PagerDuty Operations Cloud
PagerDutyExternal reviews
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PagerDuty Watchdog
What do you like best about the product?
Pagerduty is very simplified and can create tasks at granular level.
What do you dislike about the product?
Noting at the moment. The product meets all the requirements.
What problems is the product solving and how is that benefiting you?
pagerduty helps us in altering Prod incidents and tracking the progress and resolving the incident.
It's great benefit is keeping track of incidents and time management.
It's great benefit is keeping track of incidents and time management.
Support team Lead managing multiple Cloud contracts
What do you like best about the product?
Instant call , message and Push notifications for Priority issues. Also we can configure it as per our need
What do you dislike about the product?
Making Schedule is very tedious. If more than one person in shift then hard to manage.
What problems is the product solving and how is that benefiting you?
Call contracts Priority 1 and critical issues. Turn around time for each consultant is very less. more Command on issues handled by a consultant.
Recommendations to others considering the product:
Make Schedules setup bit easy
It's ok
What do you like best about the product?
it does the job, nice gui, it lyncs seamlessly with AWS alarms
What do you dislike about the product?
nothing particularly, perhaps allow ourselves to create plugins for it
What problems is the product solving and how is that benefiting you?
24/7 support
Good Experience with Pager Duty
What do you like best about the product?
The best thing i liked so far while using pager dury is the UI which is self learning platform for any individual respective of there backgorund.
What do you dislike about the product?
I had just awesome one month experience ,one suggestion is PD can have some sort of correlation between the alerts saying these are dedup .
Show some previous alerts history as in what happened when this had triggered last time
Show some previous alerts history as in what happened when this had triggered last time
What problems is the product solving and how is that benefiting you?
In the current company ,we use it for alerts monitoring and set PD call/sms/email basing on severity of alert.
Recommendations to others considering the product:
Users will having wonderful experience with this product ,trust me :)
Pagerduty at its best!
What do you like best about the product?
User experience, Web interface, Easy to manage, flexible.
What do you dislike about the product?
the automatic call english accent could be made more clear. There should be an option to categorize messages and alerts in a more efficient way.
What problems is the product solving and how is that benefiting you?
It helps us to resolve issues quickly, right when the incident occurs. We use it actively to provide our end users 24/7 uptime.
Recommendations to others considering the product:
Whether you are a DevOps or Software Engineer, PagerDuty will monitor your product actively and will send you right alerts at right time.
Easy to use and intuitive
What do you like best about the product?
Easy to use
Intuitive
Configurable
Nice interface
Intuitive
Configurable
Nice interface
What do you dislike about the product?
Product supports most commonly requested features. Reporting could be enhanced but out of box feature set is quite rich
What problems is the product solving and how is that benefiting you?
Rotation duty for DevOps on-call and weekend support
a Half application
What do you like best about the product?
The constant updating and cool interface
What do you dislike about the product?
The notification system the push notification was during the call and is confusing how to acknowledge, also the call systems looks like a robot is a trying to speak
What problems is the product solving and how is that benefiting you?
Try to figure out a faster response for issues
Pagerduty review
What do you like best about the product?
It easy to schedule people on call based on a specific time and schedule.
What do you dislike about the product?
Sometimes it is difficult to learn how to use pagerduty
What problems is the product solving and how is that benefiting you?
To manage incident and page engineers quickly.
Recommendations to others considering the product:
Its a great tool especially for incident management. highly recommended.
Great platform to notify team of emergencies
What do you like best about the product?
PagerDuty allows our team to be alerted of emergencies facing our customers. There are robust options to configure triggers and notifications, as well as responses.
What do you dislike about the product?
The system can be very hard to understand and hard to configure without a walkthrough. Configuration is buried behind several menus and options.
What problems is the product solving and how is that benefiting you?
Emergency alerts for customer outages outside of our standard business hours.
Recommendations to others considering the product:
Highly recommend to reach out to PagerDuty Support for questions. They are very adept and can walk you through any issues. Great group of people.
PAgerDuty review
What do you like best about the product?
the reliability which it gives is amazing. I always get the alerts when there's an issue with our production and its really spot on.
What do you dislike about the product?
We have configured so many alerts that it bothers sometimes a lot :D but yes its helpful.
What problems is the product solving and how is that benefiting you?
Production monitoring alerts
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