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Great product, very easy to use. Immediate value.
What do you like best about the product?
Helps me very easily understand how much my customers are using our software. Extremely helpful in rightsizing renewal contracts.
What do you dislike about the product?
Nothing comes to mind. Overall great product.
What problems is the product solving and how is that benefiting you?
Thoughtspot is providing visibility into all of my customers utilization of our software product.
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It is Ok
What do you like best about the product?
I liked when we had the direct support from TS employees.
What do you dislike about the product?
It is not very easy to use and is a mix of coding languages that doesn't have clear guidance on the configuartion. Also, the answers are very much plug and play and if you do not have all the attributes correctly selected in the back end, or want to try different chart options it is not very user friendly. On the demo end we used to be able to get help directly from TS employees but they took that away so now its even more difficult to get answers and solutions. Not to mention the recent update stopped wrapping my text and now it just stops at one line and has "..." and from a reporting standpoint, this is not good. There is not enough "street" knowledge about TS and how to use it.
What problems is the product solving and how is that benefiting you?
Inconsistant rteporting
Sales Engineer
What do you like best about the product?
Ease of use and quick creation of dashboards
What do you dislike about the product?
There seem to be moments where ThoughtSpot is running slowly and my data take time to load.
What problems is the product solving and how is that benefiting you?
This is helping us create dashboards quicker than what was possible with Tableau. This has given my team a lot more time back in the day!
Eases access to data with a modest learning curve
What do you like best about the product?
I like how intuitive simple queries can be to create. Sometimes, it is as straightforward as just typing in the question you want to answer with your data - especially since the AI-Answer functionality has been available.
What do you dislike about the product?
Building your own query with words, for more complicated questions can sometimes over-simplify or pull in the wrong parameters. Results can be accurate for the query that was created, but some institutional knowledge of the datasets is still required to ensure that the correct fields are being used for the specific business question being asked.
What problems is the product solving and how is that benefiting you?
When an ad-hoc request comes in for simple descriptive stats, ThoughtSpot has been a great tool. Most queries are fairly straightforward to create. The visualization tool is accessible and provides a great way to quickly generate digestible representations of the data.
Impressive capabilities, well thought out implementation...
What do you like best about the product?
In my daily use of ThoughtSpot I've found it to be feature rich and capable. I'm still learning the more advanced features, and what I've learned so far has been easy to understand, with good documentation and tutorials. I look forward to digging into the more advanced uses for my day to day tasks.
What do you dislike about the product?
While in general I find there are few downsides, there are some concepts and implementations that do take some time and effort to understand. Having said that, the documentation and examples/tutorials are helpful. The web-based interface can be klunky from time to time, but I believe that is more of the browser and connectivity side of the playing field than ThoughtSpot itself.
What problems is the product solving and how is that benefiting you?
ThoughtSpot is my go-to platform for immediate access to company performance data. While there is a learning curve, it has been easy to get up and running for my day to day data analytics needs for myself and my internal clients, allowing me to turn around reports and requests quickly and efficiently.
Very likeable user interface
What do you like best about the product?
Easy to understand, easy to visually digest
What do you dislike about the product?
data dumps can be at different times compared to report store
What problems is the product solving and how is that benefiting you?
Keeping data in an easy view; ease of access of information
Using ThoughtSpot
What do you like best about the product?
Easy to use existing ThoughtSpot reports as well as creating your own reports.
Natural Language
Natural Language
What do you dislike about the product?
Finding the data/fields for new reports can be challenging.
What problems is the product solving and how is that benefiting you?
Finding both legacy and current data.
Easy to search, takes some time to get used to
What do you like best about the product?
I love the search tab. I've never been able to ask for exactly what I want. Even if it takes some poking around until I find what I'm looking for, at least I have the option to do that. I think the UI is great too.
What do you dislike about the product?
I wish it was easier to change the dates you are looking at. Ideally, being able to zoom in on a line chart or zoom out to get more or less granular would be awesome. I struggle with looking at different timespans. And also sometimes to find what I'm looking for I really have to hunt around different buttons and settings, when I think it could've been more easily found with the search bar if there were more options. Lastly, searching across multiple datasets in search data would be beneficial
What problems is the product solving and how is that benefiting you?
Understanding customer consumption and detailed usage reports to help identify churn risk and expansion opportunities
Customer Success Manager
What do you like best about the product?
Liveboards are easy to make and put together. The visualizations are nice options and creating liveboards feels pretty intuitive.
What do you dislike about the product?
ThoughtSpot is very slow loading which is the biggest callout. The DMV Sloth meme comes to mind. Also when building multiple Answers the data often "breaks" and needs to be reloaded.
What problems is the product solving and how is that benefiting you?
I'm a User working in Customer Success department. I use Thoughspot to analyze and report on my client performance using our SaaS platfrom. I use it to help me prepare for monthly touch bases, Quarterly business reviews and renewal conversations. I use it to help me identify opportunities and successes in our customers using our platform.
Thoughtspot at Les Schwab
What do you like best about the product?
TS is a great, intuative tool to consume data with the end goal of presenting information in an easy to understand format. This tool prioritizes have answers at your fingertips which allows for free form business conversations to pull in data backed proofs. The Data Lake TS can pull from is very impressive, easily able to span across many parts of the business.
What do you dislike about the product?
There is a decent learning curve to understand the capabilities of TS because it is such a unique tool. Not a real issue in the grand scheme of things, but worth noting.
What problems is the product solving and how is that benefiting you?
Thoughspot is ideal for socializing data that is easily understoodm across multiple expertises and business functions to place data as common ground. We use TS to discuss sales data to drill down to target various strategic changes to our business plan.
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