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External reviews

284 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Hospitality

Sumo makes checking logs so much easier

  • March 18, 2019
  • Review verified by G2

What do you like best about the product?
Logs from many servers are combined into one which would be so difficult to do manually
What do you dislike about the product?
i have used Sumo for the last couple of years and can say that i dont have anything negative to say. We had a few troubles with initial setup getting all of our logs included. since then its been great
What problems is the product solving and how is that benefiting you?
We are able to search logs of all servers to find problems that might be happening and find quicker solutions.


    Insurance

Excellent Product

  • March 18, 2019
  • Review verified by G2

What do you like best about the product?
I love that this product has very powerful features yet it's so easy to use.
What do you dislike about the product?
The cost of the product is relatively expensive compared to similar products on the market.
What problems is the product solving and how is that benefiting you?
We are able to get quick insights into our product performance which we normally would not be able to get as rapidly.
Recommendations to others considering the product:
The best solution on the market


    Hospitality

Powerful Tool

  • March 18, 2019
  • Review verified by G2

What do you like best about the product?
This is one of the best tool for checking logs, generating reports and metrics.
Very handy and provides lots of customizations to exact what we are looking out of the logs.
Using other apps like pager duty for getting sms and call alerts is very useful for timely acting on the prod issues.
What do you dislike about the product?
I am not sure if there any things that can be disliked about Sumologic.
Bt yes, for tailing logs, it should show the history just like in log search.
What problems is the product solving and how is that benefiting you?
Debugging production/ non production issues is very easy.
Generating reports and sharing with other teams is very handy.
Alerting system is one of the best features. Integrating with pager duty has helped in responding to issues on time. (I used pager duty in my previous client)


    Ryan A.

Sumo is a Bacon Saver

  • March 18, 2019
  • Review verified by G2

What do you like best about the product?
Easy to start using and provides extreme benefit even without knowing how to do complex queries/parsing. Support is quick to respond and helpful
What do you dislike about the product?
Saved Items go under the user's account instead of the general company account. It'd be nice to at least choose
What problems is the product solving and how is that benefiting you?
Auditing and Security mostly


    Information Technology and Services

Excellent product. Easy to use and greatly helped us to debug our systems

  • March 18, 2019
  • Review verified by G2

What do you like best about the product?
Sumologic is easy to use. We can create multiple log categories for each of our services. It integrates with AWS cloudwatch well. After sumologic groups our service logs into several meaningful categories, we can easily monitor and debug our system health and performance.
What do you dislike about the product?
It would be more helpful if your website can provide more intuitive videos to explain how to create queries.
What problems is the product solving and how is that benefiting you?
Monitor the health and performance of our web services using logs and dashboards with Sumologic
Recommendations to others considering the product:
Great product, highly recommended.


    Hospital & Health Care

Sumo Logic is a very powerful log storage and analytics platform

  • March 18, 2019
  • Review verified by G2

What do you like best about the product?
The power of the query language, and the speed with which I can execute queries over _huge_ volumes of data. The ability to rapidly build dashboards for monitoring and showing metrics is _really_ snazzy too. It's also become an invaluable tool for troubleshooting bugs and incidents for $DAY_JOB.
What do you dislike about the product?
There are some quirks to the query language, as powerful as it is, that can lead to some awkward code, e.g., not being able to use regex to _replace_ characters in strings. The UI can sometimes be _too_ smart and expose suggestion dropdowns instead of allowing me to simple navigate the query code using the arrow keys.
What problems is the product solving and how is that benefiting you?
Metrics for monitoring. Troubleshooting application bugs and incidents.


    Banking

Helps with troubleshooting

  • March 18, 2019
  • Review provided by G2

What do you like best about the product?
I like how you can save and share your searches.
What do you dislike about the product?
The UI is a bit clunky. It's not easy to find your way around the app.
What problems is the product solving and how is that benefiting you?
We are monitoring any issues with our single sign-on app and seeing where users run into problems. We have been able to identity places in the app that need improvement.


    Security and Investigations

sumologic review

  • March 18, 2019
  • Review verified by G2

What do you like best about the product?
The documentation and features. I was able to find what I needed, either through searching on google, or by figuring it out in the user interface.
What do you dislike about the product?
Would be great if there was first-class puppet support.
What problems is the product solving and how is that benefiting you?
monitoring distributed application health and security.


    Consumer Goods

Good product

  • March 18, 2019
  • Review verified by G2

What do you like best about the product?
Sumologic makes it convenient to search and filter logs from multiple sources. I do not remember a time when the service was down or unavailable.
What do you dislike about the product?
The query language can be a little frustrating at times but it's somewhat understandable that it is designed the way that it is.
What problems is the product solving and how is that benefiting you?
We run several microservices. We definitely need a place to conveniently access all the logs so we aren't jumping from service to service in its physical (or virtual) location.
Recommendations to others considering the product:
If the cost makes sense, it is worth a look


    Consumer Electronics

Invaluable insight into critical systems

  • March 18, 2019
  • Review provided by G2

What do you like best about the product?
Sumo Logic provides a platform for viewing the output of any configured system in your business. Many of these tools exist, but Sumo allows for deep querying and clever visuals of data that I have not yet seen in industry.
What do you dislike about the product?
With the power that comes with Sumo Logic, there is a very steep learning curve to getting into any of the more advanced functionality.
What problems is the product solving and how is that benefiting you?
It allows us to immediately start digging into the source of errors in our system. The benefits have been immense, allowing us to share logs very quickly cross team.