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Reviews from AWS Marketplace

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External reviews

14 reviews
from G2

External reviews are not included in the AWS star rating for the product.

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    Fazal A.

Fastest and easiest way to list, transact and co-sell on cloud marketplaces.

  • January 24, 2025
  • Review verified by G2

What do you like best about the product?
Fastest and easiest way to list, transact and co-sell on cloud marketplaces.
What do you dislike about the product?
It can still be challening booking renewal private offers with active subscriptions but this is most likely an issue with AWS not Suger.
What problems is the product solving and how is that benefiting you?
Fastest and easiest way to list, transact and co-sell on cloud marketplaces.


    Mark S.

Great for easy automation

  • January 23, 2025
  • Review provided by G2

What do you like best about the product?
Very nice UI and user experience, great powerful tool.
What do you dislike about the product?
There is limited functionality as of now, but this will get better with feature releases
What problems is the product solving and how is that benefiting you?
Certain marketing automation is difficult to achieve with other systems. Sugar solves this very powerful


    Computer Software

Sleek UI

  • January 23, 2025
  • Review provided by G2

What do you like best about the product?
Essy to use.While SugarCRM has evolved over the years, many find the latest UI improvements to be user-friendly and easy to navigate. It can be a relief compared to some of its more cluttered or less intuitive competitors.
What do you dislike about the product?
The pricing is quite high for small businesses. Once you start adding features and integrations, the cost adds up quickly. We felt like we were paying for features we didn't fully use
What problems is the product solving and how is that benefiting you?
Needed a CRM


    YUSUF K.

Cloud marketplace listing and sales process improvement

  • January 22, 2025
  • Review provided by G2

What do you like best about the product?
For a product manager of a company selling through cloud marketplaces, Suger’s feature of aggregating listings across different channels is useful. The pre-built integration with transactional tools make selling even easier.
What do you dislike about the product?
The templates we have to work with are fairly basic, and the overall approach doesn’t allow for emphasizing the specific strengths of what we provide. This has a disadvantage particularly in a market where being unique is important and customers are spoilt for choice.
What problems is the product solving and how is that benefiting you?
Suger is able to address the problem of how to handle listings in a number of different cloud marketplaces. The integration with transactional tools for sales makes our work even easier as they come with pre-built integrations.


    Joanne P.

Best Sales 'Person'

  • January 21, 2025
  • Review provided by G2

What do you like best about the product?
Sales can be very difficult to keep track of and to follow up on. Sugar makes this process easy. All stages are complete, making sales go up because nothing is lost through the cracks.
What do you dislike about the product?
I love it all. I feel Sugar provides everything we need.
What problems is the product solving and how is that benefiting you?
Sugar is helping us improve our loss of sales.


    Kavinkiran K.

The best tool for the Sales team

  • December 02, 2024
  • Review provided by G2

What do you like best about the product?
It is very easy for my team and me to use. The user experience is excellent.
What do you dislike about the product?
The pricing and customer support here are not satisfactory.
What problems is the product solving and how is that benefiting you?
Suger creates a list of all my marketplace in a very supportive manner which is very great and very easy to use.


    Gary M.

Suger made integration of our brand into Hyperscaler Marketplaces simple, understandable, and quick.

  • September 11, 2024
  • Review verified by G2

What do you like best about the product?
We struggled with this process and Suger came to the rescue with expertise, integration and best practices to get us operational
What do you dislike about the product?
There is nothing I disliked about Suger. Bravo!
What problems is the product solving and how is that benefiting you?
The ability to sell, invoice our business services through Hyperscalers to meet client requests and leverage the AWS salese team.


    Jimmy H.

Fast and Efficient Listing on AWS Marketplace

  • August 14, 2024
  • Review verified by G2

What do you like best about the product?
Suger, specifically Gabriel, offered fantastic help and services to getting listed on the AWS Marketplace in efficient time for our firm. The ease of implementation made the process a breeze.
What do you dislike about the product?
So far, we are happy with Suger's services.
What problems is the product solving and how is that benefiting you?
Suger allowed us to integrate and get listed on the AWS Marketplace efficiently with their platform and customer service knowledge base.


    Computer Software

Great Platform for setting up Marketplace Listings

  • August 12, 2024
  • Review verified by G2

What do you like best about the product?
The Suger team has been a great partner in helping us get our marketplace listings up and running much faster than if we were to do it on our own.
What do you dislike about the product?
Nothing specifically. Looking forward to continued features launching in their platform.
What problems is the product solving and how is that benefiting you?
They streamlined our initial technical integration and we now have automated deal registration from our CRM. Throughout this process they were always available on Slack and Zoom as needed. They continue to help us understand how to navigate the complex partner Marketplace GTM requirements.


    Phil S.

Great partner for our cloud journey with AWS

  • August 07, 2024
  • Review verified by G2

What do you like best about the product?
Its been great working with Suger to both manage our AWS listing as well as process private offers. Their portal is easy to use, provides great reporting and integrates naturally with AWS ACE as well as our our own CRM. Their support is timely and they have been a great partner helping us optimize our AWS experience co-selling in the field.
What do you dislike about the product?
It can still be challening booking renewal private offers with active subscriptions but this is most likely an issue with AWS not Suger.
What problems is the product solving and how is that benefiting you?
Suger saves us alot of time by allowing us to more easily book private offers directly from our CRM that in turn maps directly into AWS Marketplace console. We also use Suger platform to push leads out from our SFDC directly into AWS ACE. They add a ton of efficiency to our overall AWS field co-sell engagement.