Lucid
Lucid SoftwareExternal reviews
8,114 reviews
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Easy-to-Use Collaboration with Minor Tool Labeling Issues
What do you like best about the product?
I find Lucid Visual Collaboration Suite easy to use, which greatly enhances the collaboration with my student during tutoring sessions. The interface facilitates seamless interaction between us, making it straightforward to work through problems together. Additionally, the setup process was simple, allowing me to integrate it effectively with tools like Google Meet for a productive teaching experience.
What do you dislike about the product?
I think the tools in Lucid Visual Collaboration Suite could be labeled better. It would make it easier for me to identify what each tool is and ensure seamless navigation during collaborations.
What problems is the product solving and how is that benefiting you?
I find the Lucid Visual Collaboration Suite makes it easy for my student and me to collaborate on problems, enhancing our tutoring sessions with its ease of use.
The Lucid App is useful and has many benefits for users
What do you like best about the product?
It allows me to organise my notes and ideas clearly and has features that are helpful
What do you dislike about the product?
A guide can be provided to introduce us to these features
What problems is the product solving and how is that benefiting you?
Helping to keep my ideas organised
Intuitive Collaboration and Visualization, Minor Room for Growth
What do you like best about the product?
What I like best about the Lucid Visual Collaboration Suite is how seamlessly it combines brainstorming, diagramming, and real-time collaboration in one space. It’s intuitive, visually engaging, and makes complex ideas easier to communicate, especially when teams are remote or cross-functional.
What do you dislike about the product?
While Lucid is a great collaboration tool, it can sometimes feel a bit complex for new users. There’s a slight learning curve when exploring advanced features, and real-time performance can lag a little with large, detailed diagrams.
What problems is the product solving and how is that benefiting you?
Lucid helps solve the problem of scattered communication and disconnected workflows. By bringing brainstorming, diagramming, and project planning into one shared space, it makes collaboration more visual and efficient. It’s especially helpful when multiple teams or departments need to align on ideas and processes without long email chains or meetings.
“Powerful and Intuitive Tool for Seamless Team Collaboration”
What do you like best about the product?
Its intuitive interface makes real-time teamwork and idea visualization effortless.
What do you dislike about the product?
Occasional performance lags with large or complex diagrams.
What problems is the product solving and how is that benefiting you?
It streamlines brainstorming, diagramming, and project planning, helping teams collaborate visually and stay aligned in real time.
Senior Digital Adoption Strategist
What do you like best about the product?
This tool is excellent for creating my process maps and visually illustrating the changes I make to processes. I also find it very useful for sharing with collaborators, and I appreciate being able to download PDFs to include in my project documentation.
What do you dislike about the product?
I wish there was a way to share shortcuts to processes in various folders within my Google Drive. Right now, I always have to open Lucid directly to access the process maps, even though most of my project materials are stored in different folders. There doesn't seem to be any option to link Lucid with my existing documentation, which would make organizing and remembering it's there much easier.
What problems is the product solving and how is that benefiting you?
It gives me a platform to create digital content and visual mapping for my projects
Customizable Charts and Easy Export, But Limited Free Features
What do you like best about the product?
it allows you to customise the boxes and change the sizes of them. Also allowing to export them to a PowerPoint is very helpful
What do you dislike about the product?
that you can only make 3 charts on the free version. Also it would be good if there was a help box to explain each meaning of the shapes
What problems is the product solving and how is that benefiting you?
we are able to show and set up new processes and easily present them back to the business
Great for simple diagramming on free plan
What do you like best about the product?
I like the wide variety of templates and shortcuts that make sketching diagrams very fast. Learning shortcuts can take a little bit to fully remember, but then it becomes second nature. I enjoy the additional content that makes collaboration with others more effective, like emoji reactions, comments on specific shapes and sticky notes. The ability to use containers to create a table of contents makes navigation much easier.
What do you dislike about the product?
On the free plan, you can only have 3 charts and 3 boards editable, but there are still workarounds to keep working with more, so I think it's reasonable for being free. The major downside for me is limited shapes. You can't keep on building more complex diagrams. Also, on big Lucidspark whiteboards I noticed significant lag and loading times.
What problems is the product solving and how is that benefiting you?
I can create diagrams of undocumented processes much faster than with other tools. I mainly use it to build flowcharts that make source code understandable for non-technical people. Since it’s a highly iterative process, the ability to draft quickly, rearrange space, and easily modify or completely redo parts of the diagram saves a huge amount of time.
Great for Visual Collaboration, but Embedding Needs Improvement
What do you like best about the product?
As part of a cross-functional team that drives the lead management workstream at the company, I frequently rely on Lucid in order to visualize and share knowledge effectively. I like that Lucidchart allows me to share information about systems, movement (e.g. lead flow), and end results, while also representing our company's brand colors and fonts. I also am able to embed Lucid visuals into other tools, such as Confluence pages or Slack channels. There is a bit of a learning curve when you first start using the tool, but our IT team (managing the Lucid relationship) has done a great job of setting up workshops and training sessions with Lucid experts, including a recent session on Lucid AI.
What do you dislike about the product?
There are times when Lucid can be kind of clunky or inconvenient to use, especially when embedding into other tools. I previously mentioned that I am able to embed a Lucidchart into a Confluence page. However, this ended up quite large on the page and it was difficult to resize given the restrictions of the Lucid-Confluence integration. Since the whole point of my Lucid usage is to share information with the organization (e.g. sharing via a Confluence hub of pages), that was not ideal, and I did end up using a screenshot and link to the original Lucidchart instead.
As I am a user and not an admin, I cannot speak to the ease of set-up or implementation for Lucid, but I know our company has been using Lucid for some time now.
As I am a user and not an admin, I cannot speak to the ease of set-up or implementation for Lucid, but I know our company has been using Lucid for some time now.
What problems is the product solving and how is that benefiting you?
Lucid helps us solve the need for visualizing and diagramming business workflows. As a main driver of our lead management workstream, I use Lucid to demonstrate how leads flow from one system to another, how we determine which leads are scored and routed, etc. This information is quite technically complex and most marketers at the company require additional education, so Lucid is key to allowing us to provide that education.
Versatile Tools, But Visuals Lag Behind Power BI
What do you like best about the product?
The versatility of the tools is very easy.
What do you dislike about the product?
Compared to power BI, the visual and the data is behind.
What problems is the product solving and how is that benefiting you?
It is not time consuming for the Diagram in the office
Beautiful Design, But Canvas Navigation Needs Improvement
What do you like best about the product?
Intuitive design and nice colours in the product
What do you dislike about the product?
I can't easily zoom in and out, and navigate around the canvas (but this could be a user issue)
What problems is the product solving and how is that benefiting you?
process mapping
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