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Insightful when Maintained Effectively
What do you like best about the product?
CloudZero gives us great insights into our cloud spending. Its ability to allocate costs to specific teams, products, and features has significantly improved our understanding of where resources are being consumed, giving us a more wholistic view of the environment.
What do you dislike about the product?
The learning curve for using CloudZero's key features can be rough for new users. Additionally, initial setup and and jumping in when it hasn't been updated recently required a good amount of effort to ensure accurate cost attribution, and if not maintained, it obviously hurts the amount of insight that can be derived .
What problems is the product solving and how is that benefiting you?
Wholistic view of our spending profile and easy allocation across departments and teams
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Great solution for our cloud FinOps needs
What do you like best about the product?
Support for all of our major providers, from the infrastructure providers to major other services like Snowflake, Datadog, etc. Flexible reporting and alerting, stellar customer success managers. Its like having a great tool and second set of eyes on our spend.
What do you dislike about the product?
Small company with immaturity in places, still learning, but listening and moving forward. Note this is minor and has much improved over the last couple years.
What problems is the product solving and how is that benefiting you?
Visibility into spend. Even with a single infrastructure provider like AWS it was much improved over what they offer. But having that same visibility accross all our major spend for R&D (outside of people) is fantastic. We can track spend, report back on projects, initiatives etc. We get alerts on spikes and proactively chase unexpected cost spikes etc. We find issues before Finance notices.
An invaluable tool for understanding and attributing where your cloud spend is coming from
What do you like best about the product?
The attribution model (cost-formation) is really powerful (without being too complex). It's helped us to allocate cost at various levels of the organisation. This in combination with the great UI enables infrequent users to quickly see what they are spending.
What do you dislike about the product?
The forecasting side of the tool is pretty limited it would be great to see this evolve especially through the use of AI.
What problems is the product solving and how is that benefiting you?
Enables us to interpret, allocate and represent our cloud spend (across multiple vendors).
We're also using the allocated data to feed back into our BI tooling and give us real time unit cost.
We're also using the allocated data to feed back into our BI tooling and give us real time unit cost.
CloudZero has been an excellent window into our Cloud Spend
What do you like best about the product?
CloudZero can give you an excellent view into your Cloud costs, enabling you the flexibility to cut up complex infrastructure into buckets that make sense for your use case.
The ability to quickly integrate multiple Cloud Providers into the tool gives an amazing single pane of glass. This allows for easy comparison between spend changes across multiple vectors.
Asside from the software itself, the access you gain to a FinOps Account manager has been great. Having an expert from the CloudZero side to support in configuration and troubleshoot problems enables things to get sorted quickly - ultimately improving the experience for internal customers.
The ability to quickly integrate multiple Cloud Providers into the tool gives an amazing single pane of glass. This allows for easy comparison between spend changes across multiple vectors.
Asside from the software itself, the access you gain to a FinOps Account manager has been great. Having an expert from the CloudZero side to support in configuration and troubleshoot problems enables things to get sorted quickly - ultimately improving the experience for internal customers.
What do you dislike about the product?
Where I think they can improve is arround some of their reporting functionality. In part, this is the overall management of those alerts including configuration and dissmissal but also the depth of information they provide.
What problems is the product solving and how is that benefiting you?
CloudZero enables us to view and breakdown cloud costs across all of our Cloud Providers. Its providing a single pane of glass view, that prevents this information in a way that makes sense for engineers and product managers.
The engine underneath is allowing us to calculate unit costs and ultimately the efficicency of the infrastructure that we're providing.
This level of visibility at scale is something we have never had.
The engine underneath is allowing us to calculate unit costs and ultimately the efficicency of the infrastructure that we're providing.
This level of visibility at scale is something we have never had.
Provide Cost allocation, Spending Insights and Support Financial Planning of our Cloud Spend
What do you like best about the product?
CloudZero makes it easy for us to allocate costs and understand the spending for our Cloud environment (primary AWS). Additionally, it allows us to generate insights and clearly flag changes that are unexpected or resulting from architectural decisions. We are leveraging CloudZero mostly on the engineering level with our delivery teams, but we also use it as a financial support team to plan our costs and allow financial reconciliation.
What do you dislike about the product?
There are still some open points to integrating the discovered Insights into our processes, such as a Jira Integration allowing our Engineers to act on findings even faster.
What problems is the product solving and how is that benefiting you?
Cost allocation of AWS Spend. Understanding spends across services and allocation of cost to different services.
Cloud Cost transparency at the next level
What do you like best about the product?
Easy interface. Ability to integrate over 50+ telemetries and allocation for our org. Great self-service dashboard capabilities. Unlocking cost transparency at the ressource level makes it accessible from C-Level to engineer and is the key piece to enable FinOps throughout the organization. Great customer support team, post sales and constant product evolution is amazing! Implementation was very easy even given our highly complex telemetries for shared cost.
What do you dislike about the product?
We used to have some latencies in loading dashboards and explorer views, but this has been fixed several months ago.
What problems is the product solving and how is that benefiting you?
Enabling cloud cost transparency at scale down to the engineer. Business and tech KPI tracking throughout all levels of the org.
CloudZero Hero
What do you like best about the product?
CloudZero has been great since day 1. Y'all nail ease of use, implementation, customer support (pre and post sales), and is a fantastic platform for FinOps. We have over 358 users now too.
What do you dislike about the product?
Insights platform has a lot of work to do be done
What problems is the product solving and how is that benefiting you?
We'll be using CloudZero for a lot more than just Cloud Cost Management -> true business optimization is our goal through a comprehensive single pane of glass.
CZ review
What do you like best about the product?
the anomaly detection and kubernetes cost allocation are the 2 things I like best about CZ. The platform also enables cross functional collaboration
What do you dislike about the product?
Not 100% due to CloudZero but billing data can take long time to be populated.
What problems is the product solving and how is that benefiting you?
detailed visibility into cloud spending
First Class Customer Service with a Highly Customizable Solution
What do you like best about the product?
CloudZero's real-time interactive usage allows for high adoption across our teams. We are able to quickly identify emerging trends giving our users fast insights with clarity on where to take action. The Dashboarding capabitlites allow for highly customized views so that we can focus directly in on key areas that we want our engienering teams focused on. Lastly, it is important to call out that our onboarding experience was top notch. We have been beyond impressed with the level of customer support we have received, not just in answering our questions but it proactive forethought to consider new ways to deliver value for our company.
What do you dislike about the product?
The highly customized features do require a longer learning curve compared with other cloud tools. However, the payoff is well worth what the visualations are able to produce.
What problems is the product solving and how is that benefiting you?
It is helping us identify spend anomolies, budget exposures and targeted ways to address high spend areas with a more optimized approach.
Simple Visibility into Complex Cloud Environments
What do you like best about the product?
CloudZero has an easy to browse interface for visualizing and representing your Cloud Costs to your key stakeholders. On top of it's interface, are the customizations that make it simple to update Dimensions which would otherwise require tagging efforts to be previously performed. The CloudZero FAM, is the unsung hero of CloudZero, bringing so much value to the organization from planning, to building out dashboards, and helping us achieve our business objectives.
What do you dislike about the product?
CloudZero, while having capabilities to encorporate multiple key integrations with Cloud Providers, has enabled us to add more sources of billing data to CloudZero through the AnyCost Billing data ingestion, but it still has some maturing to do, to enable a better user experience.
What problems is the product solving and how is that benefiting you?
CloudZero is our single pane of glass for all of our Cloud costs, and simplifies breaking down even the most complicated cloud cost visibility issues. This has greatly improved my companies capability to save costs, by identifying the key areas of costs that can be reduced. The cost of CloudZero has already been paid down by all of the savings we have been able to achieve, and then some.
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