PagerDuty Operations Cloud
PagerDutyExternal reviews
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Fun using and learning with Jeli
What do you like best about the product?
The tool continues to grow in usefulness and sophistication. Apart from the tool, I most appreciate the expertise in learning from incidents that Jeli brings into your organization when you partner with them.
What do you dislike about the product?
The downsides of Jeli are similar to the downsides of adopting any new tool. It's something else you must learn to use and become familiar with to derive value from. Its not difficult to use but, like anything still takes time. The documentation to enable asynchronus onboarding could be improved.
What problems is the product solving and how is that benefiting you?
Performing incident analysis is a time-consuming process. The jeli tool enable me to analyse an incident quicker and help dirive more profound learnings. The expertise they bring in general approaches to learning from incidents is much into an organisation help encourage a learning culture.
Process Automation at Par for 24.7.2.365 with PagerDuty
What do you like best about the product?
PagerDuty allocates machine learning and AI tools which automate IT operations and orchestrate events.
What do you dislike about the product?
It makes it seamless to detect and respond to incidents rapidly - can't complain for now.
What problems is the product solving and how is that benefiting you?
Managing digital operations in one single solution.
Enhances engagement of teams with customers in real-time.
Enhances engagement of teams with customers in real-time.
Very complete tool
What do you like best about the product?
The customization for each user in the way to want to be notified when something happens is very wide and also the configuration of retries policy you can define for each severity
What do you dislike about the product?
Having to use a different application for this concrete purpose instead of having it from observability vendors. And also how expensive they are, but well... They have a very good product
What problems is the product solving and how is that benefiting you?
Oncall rotations, having a place to define your incident reports, wide customization for a user on how they want to be paged when something is wrong. Define SLA/SLOs
Incredible tool for maintaining workflows
What do you like best about the product?
* UI is very good, fast, responsive and easy to use.
* Customer support team is very good it resolve the query on urgent basis.
* It is very reliable and scalable tool.
* It trigger alert to our IT team in real time during load management.
* It boosts business productivity and customer reliability.
* Customer support team is very good it resolve the query on urgent basis.
* It is very reliable and scalable tool.
* It trigger alert to our IT team in real time during load management.
* It boosts business productivity and customer reliability.
What do you dislike about the product?
Nothing as such for our team. We are very happy this tool. It helps alot in load management and trigger alerts.
What problems is the product solving and how is that benefiting you?
Now easy to manage tasks, workflows and load management using this wonderful tool. It saves lots of time. We can monitor the business process easily using this great tool. Also it is very cheaper than others tool available in the market. It boosts our business and client relationship.
PagerDuty is great
What do you like best about the product?
I'm excited that PagerDuty introduced Round Robin Scheduling. It is now easy to distribute on-call shift responsibilities in addition to triaging, assessing and reporting network issues as they arise
What do you dislike about the product?
As a developer I have seen PagerDuty continue to evolve and innovate beyond traditional incident management
What problems is the product solving and how is that benefiting you?
PagerDuty provides infrastructure-wide context that allows us to effectively remediate incidents and easy distribution of on-call responsibility
Why PagerDuty Is a Must Have
What do you like best about the product?
With this software, it's easy to identify issues in good time and have the right people fix the problems.
It's a great tool for improved digital experience.
It's a great tool for improved digital experience.
What do you dislike about the product?
So far this product has been great and I haven't had any issues.
What problems is the product solving and how is that benefiting you?
With PagerDuty in place, we can identify problems early and have then fixed in real-time. In addition, it enhances digital experience.
Managing Digital Operations at Par
What do you like best about the product?
PagerDuty makes it seamless to attend and resolve incidents like comprehending who is on a call.
What do you dislike about the product?
Ticket time to machine time for incidents was overwhelming during initial setup.
What problems is the product solving and how is that benefiting you?
Automate worl across teams by enhancing coordination business response via dashboards and real-time alerts.
Sending and Managing Alerts Made Easy
What do you like best about the product?
I like that PagerDuty presents a great Ui
The software handles alerts effortlessly
I like the notifications
The software is very effective and dependable too
The software handles alerts effortlessly
I like the notifications
The software is very effective and dependable too
What do you dislike about the product?
I haven't had any problems using PagerDuty
What problems is the product solving and how is that benefiting you?
With this software in place, managing operations becomes easy. It makes teamwork easy and iyt has made it possible to increase productivity
Automation Platform to Accelerate Response in Critical Moments
What do you like best about the product?
Am satisfied by how PagerDuty ensures reliability management and automated incidents response.
What do you dislike about the product?
I have not encountered any failure or problem.
What problems is the product solving and how is that benefiting you?
It enables our large team to share on-call load.
Easy customizable and allows many scheduling options.
Easy customizable and allows many scheduling options.
Scalable, easy to understand and popular among IT professionals
What do you like best about the product?
In terms of the platform itself, i like hoe it ingests a lot of internal and third-party data ensuring i have full observability of the data warehouse and suppressing multiple alerts for one incident that contains data issues
What do you dislike about the product?
PagerDuty's platform team lives up to their mandate though i would love to have more resources on its integration
What problems is the product solving and how is that benefiting you?
Visibility across applications, developers, support, and security teams streamlines the process to resolve development issues in a pinch and respond to customer support cases rapidly
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