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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,517 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Mrudul P.

Easy to Use and Helpful for Team Projects

  • August 03, 2025
  • Review provided by G2

What do you like best about the product?
I like that the software is very easy to use, even for someone like me who isn’t very expert with technology. It helps me make charts and diagrams quickly, which is useful for work and group projects. I use it often during meetings to explain ideas better with my team. The real-time collaboration feature is the best, because several people can work together on the same file without confusion. It saves a lot of time compared to sharing files back and forth by email.
What do you dislike about the product?
Sometimes the app can feel slow or laggy if my internet isn’t very good, which can be frustrating when trying to work fast. Also, there are many features, which took me some time to learn and get comfortable with, especially at the start. Another thing is that some really useful advanced features need a paid subscription, so not everything is available for free users.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is helping me in a lot of areas where working with others or sharing ideas online was difficult before. One big problem it solves for me is confusion in team projects—earlier, we used to struggle with sharing diagrams and understanding each other’s ideas, but now we can all see and edit the same chart together live, which makes things clear for everyone. Another problem was keeping track of everyone’s suggestions or changes when working by email, but with Lucid, everything is visible in one place, which saves time and avoids mistakes.

It also helps when I want to quickly explain a plan or process during meetings, as I can just make a flowchart or diagram on the spot. Before, I used to find making diagrams slow and difficult, but Lucid makes it much faster and easier for me. Overall, it benefits me by making team collaboration smoother, reducing confusion, and saving my time when I need to organize or present information visually.


    Aditya T.

Lucid Visual Collaboration Suite Likes and dislikes

  • August 01, 2025
  • Review provided by G2

What do you like best about the product?
It save time. You can drop in sticky notes, connect ideas with arrows. You can work with your team in real time from everywhere because it's online. It takes all best parts of brainstomming in a room and puts them in a tool that actually works for remote and hybrid teams.I
What do you dislike about the product?
It can lag a bit when the document size is big or when too many people are editing at once. Some fetaurs are locked behind higher-tier plan.
What problems is the product solving and how is that benefiting you?
It removes the confusion and it give a platform where everyone can share ideas, workflows and plan. It helps me and my teamwork togehter, faster and stay aligned on task.


    Information Technology and Services

Lucid Visual New User

  • July 21, 2025
  • Review provided by G2

What do you like best about the product?
My company has recently moved to Lucid from another white boarding tool. The migration of boards from our previous tool to the new one has been seamless. The user experience is relatively intuitive. Other users talk about a steep learning curve with Lucid but I haven't found that to be the case.
What do you dislike about the product?
Coming from a design background I do think Lucid is more limited in shapes, fonts and other design features versus some of it's competitors.
What problems is the product solving and how is that benefiting you?
I primarily use Lucidspark. My main reason for using any of these types tools for white boarding remote workshops. It allows me to run workshops across locations and get equal participation from the attendees.


    Commercial Real Estate

Lucid Visual Collaboration has supercharged my business

  • July 16, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use and integration is phenomenal, it has proven to be an invaluable tool for me as an executive to illustrate complex business processes and systems to my team
What do you dislike about the product?
Nothing at this time, I have not encountered any substantial road blocks or issues with the software thus far.
What problems is the product solving and how is that benefiting you?
Most people are visual learners and Lucid makes it very easy to communicate concepts visually


    Consulting

I have used Lucid Chart to create many and massive org charts.

  • July 15, 2025
  • Review provided by G2

What do you like best about the product?
It is very easy to use and allows for collaboration.
What do you dislike about the product?
I have noticed it is sometimes slow to load.
What problems is the product solving and how is that benefiting you?
I needed to create over 67 org charts, that would be client ready. Lucid Chart made that very easy to do.


    Mofidul H.

One stop solution for professionals to fulfil diagram and charts requirements.

  • July 15, 2025
  • Review provided by G2

What do you like best about the product?
1. It is very versatile tool for diagrams, workflows and charts.
2. Lot of features and customization options available.
3. Easy to use without much training or handholding.
4. Diagram as code and ability to integrate with other apps are really helpful features.
What do you dislike about the product?
1. The UI can be improved and the features can be segregated better to avoid a clutter view.
What problems is the product solving and how is that benefiting you?
1. My role requires me to create flowcharts and user flows very frequently. Lucid Visual Collaboration tool is a wholesome solution with extensive list of features and with integration capabilities which helps in quick wireframing, prototyping, visualizing the user journeys etc.


    Utilities

Lucid Review

  • July 11, 2025
  • Review provided by G2

What do you like best about the product?
I like the ease of use of the Lucid platform.
What do you dislike about the product?
No real dislikes. I haven't used the product for more than making flowcharts and it worked great for that purpose.
What problems is the product solving and how is that benefiting you?
It solves the problem of us needing a customized visualization of workflow to provide to clients and internal staff.


    Mayur G.

Great for Visualizing Complex Workflows

  • July 09, 2025
  • Review provided by G2

What do you like best about the product?
Integrates well with tools like Google Workspace. Lucid makes team collaboration and process mapping fast and intuitive
What do you dislike about the product?
Templates and drag-and-drop features save time
What problems is the product solving and how is that benefiting you?
Lucid helps visualize complex workflows and technical systems, making it easier to align cross-functional teams


    Mechanical or Industrial Engineering

Powerful collaboration tool

  • July 09, 2025
  • Review provided by G2

What do you like best about the product?
I utilize Lucid Visual Collaboration Suite on my daily activities. Mainly for project management and team touchpoints (timeline, value stream mapping, organization chart, brainstorming activities, etc.). It's a flexible environment, that gives you a several amount of options and layouts (templates are very helpful). The customer support and learning center is always there to help you in your journey. I always use it when I have to define and implement new project activities or new organizations. I really appreciate it for the unmistakable style that allows you to have well organized projects.
Also, the possibility to integrate it with Smartsheet and Excel is a really helpful feature in my daily activities.
I really appreciate also the possibility to export my jobs into PNG or PDF so I can use those in my presentations.
What do you dislike about the product?
Sometimes it is not intuitive and it has few automation possibilities compared to other tools. This of course have an impact on the manual input required.
Also you might face some syncing lag when multiple users are working in the same file.
What problems is the product solving and how is that benefiting you?
It helps me on starting the implementation of new projects, where I have to set up the project team (org chart), define the processes (diagramming) and timeline utilizing also whiteboards for brainstorming activities with the team. With the templates I really reduced the time spent to to the kick off of the activities.


    Public Safety

Great for Diagrams

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
I like that you can create detailed diagrams and that it's easy to connect icons to each other.
What do you dislike about the product?
Sometimes I have trouble connecting icons and getting the lines to go in a visually appealing place or orientation.
What problems is the product solving and how is that benefiting you?
It helps me create visually appealing diagrams. I also like that it automatically creates a new page as needed.