PagerDuty Operations Cloud
PagerDutyExternal reviews
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Reliable SMS / Phone Alert for Infrastructure Monitoring
What do you like best about the product?
Setup is incredibly easy. After initial setup, I have rarely had to sign in and make any changes. The iOS app also works well for managing incidents.
What do you dislike about the product?
Phone call alerts no longer come from a single expected number and instead may come from any number. This means you can't reliably (or easily) use Do Not Disturb on your phone overnight.
What problems is the product solving and how is that benefiting you?
Alerting for infrastructure monitoring. This allows for alerts from other services like Pingdom, as well as from custom monitoring scripts running throughout our infrastructure.
Great Tool and Company
What do you like best about the product?
Support and Sales teams are pleasent to work with. The tool solves most of our Ops repetitive tasks and makes it easy to track and use.
What do you dislike about the product?
Documentation and plugins could be better.
What problems is the product solving and how is that benefiting you?
We had to migrate data from multiple servers in a sequence and ingest it into another system.
Recommendations to others considering the product:
Build a PoC based on a use-case of something repetitive task from the ops team.
Rundeck - my trusted solution.
What do you like best about the product?
You can easily configure the system's repetitive and runtime tasks, as well as ongoing integration activities that require rigorous review of the results. Be certain that your workflows are working properly and alert your task manager to any unexpected consequences so you can take action in advance.
What do you dislike about the product?
If you need complex threads, such as parallel tasks in one task, you may need to look otherway. If your system is on an intranet or if you can't access Rundeck's computer for security reasons, the initial setup can be cumbersome.
What problems is the product solving and how is that benefiting you?
Move from unvalidated implementation and synchronization schedules to well-defined schedules with rigorous validation of results that increase customer satisfaction and stabilize the architecture.
Recommendations to others considering the product:
Be certain you grasp Rundeck's workflow and how it uses your current infrastructure to allow you to perform tasks on your computer.
Rundeck user for 3 years
What do you like best about the product?
The visualization of complex jobs.
The nodes bank that supports labels
The nodes bank that supports labels
What do you dislike about the product?
Very hard to do argument passing between jobs (output from 1 job to be input to the 2nd job).
Very hard to understand the permissions each group have
Very hard to understand the permissions each group have
What problems is the product solving and how is that benefiting you?
It solves a complex logics with error handling, it solves a long roll-out for thousands of hosts
Recommendations to others considering the product:
Very good tool
Very intuative
Very intuative
Rundeck is an easy to use tool and powerful for small businesses and large to automate Ops tasks.
What do you like best about the product?
Rundeck ease of use.
Rundeck User Interface.
Rundeck User Interface.
What do you dislike about the product?
Inline code in Rundeck can be hard to version and backup. Heavy reliance on scripts/code stored outside of Rundeck is needed.
What problems is the product solving and how is that benefiting you?
Automating Ops tasks. Routine tasks.
Less human error. Better log analysis. History of executions/failures.
Less human error. Better log analysis. History of executions/failures.
Rundeck- operational tasks execution in just few clicks
What do you like best about the product?
Ability to manage tasks and simplified execution. Helps ops team to automate repeated tasks and enables team to focus more on product engineering
What do you dislike about the product?
User Interface could be improved for better user experience
What problems is the product solving and how is that benefiting you?
We have several task which are repetitive in nature, Rundeck helped to automate them and execute them in under few clicks whenever needed and increased turn around time
This is Good tool for Automation
What do you like best about the product?
I liked this tool because its good for every automation thats required.
What do you dislike about the product?
There is nothing for dislike it. as you much know automation u can do.
What problems is the product solving and how is that benefiting you?
Solving manager users / create new users / reset password, all management task for Active Directory.
Rundeck does the day today IT automation and Orchestration of Jobs easy!!
What do you like best about the product?
We can create Rundeck jobs and really those easy to create . And than you have so many plugins supported that makes your life easier no matter what you use , chef or salt or any other automation stack .
We extensively use salt plugins and I haven't faced any issues automating jobs .
We extensively use salt plugins and I haven't faced any issues automating jobs .
What do you dislike about the product?
Nothing much , but I would like to have some extensive training which I couldn't find . But I know it should be out there.
What problems is the product solving and how is that benefiting you?
We do lot of automation , deploying resources in Cloud , managing Server State , running automation tasks on Domain Controller , patch management and many .
Easy automation!
What do you like best about the product?
I love how easy it is to deploy, configure and use this within Linux. Overall, the time to get up and running and executing the first job against a set of Linux servers was almost no time. We were able to start running script and automating the more simple tasks on Day 1 while we started working on the larger, more complex projects.
The support team, as well as the implementation teams are both wonderful. Our rep was always available and eager to assist us rapidly deploy. The few times I have had to reach out to the support team, they have been responsive and helpful.
The support team, as well as the implementation teams are both wonderful. Our rep was always available and eager to assist us rapidly deploy. The few times I have had to reach out to the support team, they have been responsive and helpful.
What do you dislike about the product?
The initial setup for running against Windows hosts (using a Linux install of Rundeck) was somewhat complicated. The online help also tends to be less helpful than I need to resolve an issue. Which has led to us having to rely on the support team more often, who again, has been wonderful.
The security, for someone who is very used to the role/group system, seems overly complicated, and cumbersome to implement, although very secure once complete.
The security, for someone who is very used to the role/group system, seems overly complicated, and cumbersome to implement, although very secure once complete.
What problems is the product solving and how is that benefiting you?
Automation of the same task against multiple hosts. Just the ability to run a single command against the entire set of servers in seconds is outstanding.
Recommendations to others considering the product:
I'd say to go for it!
Automation with Ease, Control, and Security
What do you like best about the product?
The ability to take customized and sometimes complex automation needs and put them within a UI that a semi-technical end user/customer can utilize. It gives you the ability to control what gets run, by whom, and how. Additionally, it gives you the ability to control access and audit who did what and when.
What do you dislike about the product?
It is difficult to build and use a clustered HA solution after you have already started utilizing the product in a non-clustered environment: a migration is essentially an entirely new implementation. Also keep in mind, Rundeck is a UI for automation, but it does not provide all of that custom automation. Your teams need to build the underlying scripts, make them efficient, and build the UI within Rundeck complete with editable fields, user access control, logging, and auditing.
What problems is the product solving and how is that benefiting you?
Filling gaps in our custom product for internal reporting, and safe/secure DML/DDL automation in parallel with code deployments.
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