PagerDuty Operations Cloud
PagerDutyExternal reviews
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Easy, sipmle, works
What do you like best about the product?
Easy to setup and use. Integrates with other business tools for most productivity
What do you dislike about the product?
The flow of ticketing could be a bit more straightforward and intuitive
What problems is the product solving and how is that benefiting you?
Solving the on-call availability where support can be reached by multiple means all through one interface. Realized that it can easily be done with PagerDuty.
Great collaboration tool for bugs
What do you like best about the product?
The alerts to phone and app are the most beneficial
What do you dislike about the product?
Scheduling backups are cumbersome as there is only a way via workarounds
What problems is the product solving and how is that benefiting you?
Any site outages. 100% visibility once an issue arises
We are using PagerDuty, because of this we have an eye on our servers all the time.
What do you like best about the product?
We are using PagerDuty to monitor our servers like HTTP 5XX, 4XX, CPU Utilization, Memory Utilization, Disk Space Utilization. We are using PagerDuty, because of this we have an eye on our servers all the time.
What do you dislike about the product?
I couldn't find any issue with PagerDuty.
What problems is the product solving and how is that benefiting you?
We are using PagerDuty to monitor our servers like HTTP 5XX, 4XX, CPU Utilization, Memory Utilization, Disk Space Utilization. We are using PagerDuty, because of this we have an eye on our servers all the time.
Recommendations to others considering the product:
PagerDuty is good tool, that you can use to monitor things. We are using PagerDuty to monitor our servers like HTTP 5XX, 4XX, CPU Utilization, Memory Utilization, Disk Space Utilization. We are using PagerDuty, because of this we have an eye on our servers all the time.
Pager Duty provides guaranteed delivery of notification alerts
What do you like best about the product?
Multi-Layered Schedules, these make escalations really easy.
What do you dislike about the product?
Nothing! Everything is easy to use and right there for you.
What problems is the product solving and how is that benefiting you?
Paging multiple people at various times.
Recommendations to others considering the product:
Keep doing what you are doing!
Best on call pager ever
What do you like best about the product?
I love all the features , especially the depth of the problem , I have tried using opsgenie and it isnt as efficient as pagerduty. I loved the extra customization
What do you dislike about the product?
Sometimes can be a bit messy with the overlay
What problems is the product solving and how is that benefiting you?
Paging and incident management is very important and with pager duty the task is almost done very effectively.
Simple to set up, awesome integrations, and just works
What do you like best about the product?
PagerDuty enables your team to setup alerts, on call schedules, escalation paths, run books, and everything you could need to provide themselves with meaningful realtime alerting. Most service offer some way to integrate with PagerDuty, and if they do not you can use their REST API to integrate on your own. Having the ability to be alerted via text, phone, slack, web app, desktop app, chrome plugin, etc. is invaluable when on call.
What do you dislike about the product?
Not much. Make sure when you are doing work you set up maintenance windows so you do not accidentally spam your team. Also make sure you have a way to auto resolve probes if they fail or else you may see your voicemail inbox get filled up pretty quickly.
What problems is the product solving and how is that benefiting you?
Being on call is not easy, but with PagerDuty you can empower your team to set up sensible alerts and react to them when they are triggered. It also helps teams mature as once you support your own software you become more aware of what kinds of important issues exist and need to be solved.
Recommendations to others considering the product:
Make sure that you setup maintenance windows and that your integrations support auto resolve. It is nice to not have to do something because an alert was updated due to it already fixing itself. Take some time to set up run books for people who are on call. You can link the run book urls right in the body of the alert so your team can take the appropriate action.
Very useful tool
What do you like best about the product?
Alert management and escalation policies are very important and work well.
What do you dislike about the product?
Incident reports don’t have too much flexibility.
What problems is the product solving and how is that benefiting you?
On call is being managed nicely.
If something breaks, PagerDuty lets you know.
What do you like best about the product?
Every time a service goes down or an application, or even hard down of servers, PagerDuty would inform you right away. This is very helpful for large-scale businesses as it helps you minimize financial loses since you are informed of possible outages before your customer even notices.
What do you dislike about the product?
The only thing I don't like about it is that you would be notified even after office hours specially if you are assigned to get PagerDuty during those hours. Who would want to get up late at night and receive notifications that your system is down, right?
What problems is the product solving and how is that benefiting you?
We are monitoring system health of our servers and making sure that all our applications and services are running. This has been very beneficial for us simply because we are notified is a specific service is not running, this way, we could inform system owners and they could start troubleshooting right away.
Recommendations to others considering the product:
If you need a very reliable monitoring tool, then get this product.
PagerDuty has been very useful not just for me, my team, but for the whole company in general.
What do you like best about the product?
We are getting notified for all possible down times of our servers. You could also set schedule on who would get notified for specific alerts at specific time of the day and day of the week. How cool is that right?!
What do you dislike about the product?
The fact that I will get notified anytime of the day.
What problems is the product solving and how is that benefiting you?
We've been monitoring our internal servers and services, this way, we could figure our if something s not working and we could fix things even before receiving a complain from our customers.
Recommendations to others considering the product:
Try this product which surely does gets the job done. This has been very vital to our business as it surely notify us once there is a down time with any of our systems or servers.
Setup paging for my team
What do you like best about the product?
Easy to setup and change quickly. Good UX and fast.
What do you dislike about the product?
Terminology is confusing. If I did not have an example of another team's setup, I'd be lost. Wish I did not have to ack or resolve all alerts.
What problems is the product solving and how is that benefiting you?
I needed to setup alerting for all of our systems that are just about to go up. I needed to integrate it with NewRelic, email, and slack. It works!
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