PagerDuty Operations Cloud
PagerDutyExternal reviews
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You have a process? Automate it using Rundeck
What do you like best about the product?
Rundeck has helped us in automating some of our manual tasks. This saves our time.
What do you dislike about the product?
Rundeck Admin experience can still become better
What problems is the product solving and how is that benefiting you?
Manual tasks have been automated.
Rundeck is cool
What do you like best about the product?
Daily automation with powershell or shell script run by rundeck on the target vms.
What do you dislike about the product?
It seems like it is a little behind in some features like SSO and other things
What problems is the product solving and how is that benefiting you?
Rundeck has freed up alot of my time.
Recommendations to others considering the product:
Keep it clean, develop standards, use naming conventions.
We automate and Rundeck Orchestrates
What do you like best about the product?
We have been using Rundeck with Salt Module for everything. Deploying ARM temaplates, Terraform, Chef policy update, Domain Password resets etc for our daily IT automation and we are able to . Thanks ton Rundeck Team.
What do you dislike about the product?
I don't think I dislike anything about it.
What problems is the product solving and how is that benefiting you?
We are able to Orchestrate daily jobs like password resets, Chef Policy update, ARM template deployment. So user doesn't have access to real environment and password but Rundeck helps users to achieve end goal.
Best tool for self service operations
What do you like best about the product?
I like the ease of integration with other infra tools, the security model, infrastructure as code using git plugin and API completeness.
What do you dislike about the product?
I missed all the time default value for drop down options: https://github.com/rundeck/rundeck/issues/4619 and a simple way to pass output from one workflow step to another.
What problems is the product solving and how is that benefiting you?
I was able to easily create self-service operations flow which remove the burden from operations team.
Experience with Rundeck
What do you like best about the product?
Ease of Use. Every organization need a tool which can provide the following:
1. Allow sysadmins to do their daily Administration work easily.
2. Allow easy and quick Automation.
And Rundeck provides these two functionality.
1. Allow sysadmins to do their daily Administration work easily.
2. Allow easy and quick Automation.
And Rundeck provides these two functionality.
What do you dislike about the product?
Basic Authentication mechanism which is saving the servers list with hostname & username in config file. For a organization where everyday new servers are getting provisioned this is a headache. I know we can chef or salt plugin to automate this but those two plugins doesn't have very good documentation like how to handlesalt return response parsers etc. because of which very hard to implement and unfortunately rundeck support is also not very helpful when you approach to them how to implement it.
https://online.rundeck.com/plugins/salt-step-plugin
https://online.rundeck.com/plugins/chef-nodes
The above plugins are comunity plugins and they must be rundeck official plugins with good tutorial on how to implement these.
https://online.rundeck.com/plugins/salt-step-plugin
https://online.rundeck.com/plugins/chef-nodes
The above plugins are comunity plugins and they must be rundeck official plugins with good tutorial on how to implement these.
What problems is the product solving and how is that benefiting you?
Daily automation with powershell or shell script run by rundeck on the target vms.
Great Alerting Platform with Some Improvements to be made
What do you like best about the product?
I like the ability to group alerts from different sources to specific teams.
What do you dislike about the product?
I wish there was a way to run ansible plays from the app or site.
What problems is the product solving and how is that benefiting you?
Create an alert schedule and the ability to escalate alerts. d
Recommendations to others considering the product:
Know that t is used for ACK alerts but you cannot run plays to fix the problems from PagerDuty itself.
Nice incident management platform to have for your business
What do you like best about the product?
The things I like the most about PagerDuty are that this software provides a set of useful notifications and it escalate automatically. It is full of functionalities destined to help our company detect and fix infrastructure problems quickly, promoting an instantaneously alert when an incident happens and detailed info about it.
What do you dislike about the product?
I think it is a little bit expensive. It is also hard to understand and configure at first, its learning curve is not so pronounced.
What problems is the product solving and how is that benefiting you?
We use at the company to monitor incidents that are critical and need full attention when they happen. Also, to manage those incidents and act fast to solve them.
Recommendations to others considering the product:
I think this is a great support tool to have. I recommend to configure it order to only get proper info about only high priority incidents, otherwise you will end having a ton of notification emails.
Great for monitoring and alerting
What do you like best about the product?
With PagerDuty we can easily be proactive in identifying and addressing our system issues and infrastructure. Always keeps us on our best in providing quality for our product and support. In detail dashboards and insights always help in identifying the problem areas and setting improvement goals
What do you dislike about the product?
On call guys are dislike the late night/early morning calls
What problems is the product solving and how is that benefiting you?
Monitoring and alerting for system.
Reliable
What do you like best about the product?
How fast you can notify my users on multiple channels
What do you dislike about the product?
Schedules and teams are a PITA to setup.
What problems is the product solving and how is that benefiting you?
Critical events are always notified to my users. And the scaling policy is great.
good reliable service
What do you like best about the product?
I can always count on pager duty to wake me up in the middle of the night. The fact that there are a ton of options for how you wish to be notified e.g. via text, call, app, etc. makes it very flexible for each user to cater to their needs
What do you dislike about the product?
I dont like being paged at night but hey thats the name of the game when you're on call for services that require uptime to be 24/7/365. I would like to see more options on snooze time, maybe a field you could enter in manually on how long you'd like to snooze an alert. Also if pager fatigue is a thing for certain alerts that cannot be tuned better, maybe having some ML or AI to determine which alerts that auto resolve shouldn't page right away or should exponentially backoff in subsequent alerts
What problems is the product solving and how is that benefiting you?
managing on call rotations for teams with services that require uptime 24/7/365
Pagerduty makes it simple and easy to understand who is on call, and set up new alerts for monitoring and alerting of our services
Pagerduty makes it simple and easy to understand who is on call, and set up new alerts for monitoring and alerting of our services
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