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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,734 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Mikaleen M.

Lucid review

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
This is very user friendly. Some of the templates were a bit complicated but starting from scratch I could create a fisual flow chart which was needed to show details regarding ownership of various assets. It is very easy to modify
What do you dislike about the product?
The free version has a set amount of immages that can be added which I didn't see when initially signing up.
What problems is the product solving and how is that benefiting you?
Visualization of ownership over time. I really liked the text feature in the arrows between shapes.


    Transportation/Trucking/Railroad

One of the top visual collab tools

  • February 03, 2025
  • Review provided by G2

What do you like best about the product?
Easy to navigate UI, shareability, good balance between free and premium features
What do you dislike about the product?
Its not well known out there especially in Australia. I only came across the tool from my time working at Uber
What problems is the product solving and how is that benefiting you?
Architecture and design of processes flow, ERDs


    Rahul K.

Easy to Use and Great Templates

  • February 03, 2025
  • Review provided by G2

What do you like best about the product?
I am a Salesforce Solution Architect and use this tool always in my client discovery workshops. This tool is very natural to use and very intuitive when it comes to setting up business process flows or setting solution architecture for the clients. The intio
What do you dislike about the product?
The search tool for templates and diagram can be improved.
What problems is the product solving and how is that benefiting you?
Client Discovery, Client Business Requirement gathering and process review.


    Caiti K.

Great tool for scoping all business processes

  • February 03, 2025
  • Review provided by G2

What do you like best about the product?
Lucid has streamlined our collaboration process, making it simpler to work with various teams within the GTM organization. By utilizing Lucid, we've managed to reduce the time spent in meetings discussing and refining ideas. This efficiency gain has not only decreased the duration of our meetings but also enhanced the effectiveness of our collaboration. It's become an integral part of our daily collaboration, and it's hard to envision our workflow without it.
What do you dislike about the product?
Adding a function that allows for effortless magnification of a board would be a beneficial improvement.
What problems is the product solving and how is that benefiting you?
Enhancing the quality of interdepartmental communication.


    Ben A.

Lucid keeps my brain train on the tracks.

  • February 03, 2025
  • Review provided by G2

What do you like best about the product?
I have used it on multiple occasions to create and update org charts and for various brain storming sessions. It has also helped me create charts that look how I imagine them in my mind rather than being limited to particular templates.
What do you dislike about the product?
Some times the text boxes can be clunky. It can take more time to adjust a box than I care to allot. Limit to color usage.
What problems is the product solving and how is that benefiting you?
Allows me to get my ideas on paper for others to see. It also allows me to create diagrams for others to use as they are working through particular process. I have used it on multiple occasions to build and adjust org charts for my various businesses.


    Shipbuilding

Great free organigram planner

  • February 03, 2025
  • Review provided by G2

What do you like best about the product?
Its easy to use, free, good visuals and placement of boxes.Making changes and printing it easy.
What do you dislike about the product?
The free version limits the number of layers I can have.
What problems is the product solving and how is that benefiting you?
writing organisation charts.


    Printing

Lucid Charts Review for HR Operations

  • February 03, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Charts offers an intuitive and user-friendly experience, making it exceptionally easy to create and visualize organizational charts—a real time-saver for HR tasks. The best aspect is its seamless data upload feature that automatically generates clear and structured charts, ideal for quickly mapping out hierarchies without a needing much prior tool knowledge. I was able to do it in my first attempt.
What do you dislike about the product?
I have been using for about a week now and am yet to find areas of improvement
What problems is the product solving and how is that benefiting you?
Helped in creating org charts very easily


    Information Technology and Services

Intuitive way to collaborate on what matters

  • February 03, 2025
  • Review provided by G2

What do you like best about the product?
Lucid has a useful set of tools and we use it extensively (multiple times per week) for brainstorming and collating thoughts/flows as a team. I really enjoy the voting, timers and music - when I'm facilitating the session these are really great tools to use.
The UI is friendly and pretty seamless and we've never experienced issues with collaboration. I transferred to Lucid from a mixture of Figma and Canva and the learning curve is must flatter with Lucid. I prefer Lucid to Visio, because I find Lucid more intuitive.
What do you dislike about the product?
I have struggled a little with understanding how to select and then format/edit templates. I've ended up finding colleagues already-created docs, copy pasting them and then deleting the content to use the template again. This is probably because I'm a new user, but I just haven't had the time to work it out. I don't remember having this issue with Visio.
What problems is the product solving and how is that benefiting you?
We often have complex topics that require input from technical writers, product managers, UX designers and engineers. When we create RFC docs and JIRA tickets etc, we still stay quite siloed and struggle to break out of our current perspective. When we use a shared collaborative whiteboard, we can all throw things on there and then when we discover each idea together as a group, we find that we can get to more of a shared perspective/understanding - and this then massively improves our creativity and the ideas we then start throwing out are way more interesting. We can keep up that momentum by directly voting and moving high-interest ideas into a new section for further discovery. It's not something we can do remotely without the visual tools - our brains just can't make the right links between ideas without the whiteboard in front of us.


    Liza K.

Great product to craft process and architecture diagrams

  • February 03, 2025
  • Review provided by G2

What do you like best about the product?
I've been a team lead and a software engineer for many years, and every time I need to craft a quick process flow chart or an in depth architecture diagram for a customer solution, Lucidchart is usually my first choice. I like the availability of various components (incl. aws \ gcp components) as well as the ability to collaborate with team members on the same document in real time.
What do you dislike about the product?
The only downside is that not every employer \ customer I worked with had a paid license and the free version is rather limiting. I might eventually consider buying a license for myself.
What problems is the product solving and how is that benefiting you?
Coming up with customer architecture diagrams


    Computer Software

it is good

  • February 03, 2025
  • Review provided by G2

What do you like best about the product?
east to present . good visuals . ease to use
What do you dislike about the product?
some of the shapes.Number of features . More felxible in shapes
What problems is the product solving and how is that benefiting you?
Easy yo presnet the Ideas.