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Lucid

Lucid Software

Reviews from AWS customer

1 AWS reviews
  • 5 star
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  • 4 star
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  • 1
  • 2 star
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External reviews

7,563 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Computer Hardware

Feature rich and flexible diagramming tool

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
- easy to use and collaborate
- feature rich
What do you dislike about the product?
- importing shapes, etc. could be more a more integrated experience
What problems is the product solving and how is that benefiting you?
Create diagrams for documentation purposes.


    Stan P.

Great for OrgCharts!

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
I like LucidCharts. It is easy to use and has fantastic import features.
What do you dislike about the product?
Some of the features are not as easy to find; additional tutorials were helpful to figure out the tasks.
What problems is the product solving and how is that benefiting you?
We have a complicated Org Chart, and a visual is necessary.


    Computer Hardware

First steps

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
I like how tidy and clean the workspace looks when using it; it really catches the eye.
What do you dislike about the product?
In general, I was taking my first steps in a university job, but I ran out of resources because I use the free version and couldn't complete the task assigned to me.
What problems is the product solving and how is that benefiting you?
I have only used what was mentioned in the text box of the previous response, and always with free users.


    Logistics and Supply Chain

Easiest way to build effective visual frameworks

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciated was being able to use it to communicate with different departments in a way that made sense to them.
What do you dislike about the product?
The costs for an organization can become significant. In my opinion, when managing larger teams, the expenses may be too high, especially when compared to the overall tech stack.
What problems is the product solving and how is that benefiting you?
This tool helps me save time, especially when I need to communicate complex designs or processes.


    Rishi S.

Good tool

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
Easy to make the next boxes and also AI tool
What do you dislike about the product?
Could be more options on styles and pre made templates to avoid having to think about boxes, shapes, also key for boxes etc
What problems is the product solving and how is that benefiting you?
good for process notes


    swetha M.

How I transformed my team to collaborate and innovate

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual collaboration Suite is an absolute powerhouse for turning ideas into action. the mind mapping feature is a total game changer, brainstorming has never been this fast, fun and effective. And it doesnt stop there, with an incredible range of visual tools like flowcharts, org charts and process diagrams, teams can bring clarity to even the most complex projects. It is very intuitive, collaborative and it makes work feel exciting again. Lucid is the way to go if i want to boost creativity, alignment and productivity across my org.
What do you dislike about the product?
Lucid suite is fantastic tool overall, one area that could be improved is performance with very large complex diagrams. i would love to see even deeper integrations with some enterprise tools to make workflows completely seamless.
What problems is the product solving and how is that benefiting you?
traditionally my teams would work in separate tools - engineering in one platform, product in another and design in yet another making it hard to maintain a single source of information. lucid changes that by providing a shared visual workspace where everyone can contribute in real time. this eliminates version control headaches and endless email threads. Lucid means faster decision making, better alignment and significantly reduced project delays.


    Apparel & Fashion

Fantastic tool

  • September 17, 2025
  • Review provided by G2

What do you like best about the product?
I crafted the organizational chart for our company using Lucid, a decision that proved to be highly effective. After exploring multiple diagramming tools, I discovered that Lucid stood out for its intuitive interface, extensive features, and seamless collaboration options. This made the process of designing the chart not only efficient but also straightforward, allowing me to clearly represent our company structure and streamline communication across teams.
What do you dislike about the product?
One aspect that I find particularly frustrating is the high cost associated with it. The expenses can really add up, making it challenging to justify the purchase or investment.
What problems is the product solving and how is that benefiting you?
Not aware of this


    Kingston Joseph .

Lucid Visual Collaboration Suite is a very helpful tool to convey ideas throw visual charts

  • September 16, 2025
  • Review provided by G2

What do you like best about the product?
The Lucid Visual Collaboration Suite is especially helpful for teams that need to turn complex ideas into clear, actionable visuals in real time. Its most valuable aspect is how seamlessly it enables collaborative brainstorming, diagramming, and project planning across distributed teams, letting multiple users work on the same canvas simultaneously without friction. The platform’s intuitive interface and wide range of templates speed up the process of creating flowcharts, org charts, wireframes, and other visual assets, reducing the need for lengthy explanations or scattered documents. The main upsides are its strong integrations with popular productivity tools, its cloud-based accessibility from any device, and the way it fosters alignment and clarity by keeping everyone literally on the same page when tackling intricate projects.
What do you dislike about the product?
While the Lucid Visual Collaboration Suite is powerful, its least helpful aspect is that its richness can feel overwhelming for new users, who may face a learning curve before becoming fully productive. The sheer number of features and options can make simple tasks seem more complicated than necessary at first. Additionally, the platform’s performance can lag when working on very large or complex diagrams with many collaborators, which can disrupt workflow during critical moments. Some users also find the pricing steep for smaller teams or occasional use, and offline functionality is limited, making it less ideal in environments with unreliable internet access.
What problems is the product solving and how is that benefiting you?
The Lucid Visual Collaboration Suite helps solve several common business problems by turning abstract or fragmented information into clear, shared visuals that drive alignment. It bridges communication gaps between teams by providing a single collaborative workspace where everyone can see and contribute to ideas in real time, reducing misunderstandings and siloed efforts. It also speeds up complex planning and decision-making by allowing teams to map out processes, systems, and organizational structures visually, which makes dependencies and bottlenecks easier to identify. Additionally, it streamlines project kickoffs, product design workflows, and strategy sessions by replacing scattered documents and long meetings with interactive visual boards that keep everyone focused and on the same page.


    Karan P.

Collaborative and Intuitive, but Needs Broader Support

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
I like how Lucid Visual Collaboration Suite enables me to quickly come up with diagrams, especially for grading code. The ability to share and collaborate on diagrams with others is a standout feature. Additionally, I appreciate the GUI interface, which enhances the overall usability of the tool.
What do you dislike about the product?
I found difficulty in getting initial access to the Lucid Visual Collaboration Suite. Additionally, I would prefer if there was support for Plant UML integrated within the suite.
What problems is the product solving and how is that benefiting you?
I find the product allows me to quickly create and share diagrams essential for coding tasks, fostering team collaboration.


    Anas B.

Easy Collaboration, But Needs Language Support

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
I find Lucid Visual Collaboration Suite easy to use and user-friendly. The ease of use significantly benefits my collaborative efforts when working on numerous diagrams simultaneously. Additionally, I appreciate the templates, which help accelerate the diagram creation process.
What do you dislike about the product?
I find the lack of multi-language support, especially the inability to edit in Arabic, a limitation. Additionally, I would prefer if there was more compatibility with Microsoft Visio.
What problems is the product solving and how is that benefiting you?
I find the product facilitates easy collaboration and speeds up diagram creation with user-friendly features and templates.