Lucid
Lucid SoftwareExternal reviews
7,563 reviews
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It was simple to use especially with the visual example.
What do you like best about the product?
I appreciate how straightforward it is. As a first-time user, I usually expect to spend a couple of hours figuring things out, but even though I was pressed for time, I managed just fine.
What do you dislike about the product?
Adding a textbox proved to be somewhat tricky, as the popup did not appear anywhere visible. I had to manually drag it onto the screen, and even then, changing the colour was not straightforward and felt a bit complicated as well.
What problems is the product solving and how is that benefiting you?
I use this tool to create diagrams for both functional systems and logical architectures. It helps me clearly represent the structure and relationships within my projects.
Useful for Visualizations, but Setup Needs Simplification
What do you like best about the product?
I value how Lucid Visual Collaboration Suite helps me synthesize data and create clear visualizations, which is beneficial for my projects. I also appreciate how creating workflows, charts, and graphs in Lucid Suite makes my tasks more manageable. The software's ease of use is something I find especially beneficial.
What do you dislike about the product?
I found the initial setup of Lucid Visual Collaboration Suite to be tricky and not clear-cut. It seemed to assume prior familiarity with various tools and settings, which I didn't have, requiring me to do additional research on my own. I think it could have been made easier to use from the outset.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to synthesize data into clear visualizations for my projects, which is beneficial for my current and future academic work.
Ease of use, Rough Idea to Polished Wireframe in Minutes
What do you like best about the product?
Lucid transforms the workflow from a slow cycle of emailing static PDFs into a dynamic, real-time collaboration space.
This creates a single source of truth, ensuring everyone sees the latest version and can provide instant, contextual feedback, which dramatically speeds up projects.
This creates a single source of truth, ensuring everyone sees the latest version and can provide instant, contextual feedback, which dramatically speeds up projects.
What do you dislike about the product?
An area for potential improvement is the onboarding for more advanced functionalities. For features that weren't self-explanatory, I found myself turning to external video content for guidance, as it was sometimes clearer than the written documentation. Integrating more visual guides could help flatten the learning curve for new users.
What problems is the product solving and how is that benefiting you?
Wire framing new reports
The software has many features and it is easy to learn
What do you like best about the product?
It was easy to figure out the user interface and I felt comfortable right away. All the tools I needed for diagramming were visible to me right away and I was able to get right to work.
What do you dislike about the product?
There are lots of things I don't need on the toolbar, so I just stick to what I know. I can use the other tools, I just need to know what they're there for.
What problems is the product solving and how is that benefiting you?
It solves my need for creating diagrams which help to visualize my company's software models.
Great tool for building clear and collaborative workflows
What do you like best about the product?
I like how easy Lucid makes it to create and share workflows. It’s very visual, so I can map out complex processes clearly and collaborate with others in real time.
What do you dislike about the product?
Sometimes the interface can feel a bit crowded when working on large, detailed workflows, and it takes a few extra steps to organize everything neatly
What problems is the product solving and how is that benefiting you?
Lucid helps me turn complex ideas into visual workflows that everyone can understand. It makes it easier to align with teammates, document processes, and spot gaps early. This saves time during discussions and keeps projects organized and consistent.
I use it almost daily
What do you like best about the product?
I like to be able to bang out diagrams and share them outside of my org even if I have to export it. The SSO integration is great for that and export features even more so! I also manage a team using it.
What do you dislike about the product?
I have how complicated it is to import custom stickers and you should have by default WAYYYY more stickets (AWS, GCP, etc should be in there completely not just partially).
What problems is the product solving and how is that benefiting you?
Sharing ideas mostly
Useful for cross-collab amongst cross-disciplined (ie. non-programmer) teams!
What do you like best about the product?
I like that I can get input easily from people who aren't software engineers, solution architects, etc. We need to get feedback as EARLY as possible in the design process to ensure we don't spend expensive, excessive. cycles iterating on our product and getting them involved with this product has made that experience smoother.
What do you dislike about the product?
I have experienced latency issues but maybe it's cause I have a global team.
What problems is the product solving and how is that benefiting you?
We have a divide in our org where we have solution architects and engineerings building out solutions for legal experts but there is A LOT of iteration involved in satisfying their requirements and this product allows legal teams to get involved in our design proces earlier.
Overall good experiece
What do you like best about the product?
It is user friendly and good for beginners
What do you dislike about the product?
Maybe the user interface needs more upgrade
What problems is the product solving and how is that benefiting you?
Flow of business from start to finish to better visualize systems and diagrams
Functional, But Lacks Advanced Features
What do you like best about the product?
I appreciate the functionality of the Lucid Visual Collaboration Suite, as it looked easy to work with and fulfilled my needs.
What do you dislike about the product?
I find the lack of commenting features disappointing when compared to competitors like MindManager. It is frustrating that some expected functionalities, such as adding comments, are missing. Additionally, the process of providing feedback or answering questions feels overwhelming, with too many questions being asked at once, leading to a sense of boredom and frustration.
What problems is the product solving and how is that benefiting you?
I use it to document processes and value streams constructively, fulfilling my need for an easy-to-use tool.
So Advanced, It Lacks Some of the Basics
What do you like best about the product?
Very intuitive design for advanced planning, organizing, and presentation.
What do you dislike about the product?
Needs more investment in the pure basics: options for creating reporting relationships, trees, hybrid structures, etc. Think about everything needed for basic org chart building before all of the presentation-focused bells and whistles.
What problems is the product solving and how is that benefiting you?
How to define the complex relationships in my organization.
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