Lucid
Lucid SoftwareExternal reviews
8,506 reviews
from
and
External reviews are not included in the AWS star rating for the product.
A game changer
What do you like best about the product?
As a researcher, I’ve found that Lucid is where my messy qualitative data finally starts to make sense. It’s been a game-changer for moving from "stacks of notes" to clear, visual service blueprints that stakeholders actually enjoy reading. I use the infinite canvas to bridge the gap between deep-dive ethnographic observations and high-level design thinking, nesting granular user insights directly into broader ecosystem maps.
The real-time collaboration features are what save me during workshops; instead of just presenting a static deck, I can lead live "How Might We" sessions that turn abstract ideas into a shared visual narrative. It has fundamentally changed how I communicate complex systems to leadership, making the research feel less like a report and more like a living roadmap. It’s honestly the most reliable way I've found to keep cross-functional teams aligned on the same user story.
The real-time collaboration features are what save me during workshops; instead of just presenting a static deck, I can lead live "How Might We" sessions that turn abstract ideas into a shared visual narrative. It has fundamentally changed how I communicate complex systems to leadership, making the research feel less like a report and more like a living roadmap. It’s honestly the most reliable way I've found to keep cross-functional teams aligned on the same user story.
What do you dislike about the product?
While I’m a power user, the biggest hurdle is the friction between the different "modes" of the suite; jumping between the fluid, messy brainstorming of Lucidspark and the rigid structure of Lucidchart can break my creative flow when I’m trying to turn raw interview notes into a formal service map. I’ve also noticed that once a board gets populated with hundreds of sticky notes and high-res images from ethnographic sessions, the performance starts to lag, which is a bit stressful during a high-stakes live workshop. The "smart" formatting tools are helpful for speed, but they can be surprisingly stubborn when I need to customize a specific layout for a unique user journey. I’d love to see a more seamless bridge between the two products and a bit more "snappiness" when handling massive, data-heavy canvases so the tool can truly keep up with the pace of a fast-moving research synthesis.
What problems is the product solving and how is that benefiting you?
Lucid is a lifesaver because it finally replaces the manual slog of trying to force static documents to handle complex research data. I used to spend hours just drawing boxes and formatting layouts, but now I can jump straight into synthesis using their excellent library of templates. It effectively solves the problem of fragmented notes by giving me one infinite space to map out every stage of a user journey. This has been a huge benefit for my workshops because I can lead live sessions that turn abstract ideas into a shared visual narrative. It has completely changed how I communicate with leadership by making my findings feel like a living roadmap instead of just another presentation deck.
Rapidly Identify Project Risks with Lucid VCS Diagrams in My Construction 🦺 🔨🧱🚜 Agency
What do you like best about the product?
With Lucid Visual Collaboration Suite, I have been able to rapidly identify potential project risks via diagrams.
What do you dislike about the product?
Now that I am using the custom plan, I do not face difficulties accessing both iOS mobile applications (Lucidchart & Lucidspark).
What problems is the product solving and how is that benefiting you?
Planning project timelines.
Identifying potential construction project risks.
Identifying potential construction project risks.
Lucidchart + Lucidspark: Analyze and Visualize Potential Electrical 🔌⚡️🪫Issues in Real-time
What do you like best about the product?
Creating detailed dynamic electrical schematics and wiring plans with Lucidchart is what I 👑 LVCS for on my end.
What do you dislike about the product?
Since 2022 when I implemented Lucid Visual Collaboration Suite, I have never discovered it’s darker side.
What problems is the product solving and how is that benefiting you?
Visualizing electrical infrastructure layouts to identify potential issues is the main relish of using LVCS.
Intuitive Design with Collaborative Power
What do you like best about the product?
I found the ease of use and simple yet powerful controls of Lucid Visual Collaboration Suite helped me do my work far more effectively. I really like that I can get my peers to work on it along with me. The design and layout feel really intuitive, making me work on it for hours and actually enjoy myself. The whole interface layout made working on projects smoother and more fun, encouraging me to work more. The initial setup was relatively easy, just logging in and it worked.
What do you dislike about the product?
It can do with an AI companion for less advanced users.
What problems is the product solving and how is that benefiting you?
I found that the ease of use and powerful controls made my work more effective. I enjoy collaborating with peers, and the intuitive design makes working on projects smoother and fun.
Intuitive Interface with Powerful Collaboration
What do you like best about the product?
I use the Lucid Visual Collaboration Suite to design scalable system architectures and create interactive prototypes. It helps me visualize complex systems and workflows, making it easier to design, communicate, and iterate on architecture. I like the intuitive interface combined with powerful collaboration features, which make it easy to create detailed architecture diagrams while allowing real-time collaboration. Teams can contribute, review, and iterate seamlessly. The initial setup was very easy.
What do you dislike about the product?
You can version control on the features. I would prefer some Git-Style version control. Branching Merging kind of steps.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to design system architectures and create interactive prototypes for communication. It helps visualize complex workflows, improves collaboration by giving teams a shared, interactive space, and makes it easier to design, communicate, and iterate on architecture.
Easy Workflow & Diagram Creation with a Promising New AI Feature
What do you like best about the product?
It’s a good application for creating workflows and diagrams. It’s easy to understand, and it’s simple to use.
What do you dislike about the product?
There’s really nothing I dislike about the application. The new AI feature is a nice addition, and I think it could be improved further.
What problems is the product solving and how is that benefiting you?
Creating high level architecture diagrams
Lucid Is Easy to Use, Auto-Saves Progress, and Exports Cleanly
What do you like best about the product?
I like that lucid is very easy to use, with all of the possible shapes being provided upfront on the left side of the freeform board. It also helps since it saves my progress as I keep going without needing to click on a save button, and that it's export-able to either pdf or image file, depending on my needs.
What do you dislike about the product?
For my work purpose, it's important to have revision history, which I don't believe at this time lucid offers. It would be great to have this in place to show all the history of changes made onto the diagram.
What problems is the product solving and how is that benefiting you?
It helps me build documents easily, instead of building diagrams directly using Microsoft word and worrying about spacing problems, I can easily build one using lucid first, export it as an image, and add that image directly.
Collaborative, Efficient, and Visually Appealing Platform
What do you like best about the product?
The efficiency of using Lucid Visual Collaboration Suite compared to other market options. The color pallet is also very appealing, and the use of Ai enhancements as a direct feature embedded in the software.
What do you dislike about the product?
There is a lot of new features that get launched, and many of the prior features seem to shift location. It can be challenging to keep up with all of the changes.
What problems is the product solving and how is that benefiting you?
The ability to map and enhance workflows through continuous improvement through the benefit of easy streamlined collaboration between multiple departments to ensure alignment on the processes. In addition, the visualization helps increase the awareness of program engagement.
Intuitive Formatting Makes Clean Flowcharts Easy
What do you like best about the product?
the formatting is really intuitive and you can make a really clean flowchart very easily
What do you dislike about the product?
I wish that in the google doc extension you could edit your lucid chart within the app. Not sure if that will become a possibility eventually but it is annoyign to have to go back into lucid edit the chart and then paste a new one into docs
What problems is the product solving and how is that benefiting you?
clean easy flowcharts great tool for productivity and generally people like the way it looks
Clear Visuals and Strong Collaboration
What do you like best about the product?
Streamlines task assignment and tracking and in this way am free. It is simple to use to map audit steps.
What do you dislike about the product?
This software is excellent and doesn't have problems.
What problems is the product solving and how is that benefiting you?
Limited Offline Access.
showing 71 - 80