Lucid
Lucid SoftwareExternal reviews
7,563 reviews
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Effortless Collaboration, But Features Could Be More Advanced
What do you like best about the product?
Super simple to use, very easy to collaborate.
What do you dislike about the product?
Some features felt a bit basic or limited. It felt similar to using other collaborative tools,
What problems is the product solving and how is that benefiting you?
It allowed my team to plan a bunch of emails and work interactively
Effortless Collaboration and Seamless Integration
What do you like best about the product?
The main advantages are the smooth workflow and uninterrupted flow, as well as the ease of communication and collaboration with others on projects. Integration is straightforward, and implementation is also straightforward.
What do you dislike about the product?
I feel that the hierarchy could be better structured. I was hoping for more options to customize roles, so that my teammates could have permission to edit specific parts of the same project. For example, it would be helpful to make certain areas inaccessible to most members or to set more detailed restrictions.
What problems is the product solving and how is that benefiting you?
The main benefit of using Lucid is how effortlessly it allows you to meet up and collaborate with others. Integrating with teammates happens seamlessly, making the whole process smooth and efficient.
Visual Workflows Bridge Teams, Desktop Shines Over Mobile
What do you like best about the product?
Having the ability to build out visual workflows for various office operations and processes is great. It allows the technical teams to visually walk through processes with the non-technical teams.
What do you dislike about the product?
At first the mobile experience was a little difficult to work through which is most likely not the focus of the product as it seems more beneficial to use desktop with more screen real estate.
What problems is the product solving and how is that benefiting you?
It is helping us create visual, flow charts of student progression, and perspective student customer journeys.
Super Easy to Use with No Downsides
What do you like best about the product?
It was very easy for my team and I to use.
What do you dislike about the product?
I really don't have anything that I dislike about it!
What problems is the product solving and how is that benefiting you?
Helping us easily put together org charts to share.
Useful for Process Visulations, Setup Can Be Tricky
What do you like best about the product?
I found the Lucid Visual Collaboration Suite very helpful in creating a decision tree for a contracting process. It simplifies the process visualization, making it easier to inform different teams about what to expect. I appreciate the decision tree template feature, which was quite useful in enhancing the workflow and assisting in creating effective visualizations. The product was recommended by my colleagues, which speaks to its credibility and usefulness within professional networks. If I ever needed to make many visualizations, I would consider purchasing it again, as it made the creation process quite straightforward and efficient.
What do you dislike about the product?
I found the initial setup of Lucid Visual Collaboration Suite to be medium-hard. Specifically, I faced challenges deciding which package to select and understanding how to integrate it with Google Docs. I had to rely on Googling and advice from colleagues to resolve these issues. This suggests a need for clearer guidance or support during the setup process, particularly regarding package selection and integrations.
What problems is the product solving and how is that benefiting you?
I find the Lucid Visual Collaboration Suite makes it easy to create process visualizations, like decision trees, which help inform different teams on what to expect.
Great for Quick Flowcharts, Minor Animation Lag
What do you like best about the product?
The site is really easy to use for basic charts, especially flowcharts, i.e. for computer algorithms. High number of boxes and arrows
What do you dislike about the product?
Its fast and has everything necessary for a chart site but sometimes it is slow graphically as in, animations such as moving the boxes isnt smooth.
What problems is the product solving and how is that benefiting you?
It is solving the issue of a lack of a decent modern flowchart maker. It is benefitting me as it enables me to finish my charts fast and effectively for school.
Excellent for Collaboration, But P&ID Features Could Be Deeper
What do you like best about the product?
The most helpful thing about Lucid visual Collaboration suite is that it makes it incredibly easy to create, share and collaborate on diagrams and workflow. I have been implementing a lot of P&ID diagrams to support my own knowledge around ERF plants and instrumentations utilised. This is particularly good when working with a remote team, so that everyone can stay aligned and contribute efficiently.
What do you dislike about the product?
While the tool is very powerful, it lacks some features and depth in the P&ID sections, which can be challenging when creating a real life process. In addition, i feel that some range of features can be overwhelming for new users which would require a bit of a learning curve.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite has been beneficial for creating and updating P&ID and other technical process diagrams used in engineering projects. It enabled me to support senior engineers by clearly documenting the work flow, diagrams and instrumentations in a simplified and sharable format. It makes it easier to gain feedback and improve communications between the engineering team, even working remotely. The documentations therefore have been more streamlined to translate the process design concepts into practical system layouts.
Sr Software Engineer
What do you like best about the product?
I use Lucid products for all of my diagrams and system designs its very convenient to share or copy them to the Docs
What do you dislike about the product?
From my experience it lacks icons for some technologies, sometimes I have to search for it on my own
What problems is the product solving and how is that benefiting you?
I do a lot of designs for our architecture, its very complex cross cloud solutions where I have to present it in a simple and understandable way. Its fast and easy sadly it doesn't have a syntax check so it makes it hard sometimes to see the misspells.
Excellent Collaboration Tools, But Object Formatting Needs Improvement
What do you like best about the product?
Collaboration features that allow multiple users to work in the same file at the same time.
What do you dislike about the product?
Object formatting can be difficult and time intensive. The UI for formatting objects is not always intuitive. The object lock feature lacks some functionality.
What problems is the product solving and how is that benefiting you?
Describe complex business processes & logic in an easily digestible format - various types of diagrams.
Customer Support Appreciation
What do you like best about the product?
Our team appreciates the customer support. We work with Taylor Dipo and appreciate his responsiveness and kindness throughout all communications.
What do you dislike about the product?
I do not have a dislike at the moment and will reach out if I come across any.
What problems is the product solving and how is that benefiting you?
There are no problems at the moment, and we will reach out if we encounter any.
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