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Reviews from AWS customer

12 AWS reviews

External reviews

922 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    abhishek s.

Works as intended

  • January 09, 2024
  • Review provided by G2

What do you like best about the product?
Pagerduty is an incident management tool. Its very easy to use and has all the features such as it alerting and monitoring. it can be integrated with many applications. it has a great software experience due to its vibrant ui.
What do you dislike about the product?
Nothinhg as of now pagerduty hasnt given any problems to us it is fabulous and i just enjoy working with it.
What problems is the product solving and how is that benefiting you?
its a great time saver you can let your complete team know about any issues by creating an incident and you can tag the users in that incident. one can also prioritize the incident.


    Aniket S.

A Software of Incident Management

  • January 08, 2024
  • Review provided by G2

What do you like best about the product?
the use of pagerduty is very relaible, and portal is very organzied and implementation of that software is very easy, and in last the UX is very good
What do you dislike about the product?
it is little bit Costly, many of time they send multi alert for short span of time which irritate to us rest all is good.
What problems is the product solving and how is that benefiting you?
Reliable, Incident management is very good and systematic way thats all


    Kashish J.

Feedback (PAGERDUTY)

  • January 08, 2024
  • Review provided by G2

What do you like best about the product?
First of all The creating of an Account is very easy and easy to integrate with alerts,and the Incident managing alert system to send the alerts to responsible person with real time is awesome.
What do you dislike about the product?
there is no major cons from my point of view but the zUI is little bit confusy rest all is good
What problems is the product solving and how is that benefiting you?
The Alerting system cvery helpful to us and triggered notification to resonsible eprson with real time data, and fully satisfied with the product and it is really very useful tool.


    Muskan H.

Valuable Feedback of PagerDuty

  • January 07, 2024
  • Review provided by G2

What do you like best about the product?
the featuree of make a incident and give to access of responsible eprson is very good and it is modern and very capable platform to send alerting with responsible person with reakl time checking.
What do you dislike about the product?
The use og pagerduty according to me there is no cons but every software wants modernization with respect to time to chase the hurdkles amd this platofrm many time get be confusy as well
What problems is the product solving and how is that benefiting you?
In pagerduty the noise alerting feature is very awesome and fantastic nd it helps to send real time alerts to rresponsible person it helps aa alot


    Devraj S.

Pagerduty: The Great Operation Manager

  • January 07, 2024
  • Review provided by G2

What do you like best about the product?
PagerDuty has a agreat user interface and has a great experience as majorly helps in identifying problems and sorting them out hassle free. It helps us out in great ways to achieve and accomplish the task with its great automated features .
What do you dislike about the product?
PagerDuty is a great software for organisations it can be challenging for new user to use but it is easy to access it one you get used to it.Pagerduty's integration feature can be improved a little bit so that it becomes easy to integrate .
What problems is the product solving and how is that benefiting you?
PagerDuty is solving N number of problems for as it has great automated features and it saves manpower its just a great software which get integrated to the software and solves the operations tasks easily as incident management by checking out onto all problems and giving the input about oppurtunities.


    Akhil R.

pAGER dUTY (Alerrting tool)

  • January 07, 2024
  • Review provided by G2

What do you like best about the product?
The great feature of Pagerduty is Alrting system , pagerduty sent the alert to the right person who is the responsible with real time data, it helps our time as well as econical or financial solution to our organization
What do you dislike about the product?
the cpst of the pagerduty is little bit high then other competitors and ui of night vision is not as per standard.
What problems is the product solving and how is that benefiting you?
Overall i would like to say it is very awesome product and it very helps to organization and it so gretas when pagerduty helps to us from start to finish but in the end it is so cool and time saving method


    Mike E.

Notify Team members

  • January 07, 2024
  • Review provided by G2

What do you like best about the product?
we use pagerduty when we need to notify the team about anything important we trigger a incident so that every member of the team can be notifies about the issue. It has all the features such as it can be used for both call and send sms. It has great integration support as well we have integrated aws with pagerduty for better response. Its really easy to use and can be easily implemented with your current system.
What do you dislike about the product?
The reports are bit of a mess they dont show everything in detail which can be a bit of a issue.
What problems is the product solving and how is that benefiting you?
We can connect with all the team members and can easily let them know about the issues with the system. It has helped us better collaborate with our teams.


    Paulo B.

It's wonderful to be able to receive immediate notifications in any situation

  • January 05, 2024
  • Review provided by G2

What do you like best about the product?
Mobile apps that are easy to use and intuitive are even better. We can also receive alerts based on an incident in our email, SMS and Teams. It helps me keep track of my clients' issues when I'm away from my desk.
What do you dislike about the product?
It has a slight delay between apps on the desktop. It would also be great to publish lists for people who need to see them without needing a license to do so.
What problems is the product solving and how is that benefiting you?
PagerDuty allows you to define groups to manage your team's package. It is a cost-effective solution for organization and helps create widgets quickly. Additionally, PagerDuty allows us to contol the communication bridge and allow people to manage the workflow.


    Bharat M.

Solve issues with Pagerduty

  • January 05, 2024
  • Review provided by G2

What do you like best about the product?
Pagerduty is an incident management tool which we use to manage our operational isssues. It has some great features which helps in maanging our number of incidents. Its very easy to use and it provides all the benefits to all the teams without any hassles. We use it daily and love using it.
What do you dislike about the product?
Pagerduty is very intutive to use and helps us to curb all the disturbances which occurs in our operation. we dont face any issues in our daily usage.
What problems is the product solving and how is that benefiting you?
It is really easy to use and set up it can be easily used between teams without any issues. escalations are sent imediately and its very easy to anwser them.


    Willie C.

PagerDuty has been an incredible asset in my role managing project flows

  • January 05, 2024
  • Review provided by G2

What do you like best about the product?
I love it because it helps automate alerts, which promotes timely responses to project issues. And creating workflow automation with PagerDuty is quick and easy to implement. With this tool, automatically escalate to the right people and schedule with ease.
What do you dislike about the product?
Customer support has been very helpful with the onboarding process. So I don't dislike this wonderful software.
What problems is the product solving and how is that benefiting you?
Now, each alert is appropriately managed based on its severity as it solves our problem with incident management and prevents us from missing alerts. Furthemore, navigating between the tools is easy and I can find the tools I need at all times.