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Reviews from AWS Marketplace

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External reviews

887 reviews
from G2

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    abhishek s.

Works as intended

  • January 09, 2024
  • Review provided by G2

What do you like best about the product?
Pagerduty is an incident management tool. Its very easy to use and has all the features such as it alerting and monitoring. it can be integrated with many applications. it has a great software experience due to its vibrant ui.
What do you dislike about the product?
Nothinhg as of now pagerduty hasnt given any problems to us it is fabulous and i just enjoy working with it.
What problems is the product solving and how is that benefiting you?
its a great time saver you can let your complete team know about any issues by creating an incident and you can tag the users in that incident. one can also prioritize the incident.


    Brenda W.

Alerting tool Pagerduty

  • January 09, 2024
  • Review verified by G2

What do you like best about the product?
The integrations is very easy as compare to others and very Simple USER INTERFACE (UI) and there are so many specifications and feature of pager duty but we like the alerting system which make this software unique.
What do you dislike about the product?
From my point of view there i no Cons everything is going in right direction.
What problems is the product solving and how is that benefiting you?
The feature of send the real time alert to the responsible person with real time incident is very good, it feature male the different from all other alternatives of pagerduty.


    Tanish B.

Pager Duty review

  • January 09, 2024
  • Review verified by G2

What do you like best about the product?
Helps to alert and acknowledge incidents in timely manner to prevent further issues
What do you dislike about the product?
No functionality to customize the incoming call number atleast allow me to chose the country as I have blocked all calls from outside my country
What problems is the product solving and how is that benefiting you?
Timely alerts and incident management and helps to resolve or escalate the issues


    Sheryl C.

PagerDuty lets us manage the communication bridge and process

  • January 09, 2024
  • Review provided by G2

What do you like best about the product?
It is even better when the mobile app is user-friendly and straightforward. Notifications can be sent to our email, SMS, and Teams accounts in the event of an occurrence. I can stay updated on my clients' difficulties even while I'm not at my desk thanks to this. I find it really mind-blowing how effortlessly it streamlines team communication, enabling a preemptive reaction to any unexpected event.
What do you dislike about the product?
On desktop, there's a little lag time between applications. Sharing lists with those who require them without requiring a license would also be fantastic.
What problems is the product solving and how is that benefiting you?
Early infrastructure issue identification and optimized alert handling are just two of the many obstacles that PagerDuty has helped me tackle. This will help our operations remain stable and successful by enhancing decision-making, increasing operational visibility, and significantly decreasing the impact of events.


    Anamika s.

Alerts

  • January 09, 2024
  • Review verified by G2

What do you like best about the product?
pagerduty helps us in alerting our team without any issues it makes sure every right person is notified. Reports provide details about the incident in a breif way. It has great features such as alerting rules and on scheduling calling. Its very intutive to use and its set up is relevantly easy as well.
What do you dislike about the product?
the ui is cluttered and it can be made better. its dificult to dive deep into the software.
What problems is the product solving and how is that benefiting you?
Its easy to use and helps us manage the incidents we can mark incidents according to the priority it does everything better and helps us make thing for our users.


    Sarah J.

PagerDuty manages our team's response to incidents

  • January 09, 2024
  • Review provided by G2

What do you like best about the product?
Our team uses Pagerduty to coordinate the response of our clients in the event of an issue. A system for immediate notifications is available. Pagerduty has made monitoring a breeze; with it, we can leverage Jira and AWS to achieve the best results.
What do you dislike about the product?
How pager duty is utilized In my opinion, there are no drawbacks. However, it is important for software to periodically undergo updates in order to be up-to-date and avoid obstacles. Additionally, this platform can be confusing at times.
What problems is the product solving and how is that benefiting you?
Thanks to Pagerduty, our work is much easier, and we can now offer instant support to our clients. We are able to better manage our workforce with the help of pagerduty. I am pleased with the solution and think it is a great tool; the alerting system was really beneficial to us and sent notifications to the appropriate people using real-time data.


    Arto S.

The team is very responsive and knowledgeable about market-leading product

  • January 08, 2024
  • Review provided by G2

What do you like best about the product?
I like that it helps focus more on other timely support functions while issues are being resolved. It also gives us the ability to manage our time efficiently. And the ability to customize and have PagerDuty perform various tasks as designed in the workflow.
What do you dislike about the product?
It is difficult to scale the administration of the tool. And Access to the PagerDuty web interfaces is slow at times. Besides that, it has met our needs.
What problems is the product solving and how is that benefiting you?
PagerDuty allows us to inform staff about tickets that need to be worked on and guide them to these tickets through links. In addition to being a great product with all the relevant features. And it gives me quick contacts with critical resources to solve problems.


    Aniket S.

A Software of Incident Management

  • January 08, 2024
  • Review verified by G2

What do you like best about the product?
the use of pagerduty is very relaible, and portal is very organzied and implementation of that software is very easy, and in last the UX is very good
What do you dislike about the product?
it is little bit Costly, many of time they send multi alert for short span of time which irritate to us rest all is good.
What problems is the product solving and how is that benefiting you?
Reliable, Incident management is very good and systematic way thats all


    Kashish J.

Feedback (PAGERDUTY)

  • January 08, 2024
  • Review verified by G2

What do you like best about the product?
First of all The creating of an Account is very easy and easy to integrate with alerts,and the Incident managing alert system to send the alerts to responsible person with real time is awesome.
What do you dislike about the product?
there is no major cons from my point of view but the zUI is little bit confusy rest all is good
What problems is the product solving and how is that benefiting you?
The Alerting system cvery helpful to us and triggered notification to resonsible eprson with real time data, and fully satisfied with the product and it is really very useful tool.


    Pushpender k.

Manage your teams response for incidents

  • January 08, 2024
  • Review verified by G2

What do you like best about the product?
Pagerduty is a tool which we use for managing our teams response for incidents that occur for our clients. it has an instant notification system. With pagerduty monitoring has become really easy with it we use tools like jira and aws and get best results.
What do you dislike about the product?
Nothing as of now its great nand it has worked as we intended it to.
What problems is the product solving and how is that benefiting you?
Pagerduty has helped us a lot in making our work easier and with its usage we can provide support to our clients on immediate basis. Pagerduty works great and helps us in managing our team.