Lucid
Lucid SoftwareExternal reviews
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Creating Complex And Visually Appealing Diagrams And Charts.
What do you like best about the product?
It is very flexible and awesome at mapping out business processes and workflows. For the past 4 years I've been using Lucid Visual Collaboration Suite and it has been great to be able to share network diagrams and project plans with multiple people on my team and to outside vendors. Additionally, it is awesome to be able to work with the confidence you are all working on the same document and not worrying about what version everyone is looking at.
What do you dislike about the product?
Lucid Visual Collaboration Suite is a great and champion collaborator. For the past 4 years, i haven't encountered any issues.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite every day for every project and i like the fact that it has largely replaced meeting agendas, follow-ups and meeting notes. Lucid Visual Collaboration Suite has helped in mapping out interdependencies between cross-functional teams.
From messy notes to perfect diagrams
What do you like best about the product?
I love how it transforms brainstorming sessions into something truly interactive and fun. The real time collaboration feels effortless, everyone can jump in, add ideas and sees updates instantly. Their templates are amazing, they make complex workflows look clean and professional without spending hours designing. It connects perfectly with tools i already use, so nothing feels out of place. It is like having creativity and productivity rolled into one.
What do you dislike about the product?
I'm pretty happy with lucid suite overall. nothing to pin-point
What problems is the product solving and how is that benefiting you?
Brainstorming, system design reviews and retros feel natural with templates, timers and voting - no physical whiteboard needed. New team members can ramp up by exploring the diagrams + comments history instead of scheduling walkthroughs across time zones. I can log on in the morning, see overnight feedbacks from teammates in other regions and keep moving without a meeting.
A Powerful Tool for Visual Collaboration
What do you like best about the product?
I really like how easy it is to turn ideas into visuals. The drag-and-drop interface makes mapping processes, creating flowcharts, or brainstorming with the team feel effortless. Even people who aren’t very “design-savvy” can create clean diagrams quickly.Instead of talking in circles, we just open a Lucid board and sketch things out together. It genuinely makes collaboration smoother and keeps everyone on the same page.
What do you dislike about the product?
Sometimes the interface feels a bit heavy, especially when working on large boards. It can lag or take a moment to load all elements, which interrupts the flow a little.
What problems is the product solving and how is that benefiting you?
It really solves the “too many ideas, not enough clarity” problem. Whenever my team is stuck, we open a Lucid board and map everything out together. Seeing things visually helps us align quickly and avoid long back-and-forth explanations. Lucid helps me turn scattered ideas into structured visuals, which makes complex projects easier to understand. It also solves the problem of miscommunication everyone can see the same board in real time, so decisions happen faster and with fewer mistakes.
Outstanding Tool That Elevates Our Workflow
What do you like best about the product?
It's a very robust and powerful tool used for various types of process diagramming and digital whiteboarding. My team supports almost 5000 users of Lucid. We rarely have issues or complaints about the tool. It's stable and it's versatile.
What do you dislike about the product?
It takes some upskilling to learn. However, once you know the basics, it becomes a great tool.
What problems is the product solving and how is that benefiting you?
Primarily, it was adopted as an enterprise standard for digital whiteboarding back when Covid sent our technology users to work from home. Since then, it's been more broadly adopted across various segments of our business.
Flexible and User-Friendly Tool for Stunning Visual Documents
What do you like best about the product?
This tool offers great flexibility and a wide range of options for creating flow charts or visually appealing documents. It's extremely user-friendly, and I've found myself using it on a weekly basis.
What do you dislike about the product?
It took me a bit of time to get familiar with all the different parts, so my first document ended up taking longer to complete than I had expected.
What problems is the product solving and how is that benefiting you?
I'm finally grasping all the components of flow charts, which I haven't worked with since grade school.
Easy to Use for Visual Study Tools
What do you like best about the product?
I like that the interface is clean and easy to navigate, even for someone who’s new to visual collaboration tools. As a student, I appreciate how simple it is to create diagrams and flowcharts quickly, which helps me keep my notes and study materials organized.
What do you dislike about the product?
Some of the more advanced features are locked behind paid plans, which can be limiting for students.
What problems is the product solving and how is that benefiting you?
It helps me turn messy notes into clean diagrams, which makes studying much faster. Visualizing information helps me understand difficult topics in my medical coursework.
Seamless Integration with Stellar Usability
What do you like best about the product?
I love the interface and the ease of use of the Lucid Visual Collaboration Suite. Its seamless connection with cloud platforms greatly enhances my workflow. The integration capabilities with Jira and G-Suite are fantastic, allowing me to streamline various processes efficiently. The software effectively addresses the need for a modern interactive tool, complete with up-to-date features, icons, graphs, and visualizations. The flexibility it offers with file formats is invaluable for managing different types of illustrations, technical diagrams, and business flow charts. Additionally, the initial setup was quite easy, thanks to the assistance from the sales team and the helpful resources they provided for the setup and product rollout.
What do you dislike about the product?
I feel that Lucid Visual Collaboration Suite could improve by providing more online help and documentation, especially for embeddable Loom videos and the latest features. Additionally, having a free support tier would be beneficial, enabling users to better adapt to the tools and features.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for up-to-date illustrations and technical needs, solving modern tool gaps with its interactive features, format flexibility, and seamless integrations with cloud platforms, Jira, and G-suite.
Unites Teams Seamlessly for Complex Portfolio Management
What do you like best about the product?
Working with Technical Operations teams as well as software development teams, my favorite thing about the Lucid suite is that I can bring them all to one place together. Whether it's to work through dependencies or just to be aware of priorities and plans, the boards, activities and other features allow me to manage larger, more complex work streams and programs than any tool I've used before.
I'm in a Lucid tool pretty much daily in one capacity of another and the learning curve is not intimidating for new teams/colleagues I work alongside.
I'm in a Lucid tool pretty much daily in one capacity of another and the learning curve is not intimidating for new teams/colleagues I work alongside.
What do you dislike about the product?
As many of my Technical Operations teams use ServiceNow increasingly for their work intake management, being able to integrate seamlessly with Lucid like we can with Azure DevOps, for example, would really and truly provide me a one stop shop for all teams, regardless of their 'system of record'.
What problems is the product solving and how is that benefiting you?
Simplifying and distilling the complexity of daily work and work decisions in a simple, easily digestible and VISUAL manner.
Seamless Collaboration with Powerful Visualization
What do you like best about the product?
I primarily use Lucid Visual Collaboration Suite to map out complex workflows and create clean, shareable diagrams for my team. It's incredibly helpful during planning sessions when we're brainstorming architecture or process changes. One of the standout features is the real-time collaboration, which ensures that everyone stays aligned without any hassle. I find it extremely easy to transform rough concepts into polished visuals, thanks to the intuitive design and smooth real-time collaboration capabilities. Additionally, the wide range of templates provided by Lucid Visual Collaboration Suite is immensely beneficial, saving me significant setup time by offering a foundation to build upon. Even when working on large and complex documents, the interface maintains its responsiveness, which greatly enhances my productivity. I greatly appreciate the ease of the initial setup, which was straightforward and only took a few minutes, allowing me to begin creating diagrams immediately. Overall, Lucid Visual Collaboration Suite is a powerful tool that is especially beneficial for teams heavily reliant on visual planning and collaboration.
What do you dislike about the product?
Sometimes the canvas can feel a bit cluttered when working with very large diagrams. I also think some of the advanced features could be easier to find or learn.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to map complex workflows into clear diagrams, enhancing team alignment during planning. It streamlines collaboration without delays and offers numerous templates, saving setup time.
Essential Program for Visualizing Care Plans in the Hospital
What do you like best about the product?
I am currently working in two Hospital & Healthcare industries and I use Lucid Visual Collaboration Suite to visualize care plans automatically via flowcharts and diagrams.
The availability of iOS Licidchart and Lucidspark apps is an added advantage although it restrict free and individual tier users.
The availability of iOS Licidchart and Lucidspark apps is an added advantage although it restrict free and individual tier users.
What do you dislike about the product?
Like I have mentioned even though I upgraded to enterprise, Lucid vendor should at least allow individual users to use the iOS mobile apps since they pay $9 which isn’t entirely free.
What problems is the product solving and how is that benefiting you?
Creating visual representations via flowcharts allows me to have a clear view of the business processes thus making informed business decisions.
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