Lucid
Lucid SoftwareExternal reviews
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Great Process Mapping Tool!
What do you like best about the product?
Lucid's Visual Collaboration Suite is a fantastic tool to bring processes to life in order to streamline and improve experiences.
What do you dislike about the product?
I haven't come across any negatives so far - and I have used it whilst working for my last two companies.
What problems is the product solving and how is that benefiting you?
Often it can be difficult to articulate onto paper a process when looking to make improvements. Where previously I would have used a wipeboard or large sheets of paper and sticky notes to map out a current process (either in silo or as part of a team), Lucid enables me to map a process on screen from day one - and allow for straighforward adjustments by my team and myself to drive improvements.
Handy and Fast diagrams for presentations
What do you like best about the product?
Its so easy to make useful and self-explanatory diagrams
What do you dislike about the product?
Sometimes I am not able to click the diagram boxes (below and above layer problem)
What problems is the product solving and how is that benefiting you?
To present ideas and show the flows to others
It is friendly to use
What do you like best about the product?
It was easy to use and very intuitive. It was a great tool to create my process and understand them better
What do you dislike about the product?
If you need to add a process on the middle of the diagram it could be a little difficult to move all you've done and reorganize.
What problems is the product solving and how is that benefiting you?
.Having a process diagram is useful to visualize the workflow, identify bottlenecks, recognize key milestones, and find opportunities to be more efficient.
Great tool for visualizing flow charts
What do you like best about the product?
How easy it is to make flowchart for software flows to make sure the whole team have the same picture
What do you dislike about the product?
There was nothing to dislike when I used the product
What problems is the product solving and how is that benefiting you?
Diagraming front end and backend collaboration base on user flow and actions required to do
Great Software for sharing schematics and design
What do you like best about the product?
I like how versatile it is. My team and I can use it to collaborate on retros, but we can also use it to showcase designs and data flows for our core team work. Being able to share and work together makes it easy and allows us to move more rapidly as we grow in our organization.
What do you dislike about the product?
Knowing how best to diagram things is sometimes an initial challenge, but many of the pre-made templates make this easier to get started.
What problems is the product solving and how is that benefiting you?
It's super helpful for working as a team to understand and showcase user stories, retros after sprints, and diagram new data flows and structures to make it easier for less technical stakeholders to understand the designs.
Wonderful product to visualize flow charts and architectural diagrams
What do you like best about the product?
How fast and easy it is to use. Very easy to collaborate with others on
What do you dislike about the product?
Not much. It is a great product that has great features
What problems is the product solving and how is that benefiting you?
Mostly architectural diagrams for customers
Collaboration Made Clear: My Experience with Lucid
What do you like best about the product?
What I like best about the Lucid Visual Collaboration Suite is how seamlessly it enables real-time collaboration on complex ideas. The intuitive drag-and-drop interface, combined with powerful templates and integrations (like Google Drive, Slack, and Jira), makes it easy for teams to brainstorm, diagram workflows, and align on strategy—whether they're in the same room or across time zones. The visual clarity it brings to planning sessions, org charts, and project mapping is unmatched. Plus, the ability to comment, tag, and update live reduces back-and-forth emails and keeps everyone on the same page.
What do you dislike about the product?
What I dislike about the Lucid Visual Collaboration Suite is that while it's feature-rich, the learning curve can be a bit steep for new users unfamiliar with visual diagramming tools. Some advanced features—like conditional formatting or data linking—aren’t as intuitive as they could be and may require additional training or support. Also, performance can lag slightly when working on very large or complex diagrams with multiple collaborators. Lastly, certain features are locked behind higher-tier pricing, which might not be ideal for small teams or individual users with limited budgets.
What problems is the product solving and how is that benefiting you?
The Lucid Visual Collaboration Suite solves several key problems related to communication, alignment, and productivity—especially in remote or cross-functional teams. Here's how it's benefited me:
Problems Solved:
Lack of visual clarity in complex projects – Text-based tools fall short when explaining intricate workflows or structures.
Communication gaps in remote teams – Without a shared visual workspace, ideas often get lost in translation.
Inefficient brainstorming sessions – Traditional whiteboards or scattered notes aren't scalable or collaborative in real time.
Difficulty aligning stakeholders – Getting buy-in across departments is hard without a clear visual representation.
Benefits for Me:
Better collaboration: Real-time editing and commenting keep everyone aligned without endless meetings.
Faster decision-making: Visuals simplify complex ideas, helping stakeholders grasp concepts quickly.
Improved productivity: With templates and integrations, I can build diagrams or roadmaps faster than starting from scratch.
Centralized documentation: All visual assets live in one place, making it easier to revisit and iterate on past work.
Overall, Lucid helps bridge the gap between ideas and execution by making everything more tangible and accessible.
Problems Solved:
Lack of visual clarity in complex projects – Text-based tools fall short when explaining intricate workflows or structures.
Communication gaps in remote teams – Without a shared visual workspace, ideas often get lost in translation.
Inefficient brainstorming sessions – Traditional whiteboards or scattered notes aren't scalable or collaborative in real time.
Difficulty aligning stakeholders – Getting buy-in across departments is hard without a clear visual representation.
Benefits for Me:
Better collaboration: Real-time editing and commenting keep everyone aligned without endless meetings.
Faster decision-making: Visuals simplify complex ideas, helping stakeholders grasp concepts quickly.
Improved productivity: With templates and integrations, I can build diagrams or roadmaps faster than starting from scratch.
Centralized documentation: All visual assets live in one place, making it easier to revisit and iterate on past work.
Overall, Lucid helps bridge the gap between ideas and execution by making everything more tangible and accessible.
Lucid review for arch design
What do you like best about the product?
Visual and best tool out there and visual it looks good
What do you dislike about the product?
Knowledge base articles and needs videos for teams to learn it
What problems is the product solving and how is that benefiting you?
Arch design
Game-Changer for Visual Collaboration and Cross-Functional Alignment
What do you like best about the product?
Real-time collaboration with version control
Ease of creating professional diagrams and process flows
Integration with project and productivity tools
Facilitates hybrid and remote teamwork
Ease of creating professional diagrams and process flows
Integration with project and productivity tools
Facilitates hybrid and remote teamwork
What do you dislike about the product?
Occasionally, performance slows down with very large, complex diagrams. More offline capabilities would be a nice addition.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helps us align cross-functional teams, streamline complex planning, and accelerate decision-making through clear, real-time visual communication
Great for Team Diagrams, but Could Be Smoother at Scale
What do you like best about the product?
As a software engineer, I find Lucid invaluable for visualizing complex system designs, API workflows, and service architectures. It bridges the gap between engineering and non-technical stakeholders by making abstract concepts easy to understand. The real-time collaboration features, including comments, shared editing, and integration with tools like Jira and Confluence, streamline our technical planning and sprint discussions. I also appreciate how effortlessly it handles versioning, allowing the team to iterate on diagrams without losing context. It’s become a central part of how we brainstorm, plan, and document our systems.
What do you dislike about the product?
As a team lead working on architectural planning, I’ve found that while Lucid is great for initial brainstorming and system mapping, it lacks certain features that support long-term architectural documentation at scale. For example, large diagrams with many dependencies tend to become sluggish and harder to navigate over time. Permission management across multiple workspaces can be clunky, especially when aligning with engineering org structures. I also wish Lucid supported more dynamic integrations, like live data syncing from architectural repositories or cloud infrastructure — which would help maintain diagram accuracy in evolving systems. Improving these would make Lucid an even more powerful tool for technical leadership.
What problems is the product solving and how is that benefiting you?
Lucid helps solve the challenge of aligning technical and non-technical stakeholders by providing a shared visual language. Whether it’s system architecture, data flow, or sprint planning, the suite makes it easy to break down complex ideas into intuitive diagrams. It also eliminates version control issues that come with static tools, our team can collaborate in real time, leave comments, and iterate quickly without losing context.From a leadership perspective, it streamlines architectural reviews, incident retrospectives, and onboarding by keeping everything well-documented and visually accessible. Overall, it shortens the feedback loop, reduces back-and-forth communication, and keeps everyone aligned, especially in fast-moving projects with distributed teams.
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