PagerDuty Operations Cloud
PagerDutyExternal reviews
921 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Pagerduty is very nice product for service infrastructure monitoring.
What do you like best about the product?
Great campatibilty with all kind product and services. Such a nice product with great functionality.
What do you dislike about the product?
There is nothing bad found about pagerduty, this is nice product, i ask my customer also to apply pagerduty on there service monitoring.
What problems is the product solving and how is that benefiting you?
Service operation related.
Best Alerting machanism
What do you like best about the product?
Communication: it's so robust that you wont miss any single alert.
Issue details: It's easy to integrate with the product so it can send the issues details as clear as we want.
Escalation policy: Issue can be look up in seconds as this has a robust policy like escalation hierarchy that engages people to look into the issue very promptly.
Issue details: It's easy to integrate with the product so it can send the issues details as clear as we want.
Escalation policy: Issue can be look up in seconds as this has a robust policy like escalation hierarchy that engages people to look into the issue very promptly.
What do you dislike about the product?
it alerts the users but doesn't deliver the message properly.. It just reads out the issue details or error messages reported in plain text to speech way and it annoys me every time when I receive a call. I would like to see it more smarter to tell the description smartly so it can be resolved without looking into the issue for more details or etc.
I do not see it updated the UI in long time that's a good to have.
I do not see it updated the UI in long time that's a good to have.
What problems is the product solving and how is that benefiting you?
Production issues are solved or take up immediately on a priority basis.
It can be configured to send to multiple audience so it can reach to right audience.
Immediate resolution of issues that were serious and impacting the customers as well as businesses.
Rotation policy is very useful that it automatically contacts the people who are on current rotation for 24/7 support and it's very useful.
It can be configured to send to multiple audience so it can reach to right audience.
Immediate resolution of issues that were serious and impacting the customers as well as businesses.
Rotation policy is very useful that it automatically contacts the people who are on current rotation for 24/7 support and it's very useful.
Recommendations to others considering the product:
I couldn't think of any other service name when it comes to alerting mechanism. I would recommend you to try it out to see the better results.
Pagerduty Simplifies the Notification and Alerting Process
What do you like best about the product?
We like the ease of scheduling overrides as well as the scheduling itself. We love that you can use a variety of methods to get data into PagerDuty in order to create alerts. The mobile app is great and it is extremely easy to use.
What do you dislike about the product?
Some of the better features are not present in the basic subscription including incident grouping. We would also like to be able to customize the severity of a service or alert so change notification times.
What problems is the product solving and how is that benefiting you?
The aggregating of alerts and the notifications to various on call team members. The escalation policies are nice and we benefit from having team members notified immediately of problems.
Recommendations to others considering the product:
Ensure that you know which services and what customization you will need as it will affect the pricing tier that you will be in.
Excellent Product and increases productivity
What do you like best about the product?
integrations into our monitoring systems
What do you dislike about the product?
The user interface can be cleaned up more as for trying to manage schedules and swap on call rotations
What problems is the product solving and how is that benefiting you?
We are able to prioritize and submit work to the correct teams based on the ticket
Recommendations to others considering the product:
If you are relying on your system to be optimal pagerduty is a must
usefull but could improve
What do you like best about the product?
i could have this on my android phone. you can use the web or integrate this to a slack (a chat application)
can be configure for multiple alerts
can be configure for multiple alerts
What do you dislike about the product?
some bugs in iphone which you cannot switch users without logging out
What problems is the product solving and how is that benefiting you?
monitoring alerts of critical devices
Amazing product
What do you like best about the product?
I can change the sound which is very important for me
What do you dislike about the product?
Login from one device to other device is little difficult.
What problems is the product solving and how is that benefiting you?
OnCall rotation
The best incident response platform
What do you like best about the product?
the scheduling works well with this tool.It is easy to configure as per an individual need .
What do you dislike about the product?
nothing as such.This is a perfect tool I would suggest any organization to adapt to.
What problems is the product solving and how is that benefiting you?
It helps in incident management.Informing the person oncall in case of job failures.Helps in keeping track on who is owning any incident.Informs the oncall person about a failure.
Been using pager duty as a software engineer for years
What do you like best about the product?
Great mobile app, very reliable, lots of different alert options
What do you dislike about the product?
Not sure if this is something in your control, but I'd like to not have to switch my iphone off of silent in order to still get alerts
What problems is the product solving and how is that benefiting you?
We are able to catch issues early and be more reliable.
Helps us stay alert
What do you like best about the product?
The rotating schedule feature is awesome. This allows us to not have to worry about changing the contact info each time.
What do you dislike about the product?
We really don't dislike any features. It helps us save time and we can easily resolve a feature via phone.
What problems is the product solving and how is that benefiting you?
We used to have to change the contact info on a number we forwarded to someones cell each rotation. We now have that change automatically based on a call schedule.
Recommendations to others considering the product:
This saves us a ton of time and effort each call rotation.
Great tool for support
What do you like best about the product?
Scheduling and Notifications. Prompt phone calling, Slack integration.
What do you dislike about the product?
not intuitive to change or create schedules
What problems is the product solving and how is that benefiting you?
As an Ambulance company, we need to have 100% uptime. Pager duty helps with prompt responses to issues.
showing 281 - 290