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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,407 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Amber W.

Clean Interface with Email Overload

  • December 12, 2025
  • Review provided by G2

What do you like best about the product?
I like the clean and easy-to-follow aspects of the Lucid Visual Collaboration Suite. I enjoy playing around with it, especially with creating flowcharts and sharing them with my team.
What do you dislike about the product?
I don't like getting so many emails. They need to stop sending me so many emails.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for creating and sharing visuals with my team, and it makes things clean and easy to follow.


    Apoorva T.

Intuitive Diagramming, Room for Export Improvement

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I like how Lucid Visual Collaboration Suite is easy to navigate and style. It provides a dedicated space for diagramming and has all the elements I mostly need. I appreciate its ease of use, allowing me to quickly make a flowchart without having to look too much. The initial setup was pretty easy as well.
What do you dislike about the product?
Exporting is a bit tough and not always as clear as I expect. Also, styling options could be more.
What problems is the product solving and how is that benefiting you?
I find it easy to navigate and style my work in Lucid Visual Collaboration Suite. It provides a dedicated space for diagramming and has all the elements I mostly need.


    Shelley H.

Effortless Org Chart Creation with Intuitive Usability

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I like that the Lucid Visual Collaboration Suite is fast and easy to use. It's super easy to set up, which was great for me. I find it especially helpful for creating our company's org chart. It allows us to see all employees in one org and organize it easily. Plus, it gives clear, visual breakdowns of our team structure.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I can see all employees in one org chart and organize it easily, with clear, visual breakdowns of our team structure.


    rachel t.

Great Templates and Drag-and-Drop, But Needs Smoother Table Formatting

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
Easy to drop and drag, good preexisting templates
What do you dislike about the product?
Sometimes a little hard to use. Like dragging the arrows, no auto formatting within the table
What problems is the product solving and how is that benefiting you?
Easy makes the process a lot faster


    Yeonji L.

Simplifies Visual Collaboration with Ease

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite to break down and map ideas visually for meetings, and it reduces the time I spend building visual decks. I love how it allows easy maneuvering around the platform, like dragging 'sticky notes' without impacting the formatting. The ability to collaborate with others through built-in 'anonymous' sessions and timers is particularly useful. The initial setup was very easy, and I appreciate that it's simple to use, which I love.
What do you dislike about the product?
You don't know what you don't know - it would be good to get some insights of your most useful features outlined per industry.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to break down ideas visually, saving time on building decks and allowing smooth collaboration with features like anonymous sessions and drag-and-drop functionality.


    Glyn G.

Effective for Education but Needs Refinement

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I like the way it allows my students to collaborate on projects. And I also love the way it lets me check in on other teachers. I found some really useful mind maps on topics that I've been teaching. Seeing what other educators are doing, especially if they're making mind maps so interesting and so detailed yet accessible, has been really useful for me.
What do you dislike about the product?
Sometimes I feel like it's a little bit clunky, and when it messes up on my map or a graphic organizer, it really messes it up badly. I feel like the intuitive part of the AI, in terms of organizing the information in clear and logical ways, is not quite there yet.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create engaging visuals for my history classes, organizing complex content into mind maps and graphic organizers. It helps my students collaborate on projects and lets me see useful resources from other educators.


    Christian M.

User-Friendly Design

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
It's extremely user-friendly. This is the kind of program you can use once or twice, set aside for months, and then return to without experiencing any difficulties as a returning user.
What do you dislike about the product?
I had some difficulties when layering different items and/or crossing items with arrows since sometimes the program will automatically link items.
What problems is the product solving and how is that benefiting you?
This tool enabled us to map out a complex process, which made it easier to identify potential solutions related to timelines.


    Information Technology and Services

Great Visual Customization, Room for Improvement

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
Many options for visual customization and alterations
What do you dislike about the product?
The default colorations for yes and no is annoyinh
What problems is the product solving and how is that benefiting you?
It is allowing for flow chart generation for logic processes


    Bobby B.

Easy to Use and Customizable, No Major Complaints

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
easy to understand visual and customization
What do you dislike about the product?
i really don't have any complaints. all looked good to me.
What problems is the product solving and how is that benefiting you?
complicated onboarding process


    Yves T.

Innovative Visuals, But Steep Learning Curve

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I like the visuals and the feature that it can be a living document. We can work on the same document as a team, and it’s not static, so we can always improve it as we go. Plus, it’s accessible to all employees and new hires. The initial setup was also very easy.
What do you dislike about the product?
I find difficulties in formatting and usage. It needs time to get used to it.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to build journey and RACI charts for process understanding. It lets my team work on a living document together, constantly improving processes and ensuring accessibility for all, including new hires.