do you like best about the product?
Lucidchart has substantially improved both my productivity and collaborative capabilities. Its intuitive user interface enables the efficient creation of flowcharts, diagram illustrations, and the streamlined sharing of processes. The platform’s real-time update functionality is especially valuable, as it allows for seamless collaboration among multiple users.

I have used Lucidchart to create a wide variety of diagrams, including flowcharts, organizational charts, process flows, and others. It has proven to be an essential tool for both project planning and execution. I highly recommend Lucidchart to anyone seeking an effective solution for diagramming and collaborative work.
What do you dislike about the product?
One potential drawback, however, is that while Lucidchart offers a wide variety of templates, many of these templates are quite similar in nature. The distinctions between them are sometimes subtle, which may make it challenging for users to determine which template is most appropriate for their specific needs.
What problems is the product solving and how is that benefiting you?
Lucidchart has significantly enhanced the efficiency of my daily work, owing to its intuitive user interface and comprehensive selection of pre-designed templates. As a result, I am able to dedicate considerably less time to formatting and creating diagrams, thereby streamlining my workflow.


    Alexia R.

Great tool for teams

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
That it's easy to use, and teams can collaborate all in real time.
What do you dislike about the product?
Can't think of anything I dislike at this moment.
What problems is the product solving and how is that benefiting you?
It helps structure ideas and workflows.