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Incident management made easy.
What do you like best about the product?
Pager Duty is easy to use and has significantly improved our team's visibility and monitoring of incidents. We have improved our accuracy and delivery time through its agility in incident response. I especially love the alert suppression feature that minimizes alerts, and we can easily modify it only to send the most critical alerts
What do you dislike about the product?
PagerDuty's Integration with other third-party solutions is not as straightforward as it should be. They should also introduce an option for us to choose the right time to be paged.
What problems is the product solving and how is that benefiting you?
Our problem-solving has improved as PagerDuty offers a suitable place with extensive data to prevent future reoccurrences, including the root cause of an incident.
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Digital transformation and project management platform
What do you like best about the product?
PagerDuty provides data analytics on the overall performance of tools across the organization. It has enhanced effective digital transformation journey that has accelerated achievement of our objectives. The setup process was easy with instant operation progress. The software has been powerful in scheduling events to give first priorities to most demanding workflows.
What do you dislike about the product?
Setting the product for the first time gave my team hard time before monitoring the full operation processes.
What problems is the product solving and how is that benefiting you?
It helps in upgrading our systems and keeping them up-to-date for efficient performance. The product has been monitoring the interconnection infrastructure of all applications to scale performance. It sends immediate alert to the IT team when there is workflow failure to offer solution before the situation becomes critical.
Clarify in the Face of complexity
What do you like best about the product?
We are always empowered to draw conclusion from data immediately,understand the root cause,adjacent dependencies and business impact in short time.
What do you dislike about the product?
From the day we implemented it , we haven't discovered anything wrong.
What problems is the product solving and how is that benefiting you?
We are able to identify and prevent potential incidents before they occur.
We have dynamic workflow with adaptive learning.
We have dynamic workflow with adaptive learning.
" Tremendous and Robust"
What do you like best about the product?
Tremendously and exclusively workload automations.
It is an intrusive WYSIWYG with pleasant UI/UX design.
Intelligence automations.
Consolation management.
API integration and more.
It is an intrusive WYSIWYG with pleasant UI/UX design.
Intelligence automations.
Consolation management.
API integration and more.
What do you dislike about the product?
Nothing wrong we've noticed during implantation.
What problems is the product solving and how is that benefiting you?
We have seamless and exclusive experience in machine data and HI integration.
Easy to set up and many customisations available
What do you like best about the product?
I found it extremely easy to use and set up; I use it in conjunction with our central ticketing platform, and the customization of responses and alerts we can give is particularly appreciated.
What do you dislike about the product?
I can't think of any off the top of my head; a dark theme for the web browser would be appreciated, but overall I don't use enough of the features to find limitations as to what I use it for.
What problems is the product solving and how is that benefiting you?
I can be available for users and respond to incoming tickets without worrying about being near my computer at all times. The options for contact mean that there's more than one way I can be reached.
" Hyper-personalised Integration "
What do you like best about the product?
It is a reliable real-time designed to personalise integration of human intelligence and machine data.
Seamlessly harness data from complex digital ecosystems.
Simplicity in usability.
Seamlessly harness data from complex digital ecosystems.
Simplicity in usability.
What do you dislike about the product?
Nothing to dislike upon its functionality and services since it over delivers.
What problems is the product solving and how is that benefiting you?
Integration of machine data and human intelligence thus improved agility and visibility across the organisation.
Effective Digital Operations With PagerDuty
What do you like best about the product?
I like getting incident notifications on time
The tool will connect people with incidents based on their expertise
Ensures a good customer experience
The tool will connect people with incidents based on their expertise
Ensures a good customer experience
What do you dislike about the product?
So far nothing gas failed. It has been very useful
What problems is the product solving and how is that benefiting you?
We use the software for bettering customer experience. Incidents are reported and responded to on time
Automation Handle
What do you like best about the product?
I like it's simple,graphical divination of automated tasks with role-based and context-based control.
What do you dislike about the product?
I have not discovered anything bad since we acquired it.
What problems is the product solving and how is that benefiting you?
We get standardised operations procedures.
Tasks automation with easy delegation to participants.
Tasks automation with easy delegation to participants.
" Exclusive Building and Engagement with your Professional Network "
What do you like best about the product?
Simple but comprehensive SaaS incident response platform for IT departments for machine data and human intelligence integration thus improving agility across organizations.
What do you dislike about the product?
I personally to be honest, nothing wrong with it, in fact it is a superb integrator.
What problems is the product solving and how is that benefiting you?
It has fully integrated machine data system and human intelligence in our organisation thus eases much human activities on the go and as a result, it has been saving time and reducing cost in various ways.
Reliable tool for uptime monitoring and advanced alerting.
What do you like best about the product?
Pagerduty is able to cover comprehensively all our monitoring and alerting needs. It's offers so many possible ways to receive alerts either SMS,email or phone call. It's helps us to address our critical incidents on time and aslo it's have great dashboard and mobile app.
What do you dislike about the product?
Very important alerts sometimes were delayed to be sent on time but the technical team has been able to resolve this issue.
What problems is the product solving and how is that benefiting you?
Wonderful reporting tool that show past alerts and notifications. Intergration with Microsoft outlook and slack was great. Technical team has assisted us alot and now we are able to get alerts and notifications on real time basis.
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