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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,749 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Hospital & Health Care

Easy to use great tool for chart flows

  • October 27, 2024
  • Review provided by G2

What do you like best about the product?
The tool is easy to use, very easy to learn on your own.
Many design and edit options.
What do you dislike about the product?
There is nothing in particular that I dislike
What problems is the product solving and how is that benefiting you?
An easy platform to both work and share internally, and also externally


    Alessandro C.

Flexible, complete, and well integrated diagramming app

  • October 24, 2024
  • Review provided by G2

What do you like best about the product?
We find that Lucid excels in the ease of use, all the elements are intuitive to configure.
Secondly, we like the integration with other platform, currently, for us, Confluence and Slack.
What do you dislike about the product?
There are very few downsides. Documents shared by others can't be organized in folders (but the workaround would be to create a Team, in most cases). When a document is already opened, you need a roundabout way to find its location.
What problems is the product solving and how is that benefiting you?
Lucid provides an easy-to-use tool for documenting technical flows, business processes, and more; we can easily share these with colleagues, and the collaboration is easy too.
It became so common, that we use it also for simple diagrams, rather than drawing them using other tools that maybe were not designed for it.


    Retail

Easy to draw and visualize.

  • October 22, 2024
  • Review provided by G2

What do you like best about the product?
There is nothing fancy to get confused..
What do you dislike about the product?
Few many popups after opening at times makes it difficult.
What problems is the product solving and how is that benefiting you?
Design & Implementaion.


    Pravin B.

Great tool for all your diagram needs

  • October 21, 2024
  • Review provided by G2

What do you like best about the product?
It is easy to use. All the latest shapes and arrows available. Most important all cloud logos available.
What do you dislike about the product?
I can not move the diagram. I need to right click and hold to move the bigger diagram. If you can provide other easy option, it would be great.
While we right click and hold button, sometimes it distorts the diagram content.
What problems is the product solving and how is that benefiting you?
It helps to convert your thought process in to diagram easlily. I created multiple architecture diagrams and charts. It is very easy.


    Computer Software

Great Jira Integration

  • October 21, 2024
  • Review provided by G2

What do you like best about the product?
Fairly easy to get started and collaborate with others to plan out larger software features that syncs directly back to Jira.
What do you dislike about the product?
The sharing only works if everyone has expensive licenses. It would be nice if they could collaborate on my boards by virtue of me having a licence.
What problems is the product solving and how is that benefiting you?
Visually planning out larger software features by visualising how the components link and block each other.


    Information Technology and Services

Helpful to document process quickly during workshops

  • October 21, 2024
  • Review provided by G2

What do you like best about the product?
Online system which can easily be shared
What do you dislike about the product?
I feel it is not easy to adjust the formatting on the charts
What problems is the product solving and how is that benefiting you?
Mapping business processes


    Banking

After 20 years of impared visio-n

  • October 21, 2024
  • Review provided by G2

What do you like best about the product?
I have been using this for 2 weeks. Coming from Viso, Yed, and other mindmapping, and with very large groups of ppl, this look like a keeper. It is extended all the time. The way it integrates into other things, and how easy it is to collaborate, is perfect.
What do you dislike about the product?
I am still discovering really. Eventually I may find something I don't like, but so far it is quite adept with my needs.
What problems is the product solving and how is that benefiting you?
The fact of having a single copy of the doc, and live update on the fly. It is perfect for working on teams and share info, instead of sending pdf exported stuff.


    Computer Software

Paired on a design doc for how to implement a datapipeline

  • October 21, 2024
  • Review provided by G2

What do you like best about the product?
How easy it was to share ideas and communicate changes. It also made it easy to see why or how our pipeline was changing
What do you dislike about the product?
We wanted to have sub flow within the DAG we were creating - wasnt as straight forward to create a boxed subsection as it seemed
What problems is the product solving and how is that benefiting you?
It is helping us solve how to design and architect different parts of our data pipeline


    Ward D.

Handy for planning, mochups and ideas. Works like a drawing board for me

  • October 21, 2024
  • Review provided by G2

What do you like best about the product?
One of the most appreciated aspects of the Lucid Visual Collaboration Suite is its ease of use. It offers intuitive drag-and-drop functionality that allows users to quickly create flowcharts, diagrams, and wireframes. The shared infinite canvas is particularly useful for teams working remotely, making real-time collaboration smooth and efficient. The platform also integrates well with other tools, streamlining workflows and ensuring seamless teamwork
What do you dislike about the product?
One common drawback mentioned by users is the limited customization options available in the basic version of Lucid. Some advanced features or integrations are locked behind higher-tier subscriptions, which might make it costly for smaller teams or individual users. Additionally, occasional performance issues may arise when working with large and complex diagrams
What problems is the product solving and how is that benefiting you?
Helps me solve collecting and presenting large projects. I can easily past screenshots


    Facilities Services

Excellent for building flows

  • October 21, 2024
  • Review provided by G2

What do you like best about the product?
Easy to build conversational flows. Searchable icons. Scalable flow diagrams.
What do you dislike about the product?
Sometimes, it is hard to re-center images as it is hard to find the flow you want to work on in a large flow diagram. A search option or a small map of the chart might help.
What problems is the product solving and how is that benefiting you?
Lucid allows collaboratively working on building, maintaining and updating conversational flow for our chatbots. There are more than 10 developers each working independently and updating the flow diagram simultaneously according to the changes. Another benefit of Lucid chart is that it is scalable because the conversational flow can get really huge.