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External reviews

284 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Adam F.

Integration and searching the easy way

  • February 14, 2019
  • Review verified by G2

What do you like best about the product?
Connecting data sources via REST endpoints. The ability to create and endpoint to send data to and have that data searchable within 30 seconds is fantastic
What do you dislike about the product?
the search editor, please allow, us engineers love our text editors / IDE's please allow the ability to integrate 3rd party IDE's as search editors and visualisation platforms.
What problems is the product solving and how is that benefiting you?
with a number of micro-services logging to Sumo we can correlate between them even if we don't have distributed tracing.
Recommendations to others considering the product:
Try it. Remember that it is a large text search engine first


    Retail

Very fast and easy to use

  • February 14, 2019
  • Review verified by G2

What do you like best about the product?
The query syntax is simple, and the search results are appearing really fast, even with terrabytes of logs !
What do you dislike about the product?
The UI to save and update searches could be improved
What problems is the product solving and how is that benefiting you?
All logs in one place, and very easy to query with amazing performance.


    Computer Software

Sumo logic satisfies my needs

  • February 14, 2019
  • Review verified by G2

What do you like best about the product?
The thing I like best about Sumologic is the user-interface. Creating, saving and sharing new queries is very simple.
What do you dislike about the product?
I dislike how slow it takes to populate sumologic with messages. However i'm not sure if it's due to the fact that they're first written to CloudWatch before sumo picks them up. In the past we used Kibana and the logs would appear right away.
What problems is the product solving and how is that benefiting you?
Full system view of all our services log messages with easy filtration


    Broadcast Media

Fast and easy way to access logs

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
The best part is about accessing and filtering logs with quires
What do you dislike about the product?
I do not think, as I remember, Sumo Logic works well with things that don't generate as a 'standard' of log. I wish there could be more customization for Dashboards
What problems is the product solving and how is that benefiting you?
Error Monitoring, Error Tracking


    Financial Services

Great tool all around

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
I love the querying ability -- it is very robust and allows a lot of flexibility
What do you dislike about the product?
I really do not have any dislikes... sometimes it takes a while to query but that's it
What problems is the product solving and how is that benefiting you?
Finding errors in the logs to pinpoint issues as they are happening in real-time -- fewer errors in production
Recommendations to others considering the product:
Very useful for checking on your logs and ensuring that everything is functioning as expected.


    Dominic G.

Good message granularity, but difficult to write queries.

  • February 14, 2019
  • Review verified by G2

What do you like best about the product?
I love how in depth the query results are. Being able to filter a certain log field is very useful, and something I had not seen before in older version of Kibana. Being able to drag a specific time range in the log visualization tool and have the logs for that time range pop up are very useful. The JSON field formatting is also extremely useful. We use this to trace through logs and have been able to determine the flow of any particular request in our services. This has saved significant amounts of time as opposed to having to trace through entire log entries.
What do you dislike about the product?
I find myself constantly having to relearn how to write more complex queries. For anything simple, things are usually straightforward, but I find myself having to rely on saved queries too often for anything even moderately complex.
What problems is the product solving and how is that benefiting you?
Being able to filter logs by type in production are very useful, seeing JSON fields formatted is a huge boon.
Recommendations to others considering the product:
Use saved queries lots, it is easy to forget how to write complete queries from scratch. And make sure to format logs correctly in order to take advantage of JSON field filtering that sumo offers. The system is daunting at first, especially when compared to simpler systems like Kibana, but honestly it is significantly more powerful and robust.


    Computer Software

good option for managed log ingestion and analysis

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
I like their flexible approach to parse fields out of log entries, kind of like linux pipes, to allow you concatenate multiple extraction rules, and aggregate options
What do you dislike about the product?
I've only scratched surface, but for our fairly low volume operation, the price tier is a little steep. I wish they could provide more tiers for light users, then ramp up when needs arise
What problems is the product solving and how is that benefiting you?
As we are a tiny team, we don't want to build and keep up with our own log ingestion and analysis platform. But our log structure is fairly diverse, so the analysis part has to be very flexible. Sumo Logic fits the bill and let us save precious dev time.


    Consumer Goods

Living in SumoLogic

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
My team handles internal support for our employees and we're constantly shifting through logs to determine what our employees and online customers are doing within our application. It's fun playing detective!
What do you dislike about the product?
There's definitely a learning curve for finding the right information and making sure it's ported correctly.
What problems is the product solving and how is that benefiting you?
We've weeded out so many workflow issues and discovered bugs in my short time at TRR.
Recommendations to others considering the product:
It's a fantastic tool for any technical/dev ops, product, or CS team to determine at a granular level how users are operating on your site but you can also zoom out to see larger trends. Useful on so many levels.


    Pharmaceuticals

Power of sumo Logic

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
Best tool especially when we deal with unstructured data.
Great platform for auditing our applications.
easy to learn.
not much complications.
What do you dislike about the product?
It can have a client version instead of web browser.
Certain important usecases are hard to find in Google and sumo logic help page.

What problems is the product solving and how is that benefiting you?
Our applications run on AWS now. I am trying to create dashboards for my support teams to ease their maintenance and higher management for their audit review.


    Information Technology and Services

Consolidated Logs simplify near real time monitoring

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
Sumo logic is a flexible product which simplifies log searches and lends itself to fast, scalable implementations. Making the most of Sumo takes time, but there's a lot to take advantage of.
What do you dislike about the product?
The command sets for advanced functionality are not always intuitive.
What problems is the product solving and how is that benefiting you?
Primarily we are using Sumologic to supplement our existing alerting methodologies by performing log scans simultaneously across all relevant products with a single, simple query, rather than implementing those log scans via application or cron. The simplicity and speed that their log consolidation offers is an enormous time saver.
Recommendations to others considering the product:
Direct collection is much better than using forwarders; web hooks can and should be configured, identify key logs and collect them to keep costs down rather than trying to collect everything under the sun.