PagerDuty Operations Cloud
PagerDutyExternal reviews
918 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Intuitive and Powerful
What do you like best about the product?
The ability to execute simple or complex solutions consistently. Also offers the ability to scale with our environment and fine tune at different levels for greater optimization. Integrates well with our other solutions ranging from VM/Server provisioning, to remediation playbooks.
What do you dislike about the product?
Greater documentation and examples around ruleset executions.
More internal utilities for managing the JVM/App tier. Filesystem logging on data around GC cycles, active heap, and other metadata.
Greater execution audit, the ability to easily search for all executions to a specific node, or by a specific user, all accross mutliple projects.
A rollup count to determine an executions success, IE if a job runs on 100 nodes but failes on 1, the job would show 99% successful instead of 0% successful. Additional runs could bubble equate into the agreggate percentages.
More internal utilities for managing the JVM/App tier. Filesystem logging on data around GC cycles, active heap, and other metadata.
Greater execution audit, the ability to easily search for all executions to a specific node, or by a specific user, all accross mutliple projects.
A rollup count to determine an executions success, IE if a job runs on 100 nodes but failes on 1, the job would show 99% successful instead of 0% successful. Additional runs could bubble equate into the agreggate percentages.
What problems is the product solving and how is that benefiting you?
Rundeck is a utility we use throughout our enterprise for number of reasons. Executing scripts without logging on to a server is a great add. Add onto it the ability to execute powershell and integrate with powercli and we get a pretty good vm provisioning utility. We use it to rollout software, be it packages, configs, or kernel patches.
Recommendations to others considering the product:
Get the trial ASAP.
Automation for everyone
What do you like best about the product?
Plugin architecture, cross-platform, log highlighting, complex workflows... they're all there.
What do you dislike about the product?
Pricing model. Want to make use of delegated running of jobs; need an expensive seat license to do it. How about a simple change? Unlimited job executors, seat-licensed job creators. That'd make continuing with the enterprise license a much easier sell to the bean counters.
What problems is the product solving and how is that benefiting you?
Coordinating production work between Amazon services, PostgreSQL databases, Windows and Linux servers. Providing ops staff with the ability to do systems operations on databases and production servers. Use AD signon to reduce authorisation complexity for staff.
Makes deployments easy and repeatable.
What do you like best about the product?
Logs and ease of use. The ability to repeat tasks easily. I am able to create a single task that can then be linked by our jobs to help eliminate duplication of jobs.
What do you dislike about the product?
Mobile version unable to use. The modal is unable to be used because it is blocked out by the grey box.
What problems is the product solving and how is that benefiting you?
Deployments and auditing.
Great tool for automation management
What do you like best about the product?
Relatively intuitive. Once you set up your service, creating automations is pretty easy.
Users with no prior knowledge can execute jobs easily.
Great solution for centralizing all your automations in one place.
Log history and statistics for all executed jobs.
Great support team.
Users with no prior knowledge can execute jobs easily.
Great solution for centralizing all your automations in one place.
Log history and statistics for all executed jobs.
Great support team.
What do you dislike about the product?
There are still some missing features I need and takes a long time to add them.
What problems is the product solving and how is that benefiting you?
Running automations on multiple servers from a centralized location.
Most of my team members don't like running scripts or other tools via command line, so rundeck's UI is a great solution for them to run automations and reduces the load off of me.
Most of my team members don't like running scripts or other tools via command line, so rundeck's UI is a great solution for them to run automations and reduces the load off of me.
A great tool for infrastructure monitoring and alerting
What do you like best about the product?
Great service for DevOps and SRE. Customizable notifications policy and multiple integrations available.
What do you dislike about the product?
The mobile interface could be improved.
The schedule feature in the web application is confusing and it's pretty easy to make an overwrite in a wrong way.
The schedule feature in the web application is confusing and it's pretty easy to make an overwrite in a wrong way.
What problems is the product solving and how is that benefiting you?
Implement a solid alerting system for our infrastructure and implement on-call rotation very fast with a set of great tools out of the box.
Easy to use and reliable
What do you like best about the product?
I like how easy it is to create on-call schedules that fit our needs, and also the ability to generate alerts by sending an email to a specific address.
What do you dislike about the product?
I can't think of anything I dislike about it. In the past, there were a few key features missing from the mobile app that were only available on the website, but they have added those features to the app in the last few years.
What problems is the product solving and how is that benefiting you?
The biggest problem we've solved is making sure the correct people get notified if there is a problem they need to fix. Now we not only get automated alerts from our servers, but we also have a way for our call centers and other customer-facing teams to quickly notify the correct person if there is an issue that didn't generate a server alert.
Alerting (with out spam)
What do you like best about the product?
redundant alerts and playbooks.
good interface with mobile integration
Integration with slack and others
good interface with mobile integration
Integration with slack and others
What do you dislike about the product?
nothing at this time if I have something will notify
What problems is the product solving and how is that benefiting you?
realtime alerts, avoiding email spam
Effective and thorough for On Call rotations
What do you like best about the product?
Customizable functions to notify right away, Immediately the users, about an incident or a high priority event. Nothing beats their system. Reliable and highly customizable.
What do you dislike about the product?
There are no "mild" incidents, either you get notified that the world is about to end or you don't. Nothing in between.
What problems is the product solving and how is that benefiting you?
On call rotation of 13 developers and two main systems to monitor and administer.
Recommendations to others considering the product:
You should be able to integrate with ETL loads and introduce capabilities to read logs.
No-one likes being woken up by things broken, and Pagerduty helps
What do you like best about the product?
It's easy to setup your schedules so it doesn't wake you at 3am.
What do you dislike about the product?
Often silencing things in pagerduty doesn't silence them on the alerting software.
What problems is the product solving and how is that benefiting you?
I'm not really solving problems with pagerduty as much as being informed of them.
Great
What do you like best about the product?
Calling feature for alerts
the capability of grouping alerts
sending alerts only to specific groups
the capability of grouping alerts
sending alerts only to specific groups
What do you dislike about the product?
changing schedules becomes a bit too hard sometimes
What problems is the product solving and how is that benefiting you?
production issues, impacts and outages
showing 191 - 200