Lucid

Lucid Software

Reviews from AWS customer

6 AWS reviews

External reviews

8,619 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Elizabeth N.

Streamlined Team Collaboration with Real-Time Editing

  • November 19, 2025
  • Review provided by G2

What do you like best about the product?
I particularly appreciate Lucid Visual Collaboration Suite for its real-time collaboration and infinite canvas features. These elements significantly improve alignment during meetings and project planning, ensuring everyone is on the same page by using visual aids and shared documents. The ability for distributed teams to co-edit, leave comments, and track version history is particularly important to me, as these features enhance seamless team collaboration and organization. Moreover, the initial setup was quick and easy, and I felt supported throughout the process, which makes a great first impression of reliability and user-friendliness.
What do you dislike about the product?
There is a learning curve when delving into the advanced features of Lucid Visual Collaboration Suite, which sometimes necessitates additional teaching.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to ensure team alignment, enhance organization, and facilitate real-time collaboration, especially for distributed teams. The infinite canvas and version history feature simplify communication during meetings and project planning.


    Aniket K.

The Best Tool I’ve Used for Clear and Collaborative Diagrams

  • November 19, 2025
  • Review provided by G2

What do you like best about the product?
I like how easy Lucid makes it to turn ideas, workflows, and system designs into clear visuals. The drag-and-drop tools feel natural, and real-time collaboration is smooth—even with large teams. As a developer, the ability to map out architecture, user flows, and integrations visually helps speed up planning and reduces miscommunication.
What do you dislike about the product?
Some advanced features are hidden behind higher-tier plans, and export options can feel limited unless you're on a premium plan. Large or complex diagrams can slow down performance at times, and syncing diagrams across Lucidchart and Lucidspark can be slightly confusing for new users.
What problems is the product solving and how is that benefiting you?
Lucid helps me turn complex ideas, workflows, and system designs into clear visuals that everyone can understand. Instead of explaining processes in long messages or documents, I can map everything out visually and share it instantly with the team.

For development work, it’s especially useful for planning integrations, documenting architecture, and preparing migration flows. It reduces confusion, speeds up decision-making, and keeps everyone aligned during projects. Overall, it saves time and makes collaboration much smoother across technical and non-technical teams.


    Nishanth C.

General

  • November 19, 2025
  • Review provided by G2

What do you like best about the product?
it’s easy to create and share technical diagrams with my team, and real-time collaboration saves time during design discussions
What do you dislike about the product?
It can become slow when working on large technical diagrams, and some advanced features require a premium subscription
What problems is the product solving and how is that benefiting you?
Lucid helps solve collaboration and documentation challenges by providing an easy way to create and share technical diagrams. It reduces time spent on design reviews, improves team alignment, and ensures everyone works on the latest version.


    Sandra M.

Drag and drop functionality available to make flow charts very fast

  • November 19, 2025
  • Review provided by G2

What do you like best about the product?
With the easy-to-use drawing tools, customization options, and an extensive shape and icon library, I am able to quickly create clear and professional flow charts which helps boost efficiency as I quickly take an idea and break it down through process flows.
What do you dislike about the product?
There are all these templates popping up and I do not like that I can get to a list of my drawings from a different page than the drawing one.
What problems is the product solving and how is that benefiting you?
The flow charts helps me outline the step-by-step process of gathering data and reporting on our environmental, social and governance performance leading to better visual communication and organization of ideas.


    Russell K.

Shapes and connectors inserted very easily to make network diagrams effortless

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
The wide range of predefined diagram templates provides a solid basis for creating different types of diagrams to visualize network architecture and they can be expanded easily using the connectors to achieve a full pictured representation of our network connections.
What do you dislike about the product?
The only thing I like least about the tool is that I had to rearrange the layout a little bit to fit my screen size.
What problems is the product solving and how is that benefiting you?
Drawing a sequence of events to trace the progression of an attack and mapping indicators of compromise has been very helpful and essential for network monitoring and analysis.


    Rachel A.

Modern, seamless platform built for very detailed diagrams and flowcharts

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
Availability of icons and lines which helps me to draw the diagram quickly combined with the smooth drag and drop makes this platform perfect for my projects that require flowcharts to support consistency in how tasks are performed.
What do you dislike about the product?
In my personal experience it is a very simple platform to use and I have not found any defects or difficulties in using it.
What problems is the product solving and how is that benefiting you?
It’s easy to use across a range of areas, but specifically I use it to create org charts, flowcharts that illustrate how internal controls are integrated into financial processes and the diagrams are very good at tracing the path of financial information.


    Edison L.

Live diagram editing is particularly efficient and achievable with remarkable speed

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
Lucid is very handy to draw diagrams and gives me a lot of control over the appearance of my diagrams because of its drag-and-drop interface and the wide variety of shapes available.
What do you dislike about the product?
There was nothing of note that was inconvenient when using Lucid for my diagrams creation purposes.
What problems is the product solving and how is that benefiting you?
I was able to quickly create many diagrams and procedure flowcharts that help show the connection between mechanical, electrical and plumbing systems.


    Manufacturing

Effortless Navigation with an Intuitive UI

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
The easy UI that helps me find what i need
What do you dislike about the product?
Maybe a bit make the UI smooth and light
What problems is the product solving and how is that benefiting you?
The easy way of expalining with diagram which cant be explained in words


    Joseph F.

Lucid Suite Making my process views understandable and easy!

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
For me Lucid is an amazing tool to help with process diagrams and process flows. It is so easy to use that even I can use it. I struggled with other tools and am not sure why anyone would want to use anything else.
What do you dislike about the product?
I can't say there is anything I dislike about the Lucid Suite. I am sure there are little conveniences that can be dont to help add shapes quicker or maybe add some additional shapes and formats for lanes, but I typically have no issues
What problems is the product solving and how is that benefiting you?
It helps to solve the need for process flows and diagrams using swim lanes in my business world. Customers help rely on these for visuals and the tool is so easy that even I as a caveman can use it :)


    Lauren B.

Lucid Visual Collaboration Suite: Streamlines Insurance Claim Processes via Visualization & Mapping

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
Visualizing and mapping insurance claims processes is the main aspect that I like as an Insurance Biller since I am able to identify bottlenecks to make informed business decisions. In addition, it has been seamless to manage denied claims through root cause analysis.
What do you dislike about the product?
I use both Lucidchart and Lucidspark and they barely pose any issues through my PC browser since I am not a big fun of mobile phone usage.
What problems is the product solving and how is that benefiting you?
Patient flow visualization in our healthcare system has been perfect through registration, appointment scheduling and billing.