Lucid
Lucid SoftwareExternal reviews
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Versatile and Easy-to-Use Collaboration Suite
What do you like best about the product?
I use Lucid Visual Collaboration Suite to build roadmaps and share business impact with non-technical users easily. It really makes retrospectives and gaining feedback much easier than other tools. I appreciate the versatility and flexibility of the tool to bring meetings to life in real time. It's great for capturing any flow or pipeline, and decisions that often aren't made in other meetings get answered in real time with Lucid. It was very easy to set up and the teams adopted it well.
What do you dislike about the product?
I think animations in certain flows would be a really cool feature to show the transition from as-is state to to-be state. We haven't set up the integrations with JIRA yet, but I'm pushing for this because roadmapping would be awesome with it.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to socialize clear plans with non-technical teams, facilitating real-time decision-making and feedback collection, and creating versatile visual roadmaps and flows.
Absolutely amazing platform for straightforward process flow demonstration
What do you like best about the product?
I like its automatic alignment feature when I design or create any workflow and its such a simple and easy to use program to customize shapes, colors and arrows. Also, I looked through the templates section and found many which are very handy, such as timelines, business process model and swimlanes.
What do you dislike about the product?
I don’t find many negative aspects of this platform but when its free you will get few number of drawings to create.
What problems is the product solving and how is that benefiting you?
I create detailed flowcharts and swimlane diagrams to visualize the end-to-end KYC process and the visual diagrams help in training new KYC analysts showing the general sequential steps in the customer verification process.
Quick, Intuitive To Use, Easy Collaboration.
What do you like best about the product?
Lucid Visual Collaboration Suite is the best tool for me to design the application flow. It is very easy to, well-stocked libraries of templates and objects make it the best solution for sequence diagrams and flowcharts. The level of granularity it provides is amazing. I'm always loving the efficiency and how user-friendly Lucid Visual Collaboration Suite is. Tutorials are amazing, looking forward for more advanced ones.
What do you dislike about the product?
More tutorials for advanced users would be highly appreciated.
What problems is the product solving and how is that benefiting you?
I like the amount of shapes available and the arrangement of the layers of the different elements. I like its interface which is very easy to understand and it's a useful tool for building and explaining data models.
Clean, clear, easy to use, productive and time saving.
What do you like best about the product?
Lucid Visual Collaboration Suite is a great platform to get a great bird's eye view on any development projects. I like how it eases workflows when planning and scheduling, specifically for marketing and digital marketing calendars. The templates were a great starting point and reference to use to create what works best for you and your organization.
What do you dislike about the product?
Lucid Visual Collaboration Suite is great, easy to use and reliable. I lack nothing to dislike about it.
What problems is the product solving and how is that benefiting you?
Great variety of shapes to choose from and easy ability to group them within larger shapes. Lucid Visual Collaboration Suite is a great platform to create charts for processes and flows, easy to use, understand and access, and secure at the same time.
Lucid Visual Collaboration Suite truly sparks up work life.
What do you like best about the product?
Lucid Visual Collaboration Suite is being used to collaborate with other team members across the whole organization to be able to work on a single project in their own timezone. I like its intuitive interface which makes it super easy and quick to identify the needed tools, settings, menus, etc. The data import feature is especially useful, as it can quickly turn large lists of information into complete, multi-level organizational charts.
What do you dislike about the product?
It was a little difficult to find how to manually connect adjacent boxes with a dotted line.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite has a great selection of templates and the option to import data from a spreadsheet saved a ton of time. Creating flowcharts is super easy and i can do every single process i can think of there because it's so easy to just build as you go.
My great experience with Lucid Visual Collaboration Suite.
What do you like best about the product?
I love Lucid Visual Collaboration Suite because it helps my team to create process flow diagrams for all of our requirements. I like to use it to help the team visualize the project timeline for multiple client onboarding processes. Also, Lucid Visual Collaboration Suite makes the changes real-time and addresses delays in sending the project via email for review and updates. I also like how it allows each participant to view the changes and discuss other comments without having to wait for the attachments in emails.
What do you dislike about the product?
There is nothing to dislike about Lucid Visual Collaboration Suite as it's a great and powerful platform for collaboration.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is extremely easy to use and when it comes to planning things out and mapping processes, I'm a very visual person and when it comes to Lucid Visual Collaboration Suite, it ticks all the right boxes for me to put my visions and ideas into reality.
Intuitive UI, but Limitations Frustrate
What do you like best about the product?
I like that the user interface is quite nice to use and bubbly. The default templates make it easy to create plans and diagrams.
What do you dislike about the product?
For very large documents, it can be quite slow to load all the documents and feels clunky. Also, the limit of just 60 objects for the free tier is annoying and makes me move to other solutions that are free like draw.io.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for planning and designing. It helps with easy creation of plans and diagrams thanks to nice, bubbly user interfaces and default templates.
Good diagramming software, the free trial actually shows how the software works
What do you like best about the product?
Arrows have great customization and allow for changes. Lots of good options and a good exposure to what the software can do with a free trial. Free trial doesn't lock basic things down, has a good size limit.
What do you dislike about the product?
I'm not a huge fan of AI features but that's how every industry is going so that's not a fault of Lucid.
What problems is the product solving and how is that benefiting you?
Looking at project workflow(s), being able to get the process clearly marked.
Intuitive, Affordable, Yet Needs Refinement
What do you like best about the product?
I use Lucid Visual Collaboration Suite for drawing software engineering diagrams like ER, class, and use case diagrams. I like that it has lots of shapes and components available. It's easy to use because its UI/UX is intuitive and simple to navigate. I also appreciate its cheap pricing as it's very affordable. The initial setup was fairly easy too.
What do you dislike about the product?
I feel the software can be too clunky and laggy at times. It would be better if it was more sharp, sleek, and minimalist. Also, a little more focus on the dark mode would be nice.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for drawing engineering diagrams, and it solves the problem with lots of shapes and components. I like its ease of use thanks to an intuitive UI/UX and its affordability.
Accelerating Alignment Through Visual Collaboration in Healthcare Design
What do you like best about the product?
Lucid Collaboration Suite has become one of the most practical “get-aligned-fast” tools in our toolkit. Its biggest value is how quickly it turns cross-functional input into something we can actually act on—especially when we’re coordinating experience, operational, and clinical stakeholders who don’t share the same vocabulary but do share the same goals.
Lucid’s combination of whiteboarding and diagramming makes it easy to move from early discovery (journey mapping, service blueprints, idea capture) into clear, reviewable artifacts (process flows, org/process maps, swimlanes) without switching tools or losing context. The collaboration experience allows for real-time co-creation, comments, and structured templates helping teams contribute even when timelines are tight..
Standardized templates and shared libraries help us keep work aligned to our design standards across teams, while still leaving room for flexible problem-solving. Overall, Lucid is a solid suite for accelerating alignment, improving clarity, and keeping complex work human—especially in a healthcare environment where clarity and coordination are non-negotiable.
Lucid’s combination of whiteboarding and diagramming makes it easy to move from early discovery (journey mapping, service blueprints, idea capture) into clear, reviewable artifacts (process flows, org/process maps, swimlanes) without switching tools or losing context. The collaboration experience allows for real-time co-creation, comments, and structured templates helping teams contribute even when timelines are tight..
Standardized templates and shared libraries help us keep work aligned to our design standards across teams, while still leaving room for flexible problem-solving. Overall, Lucid is a solid suite for accelerating alignment, improving clarity, and keeping complex work human—especially in a healthcare environment where clarity and coordination are non-negotiable.
What do you dislike about the product?
While Lucid is a strong collaboration platform, it can feel limiting for advanced design and systems work—particularly when compared to more specialized tools for UX design, data visualization, or service blueprinting.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite solves the core design thinking challenge of turning diverse, often fragmented perspectives into shared understanding and momentum. It gives our teams a low-friction space to externalize thinking—capturing ideas, assumptions, and questions visually—so ideation and brainstorming are inclusive, fast, and generative rather than dominated by a few voices. By making ideas visible and movable in real time, Lucid helps us cluster themes, explore possibilities, and evolve concepts collaboratively, which accelerates sense-making and decision-making. The benefit for me as a design leader is that it keeps early-stage thinking human-centered and transparent, while creating a clear bridge from exploration to more structured design and delivery work.
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