PagerDuty Operations Cloud
PagerDutyExternal reviews
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Great Product With Useful Functions
What do you like best about the product?
keep our systems running smoothly. It's like having an extra pair of eyes that never sleep, always ready to alert us to issues so we can act quickly and efficiently. The level of organization and control it provides us with is simply unparalleled."
What do you dislike about the product?
PagerDuty's interface can be complex and overwhelming to new users. Plus, it can be expensive for small teams.
What problems is the product solving and how is that benefiting you?
PagerDuty helps us quickly identify and resolve system incidents, ensuring minimum downtime and enhancing customer satisfaction
review of PagerDuty alerting tool
What do you like best about the product?
useful tool for alerting . Quck responded as soon as as alert triggered
What do you dislike about the product?
it does not provide proper reporting and costly
What problems is the product solving and how is that benefiting you?
alerting to enginners once critical alerts popups
Perfect product for oncall
What do you like best about the product?
Well... Pagerduty is almost perfect for oncall in terms of a product. It has all the features for on-call and incident management, alerting and escalations with good reporting. It has great integrations with almost all the monitoring tools as well as with communication tools like Slack and Teams. It provides a rich API which can be used for further customization if anyone is interested.
What do you dislike about the product?
Pricing would be the primary dislike for me. They increased cost for us without even informing. Eventually we had to switch off the service although we liked the product. Billing customer support has been pathetic. We have been working with them for over 8 months now just to close our account and no one there has a clue.
What problems is the product solving and how is that benefiting you?
Setting up on-call schedules is a breeze. The team knows when their schedule is, who is on call for the service and whom to contact for the specific services.
Ability to open incidents and contact respective teams is possible with their great slack integration.
Ability to open incidents and contact respective teams is possible with their great slack integration.
Till now I am now able to use it
I have subscribe pager duty for more than a week till now I still not able to connect to it. Requested help from support, gave me confusing answer. Even their regional customer success is not contactable.
Pager duty is good
What do you like best about the product?
Pagerduty is very good and will used it.
What do you dislike about the product?
Pagerduty doesnt has best ui like squadcast
What problems is the product solving and how is that benefiting you?
its calls immediately as soon our sites goes down
Best tool to handle blocker and urgent outages
What do you like best about the product?
PagerDuty is a powerful tool for IT operations that helps teams to manage incidents and alerts. It provides a centralized view of all incidents so that teams can quickly identify and respond to problems.
What do you dislike about the product?
The user interface can be a bit complex, and it can take some time to learn how to use it effectively. PagerDuty does not have a built-in ticketing system, so teams must use a third-party solution for this purpose.
What problems is the product solving and how is that benefiting you?
PagerDuty provides a centralized view of all incidents so that teams can quickly identify and respond to problems. Also, It can be used to automate the alert management process, such as sending notifications to the appropriate team members and escalating alerts as needed.
Pagerduty Review
What do you like best about the product?
it very good alerting tool & useful for most critical alerts
What do you dislike about the product?
useful for most critical alerts & fast for alerting responce
What problems is the product solving and how is that benefiting you?
useful for most critical alerts & fast for alerting responce
Pagerduty for alerting
What do you like best about the product?
It was best to use and user friendly and most useful
What do you dislike about the product?
Alerting frequently and some time unable to stop them
What problems is the product solving and how is that benefiting you?
Incidents and real time management
The only too l you cannot ignore
What do you like best about the product?
It does its job to notify you even when you usually would not have seen the matter. People can't ignore it; with that, it's easy to be sure that the team will be notified.
What do you dislike about the product?
Some integrations do not give enough details in the alerts, so we need to look for the info in each tool.
What problems is the product solving and how is that benefiting you?
Have shifts for alerting the correct person efficiently and managing escalations to the right level of support quickly.
Excellent tool to gather learnings from incidents
What do you like best about the product?
Jeli is highly focused on getting learnings ("opportunities") from incidents and making sure incidents are not wasted. Jeli is excellent for building a narrative around the events to gain the greatest insights.
Jeli offers excellent guidance and best practices on post-incident analysis. Jeli also focus on essential things such as being blame-aware and having a positive culture. Jeli will likely help us maintain best practices for incident analysis.
Jeli offers excellent guidance and best practices on post-incident analysis. Jeli also focus on essential things such as being blame-aware and having a positive culture. Jeli will likely help us maintain best practices for incident analysis.
What do you dislike about the product?
Some of the APIs are still in development. Look forward as more aspects of the API become available, for example, the ability to extract data tagged data from incidents via API.
What problems is the product solving and how is that benefiting you?
Finding the best learnings from incidents. Tagging data with custom data.
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