PagerDuty Operations Cloud
PagerDutyExternal reviews
921 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Oncall with pagerduty
What do you like best about the product?
The ease of usage in Mobile and web portal
What do you dislike about the product?
New features updates , which are not informed to all users and the features don't automatically get started on our account.
What problems is the product solving and how is that benefiting you?
Our alert notification tool for all production issues.
It's dependable and has a quite a few integrations to have life more easier
It's dependable and has a quite a few integrations to have life more easier
Recommendations to others considering the product:
It's a very good application with great ease of usability. They also have many new integrations going with the product
I would say Guard of the Servers and Production env
What do you like best about the product?
Pager Duty Help me always to notify the critical alert on time, easy to configure with multiple level of on-call to minimize real trouble of production env
What do you dislike about the product?
Yes ! I have one . Whenever I am getting PD push notification from APP (Mobile APP) I use to acknowledge the PD incident. After acknowledge also I am getting call. I think there is no use of that I acknowledge from APP, That will be good if I acknowledge from APP(Mobile APP Push notification) I don't want to get a call for the same incident.
What problems is the product solving and how is that benefiting you?
Yeah! Previously we used some other Tool for Alerting, That wont escalate the multiple levels and not and proper notification too.
I like PagerDuty gives exact notification on time as expected.
I like PagerDuty gives exact notification on time as expected.
Recommendations to others considering the product:
Pager Duty have plenty of options, That will be good if you have admin access to feel all of the incredeible options.
It's reduce our half of the tension in off hour , Escalate the trouble on time without any miss.
Out of topic:
That will be good if they add Female voice on-call, Last 4 years hearing the same Guy voice is little boring LOL!! :-)
It's reduce our half of the tension in off hour , Escalate the trouble on time without any miss.
Out of topic:
That will be good if they add Female voice on-call, Last 4 years hearing the same Guy voice is little boring LOL!! :-)
PagerDuty helps us
What do you like best about the product?
PagerDuty allows us to easy manage our on-call schedules and coordinate our responses to incidents as they arise in a timely manner. With lots of integrations and connecting services available the functionality is pretty comprehensive.
What do you dislike about the product?
Ad-hoc on-call overrides are not as efficient as they can be and some competitors offer more flexibility in this regard.
What problems is the product solving and how is that benefiting you?
PagerDuty lets us support our products the way we would like to, with the right level of support of orchestration without being too heavy handed.
Get alerts and fix issues fast
What do you like best about the product?
I like instant alerts by call, production rotation schedule and email notifications. Easy setup.
What do you dislike about the product?
Did not find any. Hope it keeps up current product and improve it.
What problems is the product solving and how is that benefiting you?
Instant alerts on Application errors, failures by call and emails
Pager duty from setup to execution is very easy
What do you like best about the product?
Pager duty from setup to execution is very easy.
What do you dislike about the product?
Disturbing us in the nights and persistently calling us
What problems is the product solving and how is that benefiting you?
all business pressing issues.
pager duty rocks!
What do you like best about the product?
I like simple easy to use interface and being able to see where audit trail. It ensures someone is responsible for handling incidents at our company.
What do you dislike about the product?
Some times I have permission issues accessing details that I want - however this is minor complaint.
What problems is the product solving and how is that benefiting you?
We use it to escalate support tickets during off-hours in our company. It really helps us connect to correct on call engineer and have clear chain of responsibility in case escalation is missed.
Recommendations to others considering the product:
keep it up!
PagerDuty Review
What do you like best about the product?
Really simple to use. Works as expected
What do you dislike about the product?
Integration with StatusPage is subpar. When we have scheduled mait on a component, PD should be automatically muted for that component
What problems is the product solving and how is that benefiting you?
Immediate, consistent, reliable contact
Great tool to get in touch with the right team on weekend.
What do you like best about the product?
Great tool to get in touch with the right team on weekend. All we need to do is to send an email to the email ID with the details.
What do you dislike about the product?
Once the page is sent out no visibility as to who its pinging, if someone answered it or how long its going to take.
What problems is the product solving and how is that benefiting you?
Weekend On-call Sev1 issue with the customer, great to get in-touch with R&D
My experience is great.
What do you like best about the product?
No bugs, clear feature
What do you dislike about the product?
All looks amazing. Nothing to dislike.
What problems is the product solving and how is that benefiting you?
Transparency of stability of production.
PagerDuty helps enterprises implement on call rotas efficiently
What do you like best about the product?
It's quite easy to implement overrides for when a deviation from the normal schedule needs to happen
Visual view allows you to easily see the schedule as well as the escalation points
Visual view allows you to easily see the schedule as well as the escalation points
What do you dislike about the product?
It's hard to know whether to acknowledge the problem when called since there's not much information given by the automated calling system
What problems is the product solving and how is that benefiting you?
Implementing an efficient on call duty system
showing 261 - 270