Lucid
Lucid SoftwareExternal reviews
8,506 reviews
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Makes documenting flows really easy
What do you like best about the product?
The ease with which you can create complex flows and share in a variety of formats.
What do you dislike about the product?
I love the addition of the AI flow generation however it is tricky to get right first time and can be quite clunky when editing an AI-generated flow.
What problems is the product solving and how is that benefiting you?
The best tool there is to build complex customer journeys quickly, whilst giving you a number of export options depending on the audience.
Great tool for bringing clarity to complex ideas
What do you like best about the product?
It’s very easy to pick up and start using, even if you’ve never worked with such tools before. I mostly use it for process flows and brainstorming and the templates save a lot of time. The real time collaboration is smooth, I’ve had teammates jump in during calls and we’ve mapped ideas together without any friction.
What do you dislike about the product?
When the diagrams get too big, it can feel a little slow to load or move things around. Also you end up needing a paid plan fairly quickly if you want to use it often with teams.
What problems is the product solving and how is that benefiting you?
It helps me quickly map out processes and systems in a way that’s easy for my team to understand. Instead of long documents or explanations, I can create a diagram that everyone gets at a glance. This has sped up brainstorming, made handoffs smoother and reduced back and forth in discussions.
Ease of Use
What do you like best about the product?
Drag and Drop shapes, auto routing of connectorssnapping/guides that help alignment
What do you dislike about the product?
Since it's browser based, heavy diagrams may lag depending on user's device/browser
What problems is the product solving and how is that benefiting you?
Using for Design documents
Easy to use and a well set up platform
What do you like best about the product?
It is an easy to use platform that anyone can understand and the AI features are easy to work with.
What do you dislike about the product?
N/A - I am happy with the software - it is easy to use and work with.
What problems is the product solving and how is that benefiting you?
Easy to use for presentations and mapping.
Excellent Visual Collaboration Tool
What do you like best about the product?
Lucid Visual Collaboration Suite makes it very easy to build high quality, attention-grabbing visual displays for my work projects. Collaborating/sharing/editing with my team is super simple and intuitive.
What do you dislike about the product?
The initial learning curve is steep, but tutorials make it simpler.
What problems is the product solving and how is that benefiting you?
Designing enterprise organizational charts
Excellent for any kind of charting.
What do you like best about the product?
It is simple to understand and use for creating org charts and well as process flow charts.
What do you dislike about the product?
I would like more visual change options.
What problems is the product solving and how is that benefiting you?
Helping create process chart faster
Friendly and Effective Collaboration Tool
What do you like best about the product?
Lucid helps in creating diagrams and visual workflows easy. The interface is nice and intutive and helps me quickly creates the charts. It very collaborative and allows my team to work together.
What do you dislike about the product?
There’s very little to dislike, but sometimes the advanced features can feel a bit more for simple projects
What problems is the product solving and how is that benefiting you?
Collabaration issues and its more flexible for variety of needs
Lots of function but the drag and drop is not smooth as expected
What do you like best about the product?
lots of functions, shapes, arrows, integrate with Google suite is a good plus. Use right click to move the canvas is good as well.
What do you dislike about the product?
When I put a txt box into a container and then i want to resize the text box, it becomes very clumsy. A little hard to pinpoint the drag arrow. Need to try many times.
What problems is the product solving and how is that benefiting you?
I used it for 1 to 1 meeting with managers. It is clear and we add the random pick up questions function.
Easy to use for dataflow system diagrams
What do you like best about the product?
It is Intuitive and user friendly that allows quick creation of diagrams, flowcharts with real time collab
What do you dislike about the product?
1. Need more Icon options inbuild
2. Better performance
3. Integrations
2. Better performance
3. Integrations
What problems is the product solving and how is that benefiting you?
Make remote working easier , create complex workflows and improve productivity
Flexible system for variety of
What do you like best about the product?
Lucid is just super handy when you need to sketch out ideas quickly and clearly. It works well for everything from product roadmaps to technical diagrams, and the collaboration features make it easy to work with colleagues—even when everyone’s remote. The templates and integrations save time and help keep things smooth. It’s one of those tools that just fits into your daily work without much hassle.
What do you dislike about the product?
Sometimes the more advanced stuff, like customizing shapes or tweaking styles, feels a bit clunky. And if you’re working on a big diagram with lots of people, it can slow down a bit. Nothing major, but worth mentioning.
What problems is the product solving and how is that benefiting you?
Product roadmaps, resourcing, multi-department collaLucid helps streamline product roadmap planning, resourcing, and cross-functional collaboration. It enables clear visual communication between departments, which reduces misunderstandings and speeds up decision-making. The ability to align teams around shared goals and timelines in a single workspace has significantly improved our planning efficiency and transparency.
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