PagerDuty Operations Cloud
PagerDutyExternal reviews
918 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Best Solution for our Needs
What do you like best about the product?
the ease of use is the best asset of this software. This is the best standby solution we have ever used.
What do you dislike about the product?
The only thing I dislike is it lacks the ability to change schedules on the app
What problems is the product solving and how is that benefiting you?
This is the best standby solution we have used. It is well worth it.
Recommendations to others considering the product:
Well worth it
Flawless service
What do you like best about the product?
We have had pagerduty for almost a decade and has never had any issues. I believe there was only one time I did not get a page but I think is was related to the oncall cell phone being out of service range.
What do you dislike about the product?
It was difficult to learn at the time because of so many bells and whistles
What problems is the product solving and how is that benefiting you?
We never miss a call
Recommendations to others considering the product:
We currently do not use PagerDuty to the extent of it's capabilities. It has the ability to do soooo much more.
good integration with other monitor
What do you like best about the product?
I like it very much, it works very well with our current monitor tool, and very rich API that we can code for our needs
What do you dislike about the product?
nothing to dislike, I can't think of it at the moment
What problems is the product solving and how is that benefiting you?
nothing
Pager Duty is very helpful for cisco organization for on call monitor
What do you like best about the product?
Pager Duty alert will call-automatically on-call person. It will indicate shift oncall roster time date month year. This Web-page is very easy understand.
What do you dislike about the product?
I don't have any dislike in Pager Duty tool
What problems is the product solving and how is that benefiting you?
Pager Duty will help for Cisco Webex Organization to monitor shift on-call person. Pager Duty helpful for to reduce time and contacting each person in Monitoring person. It saved the work and time for Montiering sever
Recommendations to others considering the product:
Everyone can use for monitoring purpose
Clear and solid tooling
What do you like best about the product?
We use Pagerduty in our main infrastructure. It never failed on us, is solid and stable. We completely rely on it to know if something's up (or down ;)).
What do you dislike about the product?
No new interested features get released, or at least not that we started using. For example a post mortem reminder or even offering one would be a great addition. However Pagerduty does what is promises and does it well.
What problems is the product solving and how is that benefiting you?
Getting notified when something isn't working properly. We have all kinds of alerting rules setup so we don't get false positives and get notified when we want to.
A Great tool that keeps an eye on our system stability
What do you like best about the product?
Immediate notifications in many different ways
What do you dislike about the product?
The tool satisfies my requirements. Can't find anything that I dislike really.
What problems is the product solving and how is that benefiting you?
Our stability is under control and reaction on the system hiccups increased significantly. As a result, the uptime is affected positively!
Recommendations to others considering the product:
Simply try and you'll be surely surprised with the great quality of the service
PagerDuty help us very much in error detection.
What do you like best about the product?
We have used PagerDuty on a vast scale in our projects. Pager duty helps us very much in getting the alerts and the integrations provided by them are fantastic. In a span of a few days, we have become a fan of Pager Duty.
What do you dislike about the product?
What I don't like about Pager Duty is that it kind of annoys developer in the middle of the night, but that's its job. But we are satisfied in the last, but at the time of call it kind of annoys us. But this is the thing we have deployed it for.
What problems is the product solving and how is that benefiting you?
We are using Pager Duty for Incident management, so we have set up various policies based on those policies we get the alerting in Pager Duty.
Recommendations to others considering the product:
It's good you can go for it.
Awesome tool for OnCall Duty
What do you like best about the product?
PagerDuty is simple, yet a brilliant tool for incident reporting and quick turn-around; quick turn-around is the key success factor in incident handling. It provides you integration with many other incident reporting tools, for example, Slack. A quick access to everything that you need to have beforehand while handling an incident gives you a feel of abundance. Having the links to pre-configured tools that take you directly to the info collected and analyzed by other tools helps in responding and tackling the incident in an agile manner. Thanks to PagerDuty's seamless integration.
What do you dislike about the product?
It consumes lots of data when accessed via mobile.
What problems is the product solving and how is that benefiting you?
Alerts and it's configuration has helped a lot in becoming true agile in incident handling. Snooze feature is good, gives peace while looking into incident details as it avoids escalation up in the chain.
Recommendations to others considering the product:
PagerDuty is a MUST HAVE when you are seriously in the cloud business.
Exactly what we needed for our web-based business
What do you like best about the product?
Being able to create PagerDuty incidents from a variety of different triggers, such as emails from support staff, and automated alarms from AWS.
Being able to set up quite complex schedules to share the load of being "on call" to PagerDuty pages.
Being able to set up quite complex schedules to share the load of being "on call" to PagerDuty pages.
What do you dislike about the product?
The only thing I dislike about PagerDuty is getting paged, and that's hardly the tool's fault!!
What problems is the product solving and how is that benefiting you?
Because our business is online and has customers worldwide, it is crucial that we know about any issues, 24/7. PagerDuty allows us to set up automated alerts for server issues, and also makes it easy for our support staff (who do have 24/7 coverage) to alert technical staff out of business hours.
Recommendations to others considering the product:
Make sure you know how to detect problems, once you do, PagerDuty is perfect for alerting the right people to deal with the problems.
Get all the alerts I want and more...
What do you like best about the product?
PagerDuty is completely reliable; I can't think of a single time when I should have received an alert and did not through PagerDuty.
What do you dislike about the product?
Sometimes managing the rotation is a little hard but it's not impossible
What problems is the product solving and how is that benefiting you?
Always aware of systems issues thanks to PagerDuty.
Recommendations to others considering the product:
We actually integrate pagerduty into internal systems at uber, but that's not an option in the "Do you integrate pager duty...w/any other software"
My recommendations would be that if you want a dependable monitoring solution to alert you when it's important and be a little quieter when it's less important, PagerDuty is an excellent choice!
My recommendations would be that if you want a dependable monitoring solution to alert you when it's important and be a little quieter when it's less important, PagerDuty is an excellent choice!
showing 231 - 240