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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,517 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Marketing and Advertising

Sometimes Visuals Are Better For Understanding.

  • August 11, 2025
  • Review provided by G2

What do you like best about the product?
Its easy UI to make a DAG or any pipeline graphs easily. Alternatively, if you're going into a project that's been underway, it's easy to pick up or to modify and get a better understanding. As a visual learner, it helps to see what's where and what's doing what.

Formatting shapes and adjust minor details is A LOT easier than any microsoft or google apps. I really appreciate some hotkeys being transferred over from microsoft, such as make font bigger or smaller. It's very transferrable coming from a legacy system.
What do you dislike about the product?
Not a dislike but I find myself using the shapes tab quite often and I forget I can change the colours from the ribbons. I dislike having to input a "shape in use" and having to change the colours through the ribbon.
What problems is the product solving and how is that benefiting you?
Solving the how complex data pipelines are made and are in use. It's far easier and more powerful to show rather than explain in words.


    Noah H.

Easy and Intuitive Diagramming for Everyone

  • August 11, 2025
  • Review provided by G2

What do you like best about the product?
I love how easy it is to get started with Lucid Charts. The user interface is very intuitive, and I was able to create professional-looking flowcharts and diagrams without much of a learning curve. The drag-and-drop functionality and wide variety of templates make it simple to visualize complex processes and ideas. I also really appreciate the real-time collaboration features, which allow me to work on diagrams with my colleagues simultaneously.
What do you dislike about the product?
Sometimes, I find that the free version is a bit too limited, which makes it hard to fully explore all the features. While the templates are great, it can be a little difficult to customize them extensively without some extra effort. Also, for very large or complex diagrams, the software can occasionally lag, which can be a bit frustrating.
What problems is the product solving and how is that benefiting you?
This benefits me by:

Improving Communication and Alignment: Instead of lengthy email chains or confusing meetings, I can create a diagram that clearly shows a process or a system. This helps me and my colleagues get on the same page quickly and reduces misunderstandings.


Streamlining Workflows: By visualizing our team's processes, we can easily identify bottlenecks and areas for improvement. This makes our work more efficient and helps us complete projects faster.

Enhancing Collaboration: The real-time collaboration features make it feel like we're all in the same room, even when we're working remotely. We can brainstorm on a shared canvas, add comments, and make changes together, which is much more effective than trying to describe things over a video call.


    Martin G.

...wish I came across that tool a long time ago!

  • August 11, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is so easy to use and is such a collaboration enabler, even for someone like me, who is not the most technical guy around! I absolutely love the clean desktop interface, which makes my life easier when creating diagrams in a super efficient way. I am also impressed by the large amount of available Templates.
What do you dislike about the product?
The experience that I've had when trying to use this suite on mobile device could have bene much better (could be because of a "web-first design" approach somehow)
What problems is the product solving and how is that benefiting you?
“Lucid Visual Collaboration Suite helps our Professional Services Team to turn complex ideas into clear, shared visuals in real time. It also helps a lot to eliminate miscommunication, whilst keeping projects and ideas aligned—especially when working with individuals across various countries!”


    Chen C.

A versatile and intuitive platform for seamless team collaboration.

  • August 11, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite makes it incredibly easy to visualize complex workflows and align cross-functional teams. The drag-and-drop interface, wide array of templates, and real-time collaboration features enable our team to brainstorm, plan, and execute projects effectively—even when working remotely. The ability to integrate with tools like Slack, Jira, and Google Workspace streamlines our workflow and reduces time lost switching between apps. It’s especially powerful for product planning, architecture diagrams, and stakeholder presentations.
What do you dislike about the product?
While the platform is generally intuitive, it can sometimes feel a bit sluggish when working on large, multi-page diagrams. Additionally, the pricing model may not be ideal for smaller teams or organizations looking for advanced features without a full enterprise plan. It would also be helpful to have better offline access or sync capabilities for situations with limited internet connectivity.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helps us overcome communication gaps between technical and non-technical teams by providing a shared visual space for brainstorming, architecture diagramming, and collaborative planning. It’s especially helpful during sprint planning, systems design reviews, and incident response retrospectives. By enabling asynchronous collaboration through editable diagrams and whiteboards, we’ve significantly reduced meeting times and improved alignment across remote team members. The clarity and speed with which ideas can be illustrated has boosted both decision-making efficiency and cross-functional understanding.


    Pavan K.

Lucid for business use

  • August 04, 2025
  • Review provided by G2

What do you like best about the product?
It integrates a digital whiteboard, Lucidspark, for initial brainstorming with a diagramming tool, Lucidchart, for creating structured flowcharts and process maps. This allows teams to move concepts from a freeform environment to an organized format while collaborating in real-time.

Next, its code to diagram tool using AI is a time saver.
What do you dislike about the product?
Would have liked cross-linking with google docs where the updates on Lucid reflects on google docs.
What problems is the product solving and how is that benefiting you?
Wireframing, sequence digram, and customer journey have been a time saver.


    Biotechnology

Using Lucidchart for team meeting

  • August 04, 2025
  • Review provided by G2

What do you like best about the product?
The outline is very clear, easy to visualize the different among the groups. Able to deliver the message to the audience. The diagrams can be move around.
What do you dislike about the product?
Sometime it is hard to find the diagram, it is overlapping, and move around among the page is little bit hard too.
What problems is the product solving and how is that benefiting you?
It provide a platform for visual the minds, brainstorm the ideas among the team. The product given the outline of the team members ideas and the summary of the thoughts.


    Hrishekesh Jagannathan N.

Couldn't be better

  • August 01, 2025
  • Review provided by G2

What do you like best about the product?
It is very convenient to use, has everything I expected
What do you dislike about the product?
Can't think of anything, has pretty much everything I expect
What problems is the product solving and how is that benefiting you?
It helps me make quick flow charts a lot easier


    Consumer Electronics

Easy to Collaborate

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
Quick collaboration, good templates to use
What do you dislike about the product?
Expensive compared to alternatives. No other problems
What problems is the product solving and how is that benefiting you?
Preparing charts and diagrams


    Duncan S.

The best way to start, is to plan in LucidChart

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
Showing clients the basic or complex layout of a proposed system/strategy is best done with Lucid Chart. Better than a doc or a spreadsheet in almost every way.
What do you dislike about the product?
Sometimes using CTRL+Enter vs Shift+Enter to go down a line can be a bit of a frustration.
What problems is the product solving and how is that benefiting you?
If I am ever designing a system, and it is too much to just keep in memory or I need to evaluate my structure, I immediately go to Lucid Chart in the Lucid Visual Collaboration suite and draw it out.


    Civil Engineering

Lucidchart Recommendation

  • July 16, 2025
  • Review provided by G2

What do you like best about the product?
I love using Lucidchart. It has an intuitive user interface, is easy to use, supports real-time collaboration, and offers smart, flexible features that make it a powerful tool.
What do you dislike about the product?
So far, I haven’t come across anything I don’t like about it.
What problems is the product solving and how is that benefiting you?
Brainstorming, flowcharts, org charts