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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,506 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Rohit A.

Fantastic Real-Time Collaboration Boosts Productivity

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
The new features are fantastic, allowing me to collaborate with my colleagues in real time on the same file. This approach really helps us increase our productivity and review our work together as it happens. Also, while using the application, I did not feel any difficulty in creating user flow charts. Also, it is easy to implement and the team is using too often to generate charts and pitch their thoughts through this app.
What do you dislike about the product?
Lucid’s Visual Collaboration Suite can at times feel cluttered and overwhelming, particularly when managing large teams or intricate diagrams. Furthermore, I have noticed that real-time collaboration may occasionally lag or experience syncing problems, which can interrupt the workflow.
What problems is the product solving and how is that benefiting you?
Since most of our team members work remotely, we are able to collaborate effectively on diagramming user flows, mapping out customer journeys, and conducting ideation workshops focused on design thinking for new features.


    Information Technology and Services

Absolutely Love It—No Complaints at All

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite stands out for its user-friendly interface, real-time collaborative features, and smooth integration with platforms such as Google Workspace and Microsoft 365. It enables teams to brainstorm, create diagrams, and plan visually with minimal effort, simplifying the process of communicating and executing complex ideas. Additionally, the drag-and-drop tools and customizable templates contribute to faster workflows and encourage greater creativity.
What do you dislike about the product?
Lucid Visual Collaboration Suite can be frustrating at times because its free version offers only limited features, and the premium plans are quite expensive. Additionally, the platform sometimes lags when working with complex diagrams. Some users have mentioned that integrations with third-party tools such as Slack or Microsoft Teams do not always work smoothly, and the mobile version does not provide the same level of functionality as the desktop version. These issues can make it difficult for teams to collaborate efficiently and may disrupt real-time interactions.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite addresses several common challenges that teams encounter. It unifies communication by bringing everyone together on a shared visual canvas, which helps minimize misunderstandings and enhances alignment between departments. The suite also streamlines complex project planning through its user-friendly diagramming tools, making it simpler to outline processes, set timelines, and identify dependencies. For remote teams, real-time editing and commenting features enable seamless collaboration, creating an experience similar to working together in person. By allowing teams to visualize data and ideas, Lucid helps facilitate quicker, more informed decisions and increases stakeholder engagement. Additionally, its intelligent features, such as AI-powered suggestions, speed up brainstorming and project execution. Altogether, these advantages contribute to more efficient communication, higher productivity, and greater innovation, particularly in dynamic or hybrid work settings. If you need assistance with a more detailed review or want to compare Lucid with other tools, feel free to ask.


    Etienne H.

Quick diagram creation for a project or publication

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
Quick access to a lot of objects to start my diagrams and every drawing on the same document at the same time with multiple people works really well.
What do you dislike about the product?
I can’t honestly find any fault with this tool as there is no other software that does diagrams easily as this.
What problems is the product solving and how is that benefiting you?
The best tool I have ever used for my working and research activities. The tool turned to be very useful in creating flowcharts of the stages of various laboratory experiments.


    Solomon I.

Easiest tool of such kind to draw effortlessly

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
It has the features I expect - shapes, grouping, auto-align, and Smart Guides to simplify the process of arranging shapes neatly which make putting together a flowchart very simple.
What do you dislike about the product?
It requires greater focus in order to use it, and for me that is not an issue so I can’t complain about it.
What problems is the product solving and how is that benefiting you?
It’s good for creating flowcharts to make points clearer for students which is very helpful in learning.


    Education Management

Easy To Use, UI Could Improve

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
I really like how simple it is to turn ideas into something visual. Whether it’s a flowchart, a quick layout, or mapping a process, it just works. The drag-and-drop feels natural, and I can tidy things up fast without it feeling fiddly. It’s also great that I can jump between different types of diagrams in one place without having to start from scratch each time.
What do you dislike about the product?
There’s not much I really dislike, but sometimes the layout tools can be a bit touchy when I’m trying to line things up. I also think the UI could be a bit simpler/neater nothing major though just small things that add up when you’re working fast.
What problems is the product solving and how is that benefiting you?
I use it mainly for sitemaps and mapping out customer journeys for mail campaigns. It helps me see everything clearly in one place how pages connect, where users might drop off, and what needs improving. Having that visual overview makes planning so much easier, and it saves me a lot of time compared to doing it in notes or spreadsheets. It seems to be quicker than most other softwares that ive used.


    Yasmina T.

Excellent Diagramming Tool with Intuitive Features and Vibrant Colors

  • October 17, 2025
  • Review provided by G2

What do you like best about the product?
This product has a robust diagramming editor with also great colors for organizing texts which has given me the most successful experience when creating diagrams.
What do you dislike about the product?
All its features have been very easy to use and very efficient at their functions therefore nothing that I dislike.
What problems is the product solving and how is that benefiting you?
Greatly helped me to create the most epic visual aids for lessons and interactive learning materials like the cause-and-effect diagrams.


    Meryl A.

Efficient and User-Friendly Flowchart Tool with Great Snap Guides

  • October 17, 2025
  • Review provided by G2

What do you like best about the product?
The snap guides, grids and architectural symbols make it easier and faster to get things done in a symmetrical manner.
What do you dislike about the product?
The moment I started using this tool I was sold. It’s nice to have such an easy to use flowchart tool to keep projects moving.
What problems is the product solving and how is that benefiting you?
It’s highly effective in organizing ideas on community-building events, especially during the early stages of the projects.


    Olivia C.

Great Flowchart Precision, but Export Formatting Needs Improvement

  • October 17, 2025
  • Review provided by G2

What do you like best about the product?
I really like I can find a lot of custom shapes and images and also the snap to object features that allow for more precise placement of flowchart elements.
What do you dislike about the product?
Export of documents in non native formats somehow messes up the formatting.
What problems is the product solving and how is that benefiting you?
It is too useful for generating different types of flowcharts to show the progress of our mentorship programs and the process used to cover different locations.


    Shrikant K.

Best tool to diagram anything complex to clearest

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Possible to create unique diagram designs because it brings with it various forms, be they circles, tables, and even images.
What do you dislike about the product?
Nothing as such which I dislike about it. It is probably the best option for creating diagrams and flowcharts.
What problems is the product solving and how is that benefiting you?
Creating flow diagrams for Quality process brainstorming and documentation, making it easy to add more information to the process.


    Mukesh H.

Efficient Flowchart Creation with Handy Icons, Minor Background Color Issue

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Here I particularly like the quick creation of flowcharts and the different symbols available. The most used are the icons already drawn and the connectors.
What do you dislike about the product?
Sometimes the tool automatically adds a color to the background of a text. Otherwise, everything else works fine.
What problems is the product solving and how is that benefiting you?
I have used the tool to map out workflows for content submission and production and it always delivers amazing results.