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I don't know how we were able to manage and keep track of our devices before Esper
What do you like best about the product?
Bulk updates to all devices at once with a few clicks
What do you dislike about the product?
Support wasn't the most helpful when I reached out once
What problems is the product solving and how is that benefiting you?
Keeping track of our devices, ensuring they are all running latest version of approved apps, limiting usage, optimizing performance, seamless onboarding and setup of new devices
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Feedback
What do you like best about the product?
Rest everything's great except dislikes however I like how there's many feature's to see the information of the kiosk and how easy it is to use.
i would say it's good but not great but better than compitetors except Teamviewer.
i would say it's good but not great but better than compitetors except Teamviewer.
What do you dislike about the product?
Can't take multiple remote control, remote connection is slow and there's no option to simply lower the quantity of the remote so one can finish the task more quickly & effectively.
What problems is the product solving and how is that benefiting you?
Solving client issues while taking remote control and seeing the issues they face with our applications.
it being very useful.
What do you like best about the product?
since the pandemic the way we do things change, and till that moment I have the necessary to look for a company like you guys, i love the way you allow us to have full control of our devices and modify the factory features that we don't need.
What do you dislike about the product?
technology is not perfect, something we're facing issues with the remote viewer, I know it depends on the internet speed, but I tested with tablets and I tested the internet at more than 50Mbps in each device, so I'm not 100% sure how it works, if you could do something to improvise remote viewer, it will be perfect.
What problems is the product solving and how is that benefiting you?
since the pandemic the way we do things change, and till that moment I have the necessary to look for a company like you guys, i love the way you allow us to have full control of our devices and modify the factory features that we don't need.
New Esper user.
What do you like best about the product?
Ease of use and all that you can do in it.
What do you dislike about the product?
That you have to go back to the Home Screen to get back into the tab you are using.
What problems is the product solving and how is that benefiting you?
Setting up and managing devices. Remote access to the device.
covers expectations
What do you like best about the product?
The platform is friendly, scalable, practical. Allows you to manage android devices without affecting their performance. It is adjustable, it allows to apply to new versions of android
What do you dislike about the product?
It does not have a kiosk mode that allows you to keep an app in the foreground. This function must be enabled in order to give more benefits to the platform and that it allows to adjust by time.
What problems is the product solving and how is that benefiting you?
he Esper team was asked to include a kiosk mode that allows to keep an application in the first plane controlled for a time that can be defined by the end user.
excelente aplicación de monitoreo
What do you like best about the product?
A traves de la aplicacion puedo monitorear, rastrear, manipular remoto los dispositivos a distancia, ejecutar instalar las app que yo quiera, ordenar y organizar el escritorio que quiera que se muestre en el equipo.
What do you dislike about the product?
No tengo nada que decir de lo malo porque de verdad esper tiene muchas bondades por las cuales lo hace ser una herramienta super poderosa, robusta que tenemos que explotar.
What problems is the product solving and how is that benefiting you?
ahorita lo estamos usanso en puros telefnos smartphone, tablets e dispositivos con android como tv box, minix, etc, para poner y ejecutar una app comercial y monitorear que esten ok el discpositivo tanto en conectividad y la app funcionando correctamente.
Overall satisfied with the product with a couple problem areas.
What do you like best about the product?
Managing all devices in one place. Easy to navigate most things.
What do you dislike about the product?
Hard to get devices to register with google play during provisioning. They also talk about working with Samsung devices, but there are no instructions on how to do so.
What problems is the product solving and how is that benefiting you?
Managing all my devices in one place, faster setup, pushing updates remotely to all devices, securing the devices, and helping make the devices professional looking.
Fantastic Management Platform for Android Devices
What do you like best about the product?
Esper caters to Android devices and offers the most flexible solution while controlling assets. In addition to custom APKs and Play Store apps, you can create custom web apps which have been very helpful. Device labeling appears on the screen, which is excellent compared to printed labels for assets. Remote viewing devices through the console makes troubleshooting or assisting users possible without needing a 3rd party subscription. Support for kiosks and those with multiple apps, plus the ability to provide access to select device settings, ensure users have access to everything they need to utilize the device more completely without sacrificing security. Support has been excellent, and Esper takes feedback and acts on it. Bugs are fixed, suggestions are acknowledged, and they make their way into development if they add value.
What do you dislike about the product?
There is no mobile app for management or a mobile version of the management dashboard; you must use the desktop site. Blueprints do not always apply and may require multiple deployments. While you can update some items individually while viewing a device record, several settings can only be toggled in a blueprint that involves editing and applying, which isn't as convenient. For example, I've duplicated a group and blueprint but toggled settings to allow the Notification Bar to allow File Transfers while connected by USB since disabling notifications doesn't allow toggling how the USB connection is utilized. There is no way to view your apps or app deployments. You can redeploy a blueprint or use Pipelines to ensure apps are pushed out, but if you want to see what devices or devices in a group have what apps or a specific app, you must view the device's Apps tab. Some dashboard screens are windowed with their scrollbars like iframes and are awkward.
What problems is the product solving and how is that benefiting you?
Esper's platform makes Android device management more accessible and has worked well for our needs. The functionality is much better than the MDM/EMM solution I was using for Android. Currently using for MDM/EMM/MAM purposes and will look at digital signage capabilities later.
Easy and powerful to manage Android devices
What do you like best about the product?
Several provisioning ways, even with Linux desktops. Dashboard and application deployment work very well.
What do you dislike about the product?
Sometimes documentation or wording is a bit confusing, but once you are used to it, it's a seamless experience.
What problems is the product solving and how is that benefiting you?
Esper helps us to manage event ticket scanners running Android. We can now support end-user efficiently and seamlessly update applications on the devices.
Overall great experience.
What do you like best about the product?
The setup process for devices was very straightforward and self explanatory. I believe anyone that has basic computer knowledge could do it.
What do you dislike about the product?
I've had a couple small hiccups with the system not connecting to devices that are online.
What problems is the product solving and how is that benefiting you?
Managing many android based devices remotly.
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