Lucid
Lucid SoftwareExternal reviews
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Lucid- great way to collaborate with team members
What do you like best about the product?
Seamless real time collaboration- I like being able to work with team members quickly, whether it be mapping out complex workflows, running dynamic whiteboard sessions, or documenting cloud architecture.
What do you dislike about the product?
Mobile experience could be improved, and integrations with things such as google suite would be very helpful.
What problems is the product solving and how is that benefiting you?
It is helping me solve the issue of being able to whiteboard architecture quickly with easy collaboration from other team members.
Lucid Review
What do you like best about the product?
The ability for a team to add to flow charts and edit them.
What do you dislike about the product?
Some of the process flow connectors are too sensitive and move the activity box.
What problems is the product solving and how is that benefiting you?
The ability for the full team to collaborate.
LucidChart makes diagrams and visual charting a breeze
What do you like best about the product?
I enjoy the ease of use, especially with the flow chart function. The shortcuts for each thing are intuitive as well. The user interface is also very user-friendly, and I rarely encounter any errors in the actual studio function which means I haven't needed customer support.
What do you dislike about the product?
I don't find myself coming back to use it often, and it ends up being a 'once in a blue moon' tool. I also haven't found any integration use cases.
What problems is the product solving and how is that benefiting you?
We have used it as a way of visualizing the organization, as well as our tech stack.
easy to use
What do you like best about the product?
since I'm apart of my company's suite, I can see all the video notes they don't share with me since they suck at followin up
What do you dislike about the product?
nothing, I like everything so far & has been easy to use
What problems is the product solving and how is that benefiting you?
it is solving feedback loops in my organizations
Very good multi-platform tool for Architectual and Flow Diagrams
What do you like best about the product?
Since Microsoft Visio isn't available on Macs anymore - this is the best multiplatform tool to use to collaborate and share technical flows and architecture diagrams amongst all my team members
What do you dislike about the product?
Nothing to dislike at this time it was very easy to pick up and use
What problems is the product solving and how is that benefiting you?
Visio isn't available on Macs and this is the best tool that allows use on Mac or Linux platforms.
Extremely easy and useful tools
What do you like best about the product?
I liked how easy and straightforward it was to use even for a first timer
What do you dislike about the product?
I couldn't find descriptions on some of the features. It would be nice if there's a short description.
What problems is the product solving and how is that benefiting you?
It helps me create flow charts for the programming products that I am going to implement
Lucid was extremely simple to use for organizational purposes related to university internship work.
What do you like best about the product?
I enjoyed the simple user interface that made creating organizational templates incredibly easy to do.
What do you dislike about the product?
I dislike the cost barrier that comes with certain features.
What problems is the product solving and how is that benefiting you?
Creating organizational charts can be time consuming when using products like Google Drawings with limited templates; however, Lucid’s templates were very easy to use and did not require any additional work from the user.
Enjoyed the space very much . Everything seemed modern and efficient, user friendly and stress less.
What do you like best about the product?
Extremely user friendly and ergonomically retrofitted to accommodate any reasonably sized meeting.
What do you dislike about the product?
Nothing …..suited our agendas at the time.
What problems is the product solving and how is that benefiting you?
Very geographically suited for our team . We had to fly in from all over the country and Lucid Suite was very conveniently placed close to all accommodation.
Brilliant for account mapping
What do you like best about the product?
Lucid Visual Collaboration Suite stands out because of its exceptional real-time collaboration features. The ability to simultaneously brainstorm, annotate, and update visuals with my colleagues has streamlined our decision-making processes dramatically. I also love how easily it integrates with other productivity tools we use daily. Customer support is great. I use it daily as its really easy to use and to implement.
What do you dislike about the product?
One minor frustration with Lucid Visual Collaboration Suite is the limited offline functionality. It would be beneficial to have more robust offline editing capabilities, allowing continued productivity in areas with unstable internet connections or while traveling
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite effectively addresses the challenge of clearly visualizing complex stakeholder relationships in sales. By using the platform for account mapping, my team can quickly identify decision-makers, influencers, and champions within a prospect organization. This clarity helps us strategically prioritize outreach and close deals faster.
A must have for cross-team collaboration
What do you like best about the product?
As an architect, I rely on Lucidchart almost daily for creating detailed floor plans and system diagrams that clients can actually understand. Lucidspark has transformed our design charrettes - we can capture ideas from engineers, contractors, and clients in one collaborative space. The ability to move seamlessly between conceptual sketching and technical documentation saves us valuable time during tight project deadlines. Dead simple to implement and super helpful customer support.
What do you dislike about the product?
The CAD integration could be stronger - we still have to recreate many elements rather than importing them directly. Large, detailed architectural diagrams sometimes lag during client presentations, which isn't ideal. The subscription cost adds up when equipping our entire design team, and some specialized architectural symbols and templates are still missing from the library.
What problems is the product solving and how is that benefiting you?
Lucid keeps our system architecture documentation current and accessible across our engineering teams. I use it to create clear microservice boundaries, data flow diagrams, and sequence models that developers actually reference—unlike static documents that quickly become outdated. During design discussions, we can immediately update diagrams as decisions are made, which has cut down on implementation misalignments and reduced our technical debt.
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