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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,517 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Architecture & Planning

Easy, helpful, good looking and fun

  • July 07, 2025
  • Review provided by G2

What do you like best about the product?
It’s easy to use. Diagrams are good looking and clear. Many components to choose from. Great for making system diagrams.
What do you dislike about the product?
The price per user and month is too much and prevented its adoption at our company.
What problems is the product solving and how is that benefiting you?
Allows to create architectural diagrams using components tailored for the tech used, e.g. AWS.


    Clint D.

LuciD VCS makes process flows a cinch

  • July 07, 2025
  • Review provided by G2

What do you like best about the product?
The visual charts in Lucidcharts makes documenting process flows a cinch. I am able to take existing sample charts or existing charts we have an update them fairly quickly. I appreciate being able to make presentations engaging to watch and frankly enjoyable to implement as well. I'm able to use Lucid sofware weekly, if not daily.
What do you dislike about the product?
It can take a little bit to learn some of the features of Lucid Chart, I feel like there is a learning curve, but the products are fairly intuitive after that.
What problems is the product solving and how is that benefiting you?
Documenting work processes for us and clients and seeing how to improve bottlenecks in their processes.


    Mohammad A.

One stop tool for all the elements required for brainstorming

  • July 07, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Suite is a great tool to visualize your ideas and to take to the next level. The team feature is very useful; you don't need to keep your ideas in multiple forms - One sheet is good enough to cover everything. It's so convenient to use and the implementation is seamless.
What do you dislike about the product?
Nothing to complain, I am liking it completely.
What problems is the product solving and how is that benefiting you?
As a product owner, most of the time I lost my ideas in different data forms considering it as unsaved text documents or some pictures. Lucid Visual Suite helps a lot in collecting everything under umbrella and is solving a major problem. Even to brainstorm, a single tab works as a canvas to draw what is going on in an individual's mind.


    Vasudeva R.

Great collaboration tool I have ever worked with!!

  • July 07, 2025
  • Review provided by G2

What do you like best about the product?
I have recently migrated from one of the collaboration tool to Lucid, and I really liked the tool because of the ease of use. It is saving lot of my time with the pre designed templates. I can easily design my workshops and run sessions without wasting much time.
What do you dislike about the product?
Azure integration seems to be not working fine, as few of my team members who are using also complained about the same.
What problems is the product solving and how is that benefiting you?
It has helped me in creating templates from scratch, it is so flexible and I can customise the template according to my need. My team is able to understand the problem statement easily with the work flow diagrams which I draw over in Lucid.


    Andrei N.

Interactive, intuitive

  • July 07, 2025
  • Review provided by G2

What do you like best about the product?
Very happy to contribute with my co-workers and customers in creating amazing diagrams from various well designed templates using just a link.
What do you dislike about the product?
I don't see any disadvantages with this.
What problems is the product solving and how is that benefiting you?
Creating as is and to be maps for automation flows


    Information Technology and Services

Intuitive and versatile

  • June 20, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Chart is very easy to use and offers great user experience. Even without previous experience with making flowchart I have found the tool very intuitive. The number of supported charts types, templates, icons as well as the handy AI support make Lucid Chart a fully comprehensive tool for all use-cases.
What do you dislike about the product?
The AI feature can be a springboard for quick prototyping, however it has a few rough edges. For example, I couldn't update the colour palette of my chart through AI prompt.
What problems is the product solving and how is that benefiting you?
Lucid Chart helps me with the iterative process of designing software architecture. Quick prototyping and ease of adjustment makes my work faster


    Ronald G.

Excellent tool that supports a wide range of diagrams

  • June 17, 2025
  • Review provided by G2

What do you like best about the product?
I use Lucidchart primarily for data modeling, and it has been incredibly helpful in creating clear and organized data model diagrams. I really appreciate how intuitive the platform is — the drag-and-drop interface makes it easy to get started. I also like the flexibility in choosing different visual elements, which helps make my diagrams more readable and professional. Additionally, the ability to collaborate with teammates in real time, share diagrams, and manage teams has greatly enhanced our workflow.
What do you dislike about the product?
I would love to have the ability to define relationships between variables directly within the diagram. I'm not sure if that feature is currently available, but it would be extremely helpful for identifying which keys in the dimension tables are connected to the fact table.
What problems is the product solving and how is that benefiting you?
so far it's been helping me to create easy and fast my data modeling charts and documentation for my data projects aditionally I can collaborate with other teammates that save a lot of time and money!!


    Information Technology and Services

Terrific Collaboration Suite and tool for diagram enterprise architectures

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
The Lucid Visual Collaboration Suite has allowed enterprise and domain architects across our enterprise to easily diagram the landscapes of our ecosystem while allowing the ability to collaborate real-time which has accelerated the review, edit and approval process each time our architecture is updated.
What do you dislike about the product?
I haven't experienced anything negative or missing with the Lucid Visual Collaboration Suite. Although it's not completely intuitive how to access imported (added) shapes/logos used to create 1 diagram when creating a new diagram. I'm sure it's end user error. I would also like to see a feature similar to the Paint feature, which would allow the user to mimic certain style (shape, size, color) from 1 diagram to another which would promote a consistent user experience.
What problems is the product solving and how is that benefiting you?
Lucid's Visual Collaboration Suite represents a 1-stop shop to create, collaborate, store and access diagram artifacts for our enterprise


    Non-Profit Organization Management

Powerful Visual Mind Mapping

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite has been crucial for me to organize my annual communications plan and map out the year ahead. I love how tactile it is--it feels so good to be able to drag things around and easily make adjustments. It's a must for a visual person like myself!
What do you dislike about the product?
The downsides are really just that it is not adopted universally, or even particularly in a widespread way. I wish more colleagues used it.
What problems is the product solving and how is that benefiting you?
I needed a more visual way to organize the dozens of programs that we make available to our membership, and it was living in a spreadsheet. While that spreadsheet was comprehensive, it did not offer the visual organization that Lucid did.


    Human Resources

Easy to use, intuitive tool

  • June 16, 2025
  • Review provided by G2

What do you like best about the product?
Variety of templates, functions and easy collaborations for teams
What do you dislike about the product?
limited support of some picture format files
What problems is the product solving and how is that benefiting you?
Visual representation of processes, teams, structures