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External reviews

220 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Kevin D.

Solid product, incredible support

  • December 07, 2020
  • Review verified by G2

What do you like best about the product?
This is my first time using an MDM solution and it's been incredibly helpful having a really responsive support contact who has helped me through a number of issues.
What do you dislike about the product?
This is an early stage product and changing rapidly, but there are a few UX quirks eg. not persisisting the properties of devices you want to see in a list view. We also use iOS devices and need a separate solution for them - would be great to get iOS support one day.
What problems is the product solving and how is that benefiting you?
My company is deploying a bunch of tablets into a hospital emergency dept. We can push updates to our app from home, monitor the battery levels and get alerted when devices are going offline so we can get hospital staff to plug them back in.


    Automotive

It is easy to manage and support all MDM feature that I was looking for plus the good CS

  • December 06, 2020
  • Review verified by G2

What do you like best about the product?
Full Management of Android devices and remote control
What do you dislike about the product?
for my use, I see the esper is helpful and do all what I need
What problems is the product solving and how is that benefiting you?
full control on Android devices


    Clément B.

Best free MDM. Better than pricy solutions !

  • November 26, 2020
  • Review verified by G2

What do you like best about the product?
Esper is free to 100 devices so it helps a lot to show how we can gain a lot of time using a MDM without any costs at the beginning.
What do you dislike about the product?
Esper is only available for professionnals. You will need a professional email to register.
I would like to use it for my family but I can't.
What problems is the product solving and how is that benefiting you?
The UI of Esper is Google friendly and very easy to use.
All the functions are well placed in menus and tabs.
We were able to prepare some tablets quickly for a security training using kiosk mode.
Recommendations to others considering the product:
If you didn't choose an MDM solution yet please be sure to take a look on Esper !
It's free with no locked options so you can see if this solution is able to meet your requests.
A lot of paid MDM are waste of time. So don't waste your time.


    Retail

Review

  • November 25, 2020
  • Review verified by G2

What do you like best about the product?
Easy to setup, Permissions for settings, apps, web console UI
What do you dislike about the product?
Policies - i would love to see policies per groups, not devices, policies should apply automaticaly when new device is added to group, policies should be editable and after editing and saving changes new settings should apply automaticaly.

Whitelisting and blacklisting preinstalled apps is very difficult, because i don't know what apps are preinstalled, for example to allow sms app or call app specific to manufacturer. Would be nice to have list of internal apps with app names and package names.
What problems is the product solving and how is that benefiting you?
Unauthorized access - Users customizing devices, locking them, downloading apps etc.


    Mental Health Care

After a long search for an app to lock down our tablets, Esper was a light at the end of the tunnel.

  • November 24, 2020
  • Review verified by G2

What do you like best about the product?
Administrative interface. Ease of provisioning.
What do you dislike about the product?
Making changes to the template requires a factory reset of the device.
What problems is the product solving and how is that benefiting you?
Having a secure device to use for clients and office automation controls.


    Dennis J.

easy to use and very good documentation

  • November 23, 2020
  • Review verified by G2

What do you like best about the product?
I like most the functionality and documentation. it is very easy to use. With a few stuff you need to get the terms right. After all I was just searching for a App that makes a bulletproof kiosk mode. I only found it in a free version in Esper.
The documentation is very good. You can nearly find everything in there. It is written in a user friendly way, so that a lot of questions can be googled.
What do you dislike about the product?
A few terms are not intuitiv for beginners. But after a short time, you know yourself around.
My browser autofill does not detect the server during login as username.
I didn't find the opportunity to update a template, until I found out about the functionality and purpose of Compliance policies. This is one of the cases, where I first had to learn what compliance policies are. After I found out, it is a powerful tool.
What problems is the product solving and how is that benefiting you?
I have the option to scale a certain programmed template to any number of further tablets. The best thing is, that Esper is the only free app I found, where you have a bulletproof kiosk mode. In many other free versions, the user can still access the notification bar and change the wifi setting for example.
Recommendations to others considering the product:
It's free. Try it out yourself. No loose.


    Logistics and Supply Chain

Best kiosk i have seen so far.

  • November 22, 2020
  • Review provided by G2

What do you like best about the product?
Complete lockdown (android 9.0) , even the status bar.
EMM token enrollment isn't the only way to install (i liked the desktop client)
Generous pricing under 100 devices
What do you dislike about the product?
Price above 100 devices.
Missed a file transfer/browser utility.
Missed an error reporting function.
What problems is the product solving and how is that benefiting you?
Locking down android tablets for single app usage.
Recommendations to others considering the product:
In general a great MDM solution, with an excellent kiosk feature.


    Gbenga A.

Easy and Effective

  • November 18, 2020
  • Review verified by G2

What do you like best about the product?
I saw Esper when I was searching for an affordable MDM to use in deploying and managing my departmental Android Tablets.
Esper is one of the easiest MDM I tried and I am very shocked at its effectiveness.
I have less than 100 devices and hence I could use Esper's free license. Who could have thought an MDM so powerful and effective could also be free.
Thank you Esper for your generosity.
I will gladly recommend Esper to any business.
What do you dislike about the product?
Remote Desktop is not currently compatible with Android Tablet.
Also, I could not use Teamviewer because it could not get the right permission and I wish Esper can look into this
What problems is the product solving and how is that benefiting you?
Provisioning and managing Android Tablets
The benefit is that it saves me a lot of time.
I am also able to remotely locate the devices
Recommendations to others considering the product:
It is very competitive and has excellent support.
I will gladly recommend Esper to anyone looking for a good and effective MDM


    Oil & Energy

Mine

  • November 18, 2020
  • Review verified by G2

What do you like best about the product?
Once you figure out how to use it. It is pretty easy to manage your way through it.
What do you dislike about the product?
As a free user it takes a while to get a response on how to fix something if there is an issue.
What problems is the product solving and how is that benefiting you?
It gives the control that I was looking for. The tablets are now used only for what it was intended for.


    Rocky L.

Appreciate Esper's Team

  • October 07, 2020
  • Review provided by G2

What do you like best about the product?
I love these group of people. They truly care for what we need and went above and beyond to make sure we had all the information required to make the right purchasing decision.
What do you dislike about the product?
We have no issue with Esper and will be rooting Esper.
What problems is the product solving and how is that benefiting you?
Esper had solve most of our device's management issue. On providing one whole solution package.
Recommendations to others considering the product:
We will work things out together for more opportunities.