PagerDuty Operations Cloud
PagerDutyExternal reviews
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PagerDuty : Seamless monitor of IT alerts
What do you like best about the product?
1. PagerDuty is most suited for highly critical business application or server to monitor the application and server alerts.
2. Alerts are automated, meaning it can send alerts to multiple channels.
3. The company that I worked for used PagerDuty extensively, which helped in on-call scheduling and incident Management
2. Alerts are automated, meaning it can send alerts to multiple channels.
3. The company that I worked for used PagerDuty extensively, which helped in on-call scheduling and incident Management
What do you dislike about the product?
Since PagerDuty is well established in the market, it's cost is comparitively higher compare to other Incident Management providers.
I personally did not like the bombarding of alerts for the issue, howerver this can be silenced now with snoozing the alert.
I personally did not like the bombarding of alerts for the issue, howerver this can be silenced now with snoozing the alert.
What problems is the product solving and how is that benefiting you?
Problem1: Teams tend to miss High volumes alerts , leading to important alerts being missed or ignored.
Solution1: PagerDuty consolidates alerts and ensures that only actionable alerts reach the on-call team, reducing alert noise.
Problem2: Managing on-call schedules manually is time-consuming and prone to errors.
Solution2: PagerDuty automates on-call scheduling, it assigns alerts only to the on-callers, thus helps effectively to monitor alerts.
Solution1: PagerDuty consolidates alerts and ensures that only actionable alerts reach the on-call team, reducing alert noise.
Problem2: Managing on-call schedules manually is time-consuming and prone to errors.
Solution2: PagerDuty automates on-call scheduling, it assigns alerts only to the on-callers, thus helps effectively to monitor alerts.
Review for Pagerduty - Good On Call Partner
What do you like best about the product?
Pagerduty is SaaS based alerting systems allowing companies to use for their in house technology for incident response. It provides the real-time monitoring for all the infrastructure and services by generating calls and emails as needed. It also provides a lot of integrations with other products for example Jira, Nagios and Slack. PagerDuty has a level of escalation setup that allows incidents to follow a process chain which benefits a lot in escalation matrix. PagerDuty features like SSO, Role based Access are really a good add-ons which ease our usage and aslo initial setup.
What do you dislike about the product?
Pagerduty is expensive as compared to its competitors in the market and Its integration lacks some features like easy set up. It has a way to improve its configurations so that a user with zero technical knowledge can understand it. Auto-recovery of alert feature sometime fails and it needs some improvements.
What problems is the product solving and how is that benefiting you?
Pagerduty is playing major role in our project when it comes to monitoring system, We have integrated the pagerduty with Nagios so when any alerts captured in nagios we get it notified by Pagerduty which sends us an email,notification followed by call so with this we are not in a position to miss any critical alerts especially during oncall hours without pagerduty we can't sleep peacefully.
PagerDuty Review: Enhancing Efficiency in Incident Respons
What do you like best about the product?
I did work in integrating alert system to pagerduty, hence these are the few positive pointers, I noted.
a. PagerDuty has a real time alerting system.
b. Intimation over phone as message and phone call.
c. Simple interface, yet robust feature.
a. PagerDuty has a real time alerting system.
b. Intimation over phone as message and phone call.
c. Simple interface, yet robust feature.
What do you dislike about the product?
I did not see any major negatives with PagerDuty, however the cost compare to other compitetors is at the higher number.
What problems is the product solving and how is that benefiting you?
It is really helpful in intimating the persona who in on-call for that day, best thing is we can easily configure the persona, who is assigned for the support.
In this way, it easily helps in seamless monitoring.
In this way, it easily helps in seamless monitoring.
Great Product
What do you like best about the product?
Awesome tool for sending the Alert to the responsible person within real time it helps to incident management , it is very easy to use and easy to deployment and customer support team which is very hellpful and avalaible 24*7.
What do you dislike about the product?
there is no Cons from our point it is great product and going in right direction
What problems is the product solving and how is that benefiting you?
It helps to manage the incidents and fail to unwanted things to send the alert to the right responsible person with real time effect.
Alerting tool Pagerduty
What do you like best about the product?
The integrations is very easy as compare to others and very Simple USER INTERFACE (UI) and there are so many specifications and feature of pager duty but we like the alerting system which make this software unique.
What do you dislike about the product?
From my point of view there i no Cons everything is going in right direction.
What problems is the product solving and how is that benefiting you?
The feature of send the real time alert to the responsible person with real time incident is very good, it feature male the different from all other alternatives of pagerduty.
Pager Duty review
What do you like best about the product?
Helps to alert and acknowledge incidents in timely manner to prevent further issues
What do you dislike about the product?
No functionality to customize the incoming call number atleast allow me to chose the country as I have blocked all calls from outside my country
What problems is the product solving and how is that benefiting you?
Timely alerts and incident management and helps to resolve or escalate the issues
PagerDuty lets us manage the communication bridge and process
What do you like best about the product?
It is even better when the mobile app is user-friendly and straightforward. Notifications can be sent to our email, SMS, and Teams accounts in the event of an occurrence. I can stay updated on my clients' difficulties even while I'm not at my desk thanks to this. I find it really mind-blowing how effortlessly it streamlines team communication, enabling a preemptive reaction to any unexpected event.
What do you dislike about the product?
On desktop, there's a little lag time between applications. Sharing lists with those who require them without requiring a license would also be fantastic.
What problems is the product solving and how is that benefiting you?
Early infrastructure issue identification and optimized alert handling are just two of the many obstacles that PagerDuty has helped me tackle. This will help our operations remain stable and successful by enhancing decision-making, increasing operational visibility, and significantly decreasing the impact of events.
Alerts
What do you like best about the product?
pagerduty helps us in alerting our team without any issues it makes sure every right person is notified. Reports provide details about the incident in a breif way. It has great features such as alerting rules and on scheduling calling. Its very intutive to use and its set up is relevantly easy as well.
What do you dislike about the product?
the ui is cluttered and it can be made better. its dificult to dive deep into the software.
What problems is the product solving and how is that benefiting you?
Its easy to use and helps us manage the incidents we can mark incidents according to the priority it does everything better and helps us make thing for our users.
PagerDuty manages our team's response to incidents
What do you like best about the product?
Our team uses Pagerduty to coordinate the response of our clients in the event of an issue. A system for immediate notifications is available. Pagerduty has made monitoring a breeze; with it, we can leverage Jira and AWS to achieve the best results.
What do you dislike about the product?
How pager duty is utilized In my opinion, there are no drawbacks. However, it is important for software to periodically undergo updates in order to be up-to-date and avoid obstacles. Additionally, this platform can be confusing at times.
What problems is the product solving and how is that benefiting you?
Thanks to Pagerduty, our work is much easier, and we can now offer instant support to our clients. We are able to better manage our workforce with the help of pagerduty. I am pleased with the solution and think it is a great tool; the alerting system was really beneficial to us and sent notifications to the appropriate people using real-time data.
The team is very responsive and knowledgeable about market-leading product
What do you like best about the product?
I like that it helps focus more on other timely support functions while issues are being resolved. It also gives us the ability to manage our time efficiently. And the ability to customize and have PagerDuty perform various tasks as designed in the workflow.
What do you dislike about the product?
It is difficult to scale the administration of the tool. And Access to the PagerDuty web interfaces is slow at times. Besides that, it has met our needs.
What problems is the product solving and how is that benefiting you?
PagerDuty allows us to inform staff about tickets that need to be worked on and guide them to these tickets through links. In addition to being a great product with all the relevant features. And it gives me quick contacts with critical resources to solve problems.
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