PagerDuty Operations Cloud
PagerDutyExternal reviews
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PagerDuty Works Well
What do you like best about the product?
PagerDuty does a pretty good job with its core functionality
What do you dislike about the product?
PagerDuty is sometimes difficult to understand and configure
What problems is the product solving and how is that benefiting you?
Helps us track technical problems and fight fires. Definitely allows us to respond faster
Engineer who uses Pager Duty for production alerting.
What do you like best about the product?
Pager Duty is so easy to integrate with the most popular languages. We were able to get it integrated with our codebase in no time.
What do you dislike about the product?
User interface is not so easy to use and its intuitive, it lacks features. Each time i use the UI, i forget how i did the past time to get something configured, eventually we get there but its not easy.
What problems is the product solving and how is that benefiting you?
Realtime production system monitoring. Gives the flexibility for the team to stay focussed on production while doing production support.
Keeps me up at night
What do you like best about the product?
* Alerts are noisy which is nice.
* Has nice slack integration, rollbar, and other services
* Mobile app is decent.
* Has nice slack integration, rollbar, and other services
* Mobile app is decent.
What do you dislike about the product?
* Scheduling an override is pretty difficult and you have to do it in multiple places since we have different roles (e.g. primary, secondary).
* Email notifications of when I'm going to primary from secondary are a bit noisy but perhaps those can be controlled with some settings.
* Email notifications of when I'm going to primary from secondary are a bit noisy but perhaps those can be controlled with some settings.
What problems is the product solving and how is that benefiting you?
Accountability for site reliability. => Alerts when something is on fire.
Recommendations to others considering the product:
It's the industry standard so chances are you using it for site monitoring is high. I suggest playing around with it before you actually go "on call" with it so you don't receive any surprises.
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