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Reviews from AWS Marketplace

1 AWS reviews
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External reviews

885 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Rohit B.

Pager duty is good

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
Pagerduty is very good and will used it.
What do you dislike about the product?
Pagerduty doesnt has best ui like squadcast
What problems is the product solving and how is that benefiting you?
its calls immediately as soon our sites goes down


    Ajinkya B.

Best tool to handle blocker and urgent outages

  • June 07, 2023
  • Review verified by G2

What do you like best about the product?
PagerDuty is a powerful tool for IT operations that helps teams to manage incidents and alerts. It provides a centralized view of all incidents so that teams can quickly identify and respond to problems.
What do you dislike about the product?
The user interface can be a bit complex, and it can take some time to learn how to use it effectively. PagerDuty does not have a built-in ticketing system, so teams must use a third-party solution for this purpose.
What problems is the product solving and how is that benefiting you?
PagerDuty provides a centralized view of all incidents so that teams can quickly identify and respond to problems. Also, It can be used to automate the alert management process, such as sending notifications to the appropriate team members and escalating alerts as needed.


    Ajinkya M.

Pagerduty Review

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
it very good alerting tool & useful for most critical alerts
What do you dislike about the product?
useful for most critical alerts & fast for alerting responce
What problems is the product solving and how is that benefiting you?
useful for most critical alerts & fast for alerting responce


    Swapnil G.

Pagerduty for alerting

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
It was best to use and user friendly and most useful
What do you dislike about the product?
Alerting frequently and some time unable to stop them
What problems is the product solving and how is that benefiting you?
Incidents and real time management


    Alexis C.

The only too l you cannot ignore

  • April 24, 2023
  • Review verified by G2

What do you like best about the product?
It does its job to notify you even when you usually would not have seen the matter. People can't ignore it; with that, it's easy to be sure that the team will be notified.
What do you dislike about the product?
Some integrations do not give enough details in the alerts, so we need to look for the info in each tool.
What problems is the product solving and how is that benefiting you?
Have shifts for alerting the correct person efficiently and managing escalations to the right level of support quickly.


    Computer Software

Excellent tool to gather learnings from incidents

  • April 20, 2023
  • Review verified by G2

What do you like best about the product?
Jeli is highly focused on getting learnings ("opportunities") from incidents and making sure incidents are not wasted. Jeli is excellent for building a narrative around the events to gain the greatest insights.


Jeli offers excellent guidance and best practices on post-incident analysis. Jeli also focus on essential things such as being blame-aware and having a positive culture. Jeli will likely help us maintain best practices for incident analysis.
What do you dislike about the product?
Some of the APIs are still in development. Look forward as more aspects of the API become available, for example, the ability to extract data tagged data from incidents via API.
What problems is the product solving and how is that benefiting you?
Finding the best learnings from incidents. Tagging data with custom data.


    Information Technology and Services

Handy incident plugin for Slack

  • April 18, 2023
  • Review verified by G2

What do you like best about the product?
Simple commands and fairly intuitive design, good demo.
What do you dislike about the product?
Not best suited for security incidents since private channels, access control etc haven't been implemented yet, but this should be coming soon.
What problems is the product solving and how is that benefiting you?
Saves time on updating other channels and the right folks on the progression of an incident.


    Computer Software

Convenient interface

  • April 13, 2023
  • Review verified by G2

What do you like best about the product?
Fosters good collaboration on an incident and allows for some level of automated documentation with a unified workflow.
What do you dislike about the product?
Limitations around:
* Followup mechanisms for permanent improvements
* Non-technical collaboration to manage customers, etc.
What problems is the product solving and how is that benefiting you?
Fostering collaboration around incidents and simplifying documentation by unifying workflow


    Music

Ok experience, could be more user friendly

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
The software is good, and integrations are good. But it's just one more product that I have to deal with. It's good for looking at things at a high view though, and it's as good as your data is.
What do you dislike about the product?
Too time consuming inputting all the data. But good when effort is put in. The problem is, most people don't put the effort, including myself. I wonder if there's a way we can streamline it more.
What problems is the product solving and how is that benefiting you?
It's helping us solve incident management issues, or rather tracking them, and using them to show trends in the types of issues we're facing on the daily. It's not a bad too for this.


    Entertainment

Used widely

  • April 13, 2023
  • Review verified by G2

What do you like best about the product?
Use for incident reporting and response here. Nice UI
What do you dislike about the product?
Nothing too much to particularly dislike about it
What problems is the product solving and how is that benefiting you?
place to respond to incidents and keep records