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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

8,144 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Computer Software

UX/UI is good

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
good ux / ui of the tool. needs a bit more work though.
What do you dislike about the product?
it is a very busy tool. not built for executives.
What problems is the product solving and how is that benefiting you?
mindmapping, working on a whiteboard. these are. the main ones.


    Ankur B.

Intuitive Collaboration, Powerful Features—But Watch for Learning Curve and Pricing

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Lucid Visual Collaboration Suite is its intuitive and user-friendly interface, which makes it easy to quickly visualize ideas and collaborate in real time with team members. The suite offers robust integration with other productivity tools, and its wide range of templates and flexible diagramming options streamline complex workflows, boosting overall productivity.
What do you dislike about the product?
What I dislike about Lucid Visual Collaboration Suite is that some advanced features can be difficult to discover without thorough exploration, which means new users may face a steeper learning curve. Additionally, occasional performance lag when working on large, complex diagrams can slow down workflow, and the pricing for premium features might be a barrier for smaller teams or individual users.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helps solve the challenge of communicating complex ideas across distributed teams by providing a central platform for real-time diagramming, brainstorming, and architectural planning. This greatly enhances team alignment, reduces misunderstandings, and speeds up decision-making. For my workflow, its integrations with productivity and cloud tools make system design, process mapping, and collaborative documentation seamless, ultimately improving project outcomes and developer efficiency.


    Muhammad Saleeq N.

Intuitive Flowchart Creation, Room for Improvement

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
I appreciated how the Lucid Visual Collaboration Suite allows for easy creation of flowcharts, an essential part of my job. The platform stands out for its customization capabilities, enabling me to tailor flowcharts specifically to my needs. Unlike other tools I've tried, Lucid Visual Collaboration Suite lets me incorporate all nuances to create charts that effectively communicate complex topics and simplify them for students. It’s the only online platform I've found that supports this level of customization. Additionally, being a cloud-based tool makes it accessible and convenient. The free trial version, though somewhat limiting, allowed me to gain enough value to be satisfied with my experience despite its constraints.
What do you dislike about the product?
I find the setup process for the Lucid Visual Collaboration Suite initially difficult to navigate. Creating marks, aligning lines, and coloring or resizing boxes wasn't intuitive, and figuring it out required trial and error. Additionally, the free version is quite restrictive, allowing only editing of up to three flowcharts, which limits flexibility in my work. I also feel that the process for creating certain boxes or elements is somewhat cumbersome as it must be done manually, and it could be improved by incorporating AI and voice commands to streamline and tailor creation to personal needs.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create customized flowcharts, simplifying complex medical topics for students, enhancing understandability.


    B.Berker C.

Versatile, But Complex Than Competitors

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how the Lucid Visual Collaboration Suite enhances our communication with nontechnical team members through its diagrammatic capabilities. It's valuable for explaining complex technical concepts, timelines, and structures effortlessly to those unfamiliar with the technical side, which is indispensable for our team. The platform's versatility in offering a variety of interchangeable tools suits the dynamic needs of our fintech company, where we constantly navigate rules and legislation. The level of capability it provides is notable; despite not excelling in specific areas compared to other tools, it performs well across the board and is cost-effective. It supports my team effectively, especially when working with a large group of 50 or more, which is crucial for our current requirements. I find that using it for creating technical logic and roadmaps alongside compliance reviews consistently works well for us.
What do you dislike about the product?
I find the initial setup of the Lucid Visual Collaboration Suite slightly harder compared to its competitors, which could be smoother for newcomers. Although it remains manageable, the setup could be more streamlined in line with other tools. Additionally, while I appreciate its capabilities, I feel there are better tools available for specific use cases, such as Excel Draw for simplicity and Draw.io for being open source. Moreover, I wish the software had better integration with technical aspects, such as hooking into a codebase to understand differences between code versions and help create technical insights. This improvement in technical support would enhance its utility significantly.
What problems is the product solving and how is that benefiting you?
I use the Lucid Visual Collaboration Suite to simplify communication of technical concepts to non-technical audiences through diagrams, making onboarding and compliance discussions more effective and efficient.


    Michael O.

Easy to Start, But a Learning Curve Awaits

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
What stood out to me was how easy it was to get started. I was able to jump right into the product and begin creating diagrams without any hassle.
What do you dislike about the product?
There is definitely a learning curve to this. I feel that some tutoring sessions would be helpful for me.
What problems is the product solving and how is that benefiting you?
I needed to display the various levels within a concept map, and this product made it possible to visualize them clearly. Additionally, it supported the extra collaboration features I was looking for.


    Caroline W.

Effortless Collaboration, But Features Could Be More Advanced

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
Super simple to use, very easy to collaborate.
What do you dislike about the product?
Some features felt a bit basic or limited. It felt similar to using other collaborative tools,
What problems is the product solving and how is that benefiting you?
It allowed my team to plan a bunch of emails and work interactively


    Esmail S.

Effortless Collaboration and Seamless Integration

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
The main advantages are the smooth workflow and uninterrupted flow, as well as the ease of communication and collaboration with others on projects. Integration is straightforward, and implementation is also straightforward.
What do you dislike about the product?
I feel that the hierarchy could be better structured. I was hoping for more options to customize roles, so that my teammates could have permission to edit specific parts of the same project. For example, it would be helpful to make certain areas inaccessible to most members or to set more detailed restrictions.
What problems is the product solving and how is that benefiting you?
The main benefit of using Lucid is how effortlessly it allows you to meet up and collaborate with others. Integrating with teammates happens seamlessly, making the whole process smooth and efficient.


    Chris L.

Visual Workflows Bridge Teams, Desktop Shines Over Mobile

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
Having the ability to build out visual workflows for various office operations and processes is great. It allows the technical teams to visually walk through processes with the non-technical teams.
What do you dislike about the product?
At first the mobile experience was a little difficult to work through which is most likely not the focus of the product as it seems more beneficial to use desktop with more screen real estate.
What problems is the product solving and how is that benefiting you?
It is helping us create visual, flow charts of student progression, and perspective student customer journeys.


    Health, Wellness and Fitness

Super Easy to Use with No Downsides

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
It was very easy for my team and I to use.
What do you dislike about the product?
I really don't have anything that I dislike about it!
What problems is the product solving and how is that benefiting you?
Helping us easily put together org charts to share.


    Danielle T.

Useful for Process Visulations, Setup Can Be Tricky

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
I found the Lucid Visual Collaboration Suite very helpful in creating a decision tree for a contracting process. It simplifies the process visualization, making it easier to inform different teams about what to expect. I appreciate the decision tree template feature, which was quite useful in enhancing the workflow and assisting in creating effective visualizations. The product was recommended by my colleagues, which speaks to its credibility and usefulness within professional networks. If I ever needed to make many visualizations, I would consider purchasing it again, as it made the creation process quite straightforward and efficient.
What do you dislike about the product?
I found the initial setup of Lucid Visual Collaboration Suite to be medium-hard. Specifically, I faced challenges deciding which package to select and understanding how to integrate it with Google Docs. I had to rely on Googling and advice from colleagues to resolve these issues. This suggests a need for clearer guidance or support during the setup process, particularly regarding package selection and integrations.
What problems is the product solving and how is that benefiting you?
I find the Lucid Visual Collaboration Suite makes it easy to create process visualizations, like decision trees, which help inform different teams on what to expect.