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Reviews from AWS customer

3 AWS reviews

External reviews

61 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Hospital & Health Care

Quick API and One-View Resource Visibility

  • February 13, 2026
  • Review provided by G2

What do you like best about the product?
Allows me to view all resources in one view.
API is quick and allows me to do multiple group bys.
What do you dislike about the product?
Does not all me to do multiple group bys in the UI.
Not that its cloudzeros fault, but costs are delayed
What problems is the product solving and how is that benefiting you?
Cost budgeting and allocations to custom dimensions as well as daily cost visualization.


    Douglas H.

All Cloud Platforms in Centralized location

  • February 12, 2026
  • Review provided by G2

What do you like best about the product?
Combining all platforms into one, helping our several cloud providers be brought into one.
What do you dislike about the product?
To heavy AWS specific. AWS is trending down, especially support. Need to have more azure recommendations that work with utilization reports.
What problems is the product solving and how is that benefiting you?
We have about 30 azure subscriptions, several amazon accounts, gcp and instead of having to login to each it solves it by giving me a centralized platform. When savings are recommended we still need to go in and validate it since its not 100% accurate but gets us in the right direction.


    Gregory C.

Flexible Cost Management with Ease of Setup

  • February 11, 2026
  • Review provided by G2

What do you like best about the product?
I think the custom views via whatever dimension you want to slice by are very helpful. You can make sure that you carve out specific anomalies or detection for a given product, service, or business unit, however you slice your data. That's very helpful so that we can make sure that we're sending the right message, to the right people, at the right time. Also, CloudZero was incredibly flexible, allowing us to bring our own dimensions in and customize our views to get a holistic view of the entire estate.
What do you dislike about the product?
I would love more granular control over the role-based access control (RBAC). We'd like to have a little more granularity in roles that exist within the system so people can edit dashboards and self-serve more regularly without being full admins. I know this is on the roadmap though.
What problems is the product solving and how is that benefiting you?
I use CloudZero to understand our costs in public cloud, get unit level economics insights, and put costs in front of engineers. It gives a holistic view of our cloud estate with customizable views for detecting anomalies.


    Financial Services

Joey's CZ Review

  • February 10, 2026
  • Review provided by G2

What do you like best about the product?
Bringing multiple sources of infra costs together in one hub. Gaining insights that would not be immediately available as well
What do you dislike about the product?
It can be slow. The analytics dashboard are very hard to use. Hard to align the explorer to the anayltics dashboard. Would like to see more AI insights on the data at hand, including using data from rightsizing to generate better insights.
What problems is the product solving and how is that benefiting you?
Bringing multiple streams of costs together for proper cross-functional analysis


    Information Technology and Services

Actionable Cloud Cost Visibility with Near Real-Time Insights and Strong Unit Economics

  • February 09, 2026
  • Review provided by G2

What do you like best about the product?
What I value most about CloudZero is its ability to provide clear, actionable visibility into cloud costs by directly linking spend to the underlying business drivers.
By attributing costs to teams, services, features, and customers, it enables meaningful collaboration between Finance and Engineering and supports informed decision-making.
The near real-time insights and strong unit economics capabilities help organizations proactively manage cloud spend, reduce waste, and align infrastructure investments with business outcomes.
What do you dislike about the product?
One area of improvement for CloudZero is the learning curve for new users, particularly for stakeholders who are less familiar with cloud architectures or FinOps concepts.
While the platform is powerful, fully leveraging its advanced features requires an upfront investment in enablement and ongoing governance. Additionally, some organizations may find that achieving the most granular insights depends on a certain level of data hygiene and integration effort, which can take time to mature.
What problems is the product solving and how is that benefiting you?
CloudZero addresses the lack of transparency and accountability in cloud spending by connecting infrastructure costs to the services, teams, and business outcomes that generate them. Instead of treating cloud spend as a fixed or opaque overhead, it enables detailed cost attribution and unit economics, which allows Finance and Engineering to make data-driven decisions together.
This has benefited us by improving cost ownership, reducing unplanned spend, and enabling proactive cost optimization rather than reactive cost control. It also strengthens forecasting accuracy and supports margin protection by making the financial impact of technical decisions visible early and in near real time.


    Financial Services

Flexible Budgets and Clear Spend Visibility

  • February 09, 2026
  • Review provided by G2

What do you like best about the product?
Budgets: the ability to create them and the flexibility in how they can be set. Also, the unit and metric stream finally gives us visibility into our spending and where the money goes.
What do you dislike about the product?
Notifications aren’t granular enough. For example, for a given budget I receive anomalies, weekly updates, monthly updates, and budget alerts all in the same channel. I’d like to be able to choose which notifications I’m interested in and route them to different channels (for instance, I want to be notified about an anomaly, but not necessarily about a weekly update).
What problems is the product solving and how is that benefiting you?
I have more visibility into our spending so we can identify savings opportunities and see a direct impact. Team also have a better understanding when costs change and what the root cause is.


    Jason I.

Effortless Setup and Comprehensive Cloud Spend Monitoring

  • February 09, 2026
  • Review provided by G2

What do you like best about the product?
I like CloudZero for its ease of use and the onboarding process. They made sure we understood the product and tailored it to our needs. The initial setup was easy.
What do you dislike about the product?
I'd like to see more integrations in the future
What problems is the product solving and how is that benefiting you?
I use CloudZero for monitoring cloud spend. It solves the problem of lack of cost visibility by department, project, or team.


    Μανος .

Streamlined Cloud Cost Management with Room for Growth

  • February 09, 2026
  • Review provided by G2

What do you like best about the product?
I really appreciate the custom grouping and tagging features in CloudZero, along with the view that highlights top spenders and cost drivers. These capabilities transform complex, fragmented billing data into clear, actionable insights, helping me control cloud spending and optimize resources in alignment with business structure. Also, the executives having their own dashboards for checking cloud spend is pretty valuable. The initial setup was very easy and smooth, which was a relief.
What do you dislike about the product?
I think there is a lot of space for development and grouping using dimensions in case that tags and resources need to reflect the general picture. Also, flexibility around resource grouping names, middle ground views with specific roles, initial tagging, speed, and scalability.
What problems is the product solving and how is that benefiting you?
I use CloudZero for visibility and transparency, cost allocation and tagging, plus executive dashboards. It transforms complex billing data into actionable insights, helping to control spend and optimize resources aligned with our business structure. Executives have their own dashboard for checking cloud spend.


    Daniel A.

Game-Changer for Cost Visibility and FinOps

  • February 06, 2026
  • Review provided by G2

What do you like best about the product?
I like the awesome UI for navigating costs, which makes it easier for me to manage. The support from the FAM team is amazing; they're not just support but like part of our team, always helping us solve complex problems and making our lives easier. It's not just a tool, but a complete solution with a dedicated person helping us solve our FinOps problems. I also appreciate how pretty easy the initial setup was, thanks to the sales team doing a great proof of value in a short period of time.
What do you dislike about the product?
The Kubernetes optimization insights could be better. It should have a dedicated area for Kubernetes to view usage and recommendations over time, and make it easier to navigate savings opportunities. The information in the Optimizer is a lot, and it's hard to see and prioritize with teams. It would also be useful to send savings opportunities to teams, with reports by team, namespace, category, recommendation, etc. Sometimes it takes CloudZero a while to update data using CUR and anomalies, so we also use native tools from GCP and AWS.
What problems is the product solving and how is that benefiting you?
I use CloudZero for improved visibility across multiple cloud providers, enhancing our FinOps culture. It solves our cloud spend allocation issues and provides full cost visibility for finance, product, and engineering. It also identifies anomalies, helping us avoid costs and optimize our environment.


    Scott R.

Great Insights, but Complex Setup

  • February 06, 2026
  • Review provided by G2

What do you like best about the product?
I like that the CloudZero team has been extremely hands-on in helping us get it implemented. It's been really helpful, especially when our attention might be on other business items. I also appreciate how CloudZero provides insights into spend patterns and usage patterns. The insights into high spend categories and suggesting savings plans are super useful for us.
What do you dislike about the product?
Setting up CloudZero has been a bit challenging for us. It's a comprehensive process with a lot of moving parts, which makes it tough to get everything implemented and set up correctly. Communicating directly what we need from the platform has been difficult as well. Additionally, our AE was transferred midway through, adding complexity as the new AE got up to speed. I wish there was more of an out-of-the-box solution, even though I understand it's very customizable. The setup process is still ongoing, and it's not the easiest as it requires a lot of user input.
What problems is the product solving and how is that benefiting you?
CloudZero solves the problem of visibility by centralizing data, providing direct insights into product delivery costs, forecasting, spend patterns, and usage without manual data pulling.