Lucid
Lucid SoftwareExternal reviews
8,517 reviews
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Great options for creating visuals and share with a team
What do you like best about the product?
The options to collaborate with a team and the large number of templates and Shapes.
The import options are helpful as well and save time.
It is very easy to create visuals and illustrations any time I have a customer call and find visuals to be a better way to send a message and make a point.
The integration with Gmail is also great and useful instead of exporting every time.
The import options are helpful as well and save time.
It is very easy to create visuals and illustrations any time I have a customer call and find visuals to be a better way to send a message and make a point.
The integration with Gmail is also great and useful instead of exporting every time.
What do you dislike about the product?
The import options are very helpful, but sometime I want to create many items of the same shape and just paste the names and the only option is for sticky notes.
Additionally, the templates sometimes are very specific, but I need to make to many changes to use them the way I want
Additionally, the templates sometimes are very specific, but I need to make to many changes to use them the way I want
What problems is the product solving and how is that benefiting you?
Creating visuals for documentations and customers, as it helps get customers on the same page and show value and process much faster, as well when describing architecture in documentation
Powerful
What do you like best about the product?
That you have a knowledge base and are fairly intuitive tools.
What do you dislike about the product?
It takes a hot minute to go from products like Miro and Canva to orient yourself.
What problems is the product solving and how is that benefiting you?
It's a tool the company uses and I was using an alternitive solution but on a free version. I now have a paid Lucid accounts to moving towards all the powerful deatures available to me.
Architect designs as scale
What do you like best about the product?
Team colaboration, easy to reproduce and duplicate components
What do you dislike about the product?
The UI still look a bit older, but overall, the functionality is very good.
What problems is the product solving and how is that benefiting you?
It helps us build all the architect designs for our projects, also give us clarity if terms of adopted privacy and security rules
Great collaboration tool
What do you like best about the product?
There are so many different templates, it's live editing which works great for teams (we can work from different places and still work real-time together). We use it at least a couple times a week, if not every day. Pretty easy to figure out if no one teaches you how to use it.
What do you dislike about the product?
Sometimes it's hard to remember which page (chart vs spark) has which features, so I'll spend time looking for the wrong thing on the wrong page.
What problems is the product solving and how is that benefiting you?
Helps us organize our thoughts and research into one document, which then leads us further along our process of either creating our plan, building assets we need, etc. It's the first step in the process, so using Lucid to accomplish that first step is helpful.
Use Lucid for setting up high level architecture diagrams to support a client.
What do you like best about the product?
Pretty easy to set up process flows and have my team make edits simultaneously to the same breakout board while in brain-storming sessions.
What do you dislike about the product?
At first the breakout boards section is confusing to me on how to navigate to different ones from the home screen. Also, we accidentally set up two workspaces, and I wanted to copy a breakout board from one workspace into the other, but there was not a simple way to do that. Instead I had to copy everything, then paste into a new board in the desired workspace. That worked out just fine, but would've been cool to import a given breakout board from one workspace to another.
What problems is the product solving and how is that benefiting you?
Illustrate high-level architecture for a client's DevOps team. The ability to create easy-to-read diagrams with appropriate colors and connecting dependencies, and to be able to export into a pdf and share with the client led us to utilize Lucid.
Lucid is an engaging tool that promotes creativity and organization.
What do you like best about the product?
It allows me to get all my thoughts in one spot.
What do you dislike about the product?
It can be difficult to find something specific I wrote down when there is so much.
What problems is the product solving and how is that benefiting you?
It is solving the need for our team to be able to collaborate in one space and have all of our thoughts in one known space. Lucid does just that.
Lucid Visual Collaboration Suite is perfect for team collaboration.
What do you like best about the product?
I really like how it is possible to collaborate in real time for working through different projects. We've done fishbone diagrams and deadline timelines and it has been extremely easy to use as well as there being no lag between putting in elements or writing in certain things.
What do you dislike about the product?
I think that sometimes certain functions are not intuitive, such as the random double clicking being a sticky note, or lines connecting to each other randomly and being unable to really manipulate them to be where you want them to be (or it automatically drags textboxes with it, or makes all other lines diagonal instead of horizontal when trying to extend one line).
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is helping solve our problems in having good diagrams of things (when we are root causing, figuring out our timelines for meeting deadlines, organization charts, etc). It is difficult usually to communicate these things either verbally or with other softwares, but Lucid is really good at providing the templates and diagrams for ease of communication visually and succinctly.
A great alternative to Visio but it isn't a total replacement for it.
What do you like best about the product?
Having a role in Continuous Improvement I found that the templates to support our VSM and CI diagramming efforts very valuable and far better than those in MS Visio. I also found that we can import our existing Visio diagrams and make them better with Lucid. The collaboration is also easier and nicer than that of Visio and it helps me as I train others on the value of CI mapping efforts.
What do you dislike about the product?
We found that Lucid does not adequately support our previous use of Visio in the generation of floor plans, scaled engineering documents, technical documents with complex embedded calculations and drawings.
What problems is the product solving and how is that benefiting you?
IT has decided to abandon Visio and this was their solution to replace it. We had no choice but are learning to use Lucid better as we gain experience with it.
I find the Lucid Visual Collaboration Suite to be a user-friendly and versatile platform.
What do you like best about the product?
What I like best about the Lucid Visual Collaboration Suite is its real-time collaboration and intuitive interface, which make it easy for cross-functional teams to map processes and identify control gaps.
What do you dislike about the product?
What I dislike about the Lucid Visual Collaboration Suite is the occasional complexity in customizing templates or diagrams
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helps solve the problem of unclear processes and disconnected teams which allows me to quickly map workflows, analyze risks, and collaborate in real time. It saves time, improves audit clarity.
Helps in generating user journeys and flow diagrams
What do you like best about the product?
great templates for user journeys and flow diagrams
What do you dislike about the product?
Lucid should have a free-tier board as well not just for viewing but also for limited drawing and editing
What problems is the product solving and how is that benefiting you?
Problems it solves:
- Hassle in creating customer journeys - easily create customer journeys
- Building flows from scratch - templates guide even new users to make meaningful diagrams
- Hassle in creating customer journeys - easily create customer journeys
- Building flows from scratch - templates guide even new users to make meaningful diagrams
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