Lucid
Lucid SoftwareExternal reviews
7,734 reviews
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Great but for the correct user
What do you like best about the product?
The ability to be able to create a diagram in real time with my team has been very useful and time- saving.
What do you dislike about the product?
I don't feel like I am using its true offerings to the fullest.
What problems is the product solving and how is that benefiting you?
We were slow to tell our ideas to each other and seeing it all at the same time is useful.
Lucid is useful for our team
What do you like best about the product?
What I like best is that it's flexible - that the selection of shapes and objects is big, and that it allows for easy collaboration with teams by sharing the created content.
What do you dislike about the product?
I dislike that mouse gestures are sometimes confusing in a way that a certain gesture does unexpected things, and require to do CTRL+Z right away to fix that. This mainly goes with moving objects around, rotating them and adding text to objects.
What problems is the product solving and how is that benefiting you?
It allows me to create a visualization of the architecture of the system that I'm planning. It also helpful for reviewing other people's ideas.
J Wissmann - Lucid Chart Review
What do you like best about the product?
Fast real-time updates and user-friendly.
What do you dislike about the product?
There doesnt appear to be a way to make bulk changes to chart components, so making bulk changes is cumbersome.
What problems is the product solving and how is that benefiting you?
Providing a portal for customers to move further in the sales pipeline.
Helps untangle messy communication in projects
What do you like best about the product?
We have really changed on how we brainstorm in our product team at Lucid. Instead of whiteboards of dirty white taped down messy whiteboards and scattering up and down post its Lucid gives us the ability to shape ideas and get everyone involved. That means that people who tend to sit hunched in a corner are more likely to contribute. That change in group dynamics has helped improve our early stage ideas and decreased misunderstandings as we go into development.
What do you dislike about the product?
Only version control is something that doesn’t work too well. If someone makes a mistake editing a diagram and it takes other people to keep the diagram in order, there isn’t a simple way to go back to the cleaner version. This has caused confusion more than one time and in particular, during times when we’re rushing to finalize a plan. It turned out to be quicker to rebuild diagrams from scratch than trying to fix a messy one.
What problems is the product solving and how is that benefiting you?
For explaining abstract ideas to stakeholders, Lucid helps a lot. Instead of explaining for days, we just put out visual boards of what we are working on step by step. It has made it faster to approve things and helps focus feedback in. And that has fundamentally changed what has been game changers in our marketing campaigns, where, the timelines are tight and you need to get buy in quickly.
Lucid Visual Collaboration Suite user review
What do you like best about the product?
It's functionality allows for great visual flows for projects and processes
What do you dislike about the product?
Not enough automation options available when preparing charts/flows
What problems is the product solving and how is that benefiting you?
The ability to show process flows in a project and diagram potential bottlenecks at certain points. It allows for greater collaboration/feedback, which makes problem solving easier.
A useful tool for staying on track with projects.
What do you like best about the product?
We can have it open during meetings and simultaneously edit it.
What do you dislike about the product?
It is a little difficult to navigate with the trackpad on my laptop.
What problems is the product solving and how is that benefiting you?
It's helping me create a site map for improving the company website.
Intuitive to start using
What do you like best about the product?
The controls are intuitive. As soon as I signed up and start using I was able to navigate myself and started drawing. I use it to draw architecture diagrams, especially AWS architecture diagrams. I have also started using it to draw mindmaps.
What do you dislike about the product?
To get the most out of the product I wish there were proper training courses. The courses I have watched are not good. There should be a course on how to jump into making architecture diagrams
What problems is the product solving and how is that benefiting you?
The diagrams are easy to create and look and feel of the diagrams are visually appealing.
Lucid Visual Collaboration Suite
What do you like best about the product?
The ability to share designs across my team
What do you dislike about the product?
The learning curve and ability to make impactful designs from the start
What problems is the product solving and how is that benefiting you?
The making of journey maps
Great toolset
What do you like best about the product?
I really appreciate the comprehensive symbol library and intuitive controls. Outlining high-level workflows with strong visuals is really valuable, especially when they can be shared so easily with my teammates.
What do you dislike about the product?
The templates are really useful but sometimes all of the functionality is a bit overwhelming. It would be great if the UX could identify what I was trying to do and make valuable suggestions. I get the sense that this tool is very powerful and I am only scratching the surface. It would be great if I had some pointers to elevate my skills.
What problems is the product solving and how is that benefiting you?
In the Technical Support department there is a need to visualize our knowledge base at a high level. Using Lucid helps our team do this. By visualizing knowledge-base article coverage we can more easily identify gaps and knowledge domains for easier management.
Intuitive Tool for Creating Shared Understanding
What do you like best about the product?
This tool allows our team to quickly and effectively communicate complex architectural changes that we needed to make during the redesign of our product. The collaborative features allow our team to brainstorm and generate new ideas together despite being distributed across multiple time zones.
What do you dislike about the product?
There weren't any major drawbacks to Lucid.
What problems is the product solving and how is that benefiting you?
It provided a better place for collaboration that was super easy for our team to adopt and benefit from.
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