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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,517 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Monty J.

Great Tool, easy to use, very expressive

  • June 17, 2025
  • Review provided by G2

What do you like best about the product?
Lots of good icons, very good library including of Azure, google and AWS. Smooth using of different icons, very expressive, and easy to use. It doesn't take much to get started. Easy to collaborate with my team members. Its easy to implement the DFD, high level diagram and flow
What do you dislike about the product?
So far, I have not found any, may be add more template for cloud engineering
What problems is the product solving and how is that benefiting you?
To represent E2E flow, collaborate with co-workers, share DFDs, high level diagram and Data Flow across different services helps to articulate your thoughts well.


    Medical Devices

Versatile tool replaces the need for multiple applications

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
Instead of paying for several tools like Visio and Miro, Lucid allows me to create and modify flow diagrams that were created by those other tools.
What do you dislike about the product?
There was a little adjustment period getting use to the tool.
What problems is the product solving and how is that benefiting you?
Allows me to use one software for all my diagraming and wire framing needs.


    Real Estate

Lucid is an outstanding all in one information visualizing software.

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
What I like the most about Lucid is the sheer amount of options, customizability, and accessibility for users of all types. While I create diagrams with certain structures and color schemes, I am not limited to a miniscule scope and can have a completely different style if I choose to do so.
What do you dislike about the product?
I don't like how some of the quick drag and editing options are impossible to avoid. For example if I want to drag two items to be the exact same pixel distance between another so that they mirror each side, depending on if I have other objects on one side the drag and align click to snap feature harms my process more than helps.
What problems is the product solving and how is that benefiting you?
It's become a very helpful place to explain and create informative visuals that effectively explain our company processes through all stages of development.


    Investment Banking

Still learning but seems powerful

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
It has made it easier to visualize the workflow we are building out, which is pretty complex.
What do you dislike about the product?
It takes some time to learn all the features and how to use them.
What problems is the product solving and how is that benefiting you?
We have a very complex process we are building with a lot of tools being put together. We are using this to visualize it and make it easier to figure out how we will build this.


    King Matthew O.

A must have tool for Software Engineers

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
One of the first step of moving forward from Proof of Concept into Production of a product is creating a scalable architecture and design. Lucid has been my go-to tool for creating implementation design and it is our main way of collaboration with the team and we use this weekly at minimum. It is easy to do revisions, sharing with stakeholders and can be transferred easy to slide deck.
What do you dislike about the product?
Using Lucid without experience is intuitive compared to different visual tool. However, Lucid needs to improve the ergonomics of usage for more advantage features.
What problems is the product solving and how is that benefiting you?
The ease of use for collaboration for software design, sharing and making me more productive in my role.


    Aakash N.

Great options for organization charts

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
I enjoy the integrability of the app to Microsoft Office worksheets, and its many Org Chart customization features.
What do you dislike about the product?
It has taken me time to get advanced access to beta features, and I am looking for a better way to customize the layouts of shapes within a linked org chart.
What problems is the product solving and how is that benefiting you?
It is bringing automation into my work in ways that Visio couldn't, making my job easier.


    Gambling & Casinos

Easy to get up and running

  • June 09, 2025
  • Review provided by G2

What do you like best about the product?
Ready-to-use templates and icons: These make it incredibly easy to jump into diagramming, brainstorming, or mapping out workflows without starting from scratch.
Real-time collaboration: Multiple users can work on the same document simultaneously, making it ideal for remote teams.
Cross-platform integration: Lucid integrates well with tools like Google Workspace, Microsoft 365, Slack, and Atlassian, streamlining workflows.
Versatility: Whether you're creating flowcharts, mind maps, org charts, or wireframes, Lucid adapts to a wide range of use cases.
Clean, modern UI: The interface is user-friendly and doesn’t overwhelm new users.
What do you dislike about the product?
Pricing: Some users feel that the cost can be high, especially for smaller teams or individual users who need premium features.
Performance with large diagrams: Complex or large-scale diagrams can sometimes cause lag or slow performance.
Limited offline functionality: Lucid is primarily cloud-based, so working offline is not as seamless.
Learning curve for advanced features: While basic use is easy, mastering more advanced tools and integrations can take time.
What problems is the product solving and how is that benefiting you?
Centralized Knowledge Sharing: Lucid makes it easy to visually document processes, systems, and ideas in a way that’s accessible to everyone. This reduces silos and ensures that team members can quickly get up to speed.

Efficient Review Cycles: During reviews, Lucid allows for real-time commenting, version tracking, and visual clarity. This streamlines feedback loops and helps teams align faster.

Dynamic Whiteboarding: Whether you're brainstorming, mapping out user journeys, or planning sprints, Lucid’s whiteboarding tools provide a flexible canvas for creative collaboration.

Cross-functional Collaboration: It bridges communication gaps between technical and non-technical teams by offering a shared visual language.

Remote Team Enablement: With real-time collaboration and cloud access, Lucid supports distributed teams working across time zones.


    Zack T.

Lucid- First time user, long term resident

  • June 06, 2025
  • Review provided by G2

What do you like best about the product?
I love being able to add shapes and arrows when utilizing project creation.
What do you dislike about the product?
adding my personal pictures to projects was a bit difficult, as sometimes I could not get it to the size I wanted, or could not erase some of the pic, as I would only want a certain part of the pic. Not a huge deal, but maybe we can have a way to edit and cut images a specific way from the Lucid program.
What problems is the product solving and how is that benefiting you?
We are able to better visualize the scope of work that is needed. This allows all departments to clearly see what work and materials are needed to ensure successful completion.


    Andrew O.

First Impressions

  • June 05, 2025
  • Review provided by G2

What do you like best about the product?
Quick and easy to get started with. Transition to using Visio was seamless. Easy to work with.
What do you dislike about the product?
Getting to know the navigation and scrolling too a little bit of time.
What problems is the product solving and how is that benefiting you?
Didn't have to wait for IT to set me up with Visio.


    Orly M.

Lucid visual collaboration is based on curiosity.

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite est définitivement en avance sur son temps. Je suis novice et je voulais juste voir ce qu'il peut offrir. C'est un produit incroyable pour les individus avec un esprit curieux. Toujours en train de comprendre les modèles et la recherche.
What do you dislike about the product?
Lucid Visuals Collaboration Suite offer templates and ideas. There are still many steps to fully understand the product. Will definitely need time and patience to understand all the capabilities.
What problems is the product solving and how is that benefiting you?
With certain personality types in my office, they are visual learners, so this product helps them understand in a much simpler and quicker way.