PagerDuty Operations Cloud
PagerDutyExternal reviews
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" Tremendous and Robust"
What do you like best about the product?
Tremendously and exclusively workload automations.
It is an intrusive WYSIWYG with pleasant UI/UX design.
Intelligence automations.
Consolation management.
API integration and more.
It is an intrusive WYSIWYG with pleasant UI/UX design.
Intelligence automations.
Consolation management.
API integration and more.
What do you dislike about the product?
Nothing wrong we've noticed during implantation.
What problems is the product solving and how is that benefiting you?
We have seamless and exclusive experience in machine data and HI integration.
" Hyper-personalised Integration "
What do you like best about the product?
It is a reliable real-time designed to personalise integration of human intelligence and machine data.
Seamlessly harness data from complex digital ecosystems.
Simplicity in usability.
Seamlessly harness data from complex digital ecosystems.
Simplicity in usability.
What do you dislike about the product?
Nothing to dislike upon its functionality and services since it over delivers.
What problems is the product solving and how is that benefiting you?
Integration of machine data and human intelligence thus improved agility and visibility across the organisation.
Effective Digital Operations With PagerDuty
What do you like best about the product?
I like getting incident notifications on time
The tool will connect people with incidents based on their expertise
Ensures a good customer experience
The tool will connect people with incidents based on their expertise
Ensures a good customer experience
What do you dislike about the product?
So far nothing gas failed. It has been very useful
What problems is the product solving and how is that benefiting you?
We use the software for bettering customer experience. Incidents are reported and responded to on time
Automation Handle
What do you like best about the product?
I like it's simple,graphical divination of automated tasks with role-based and context-based control.
What do you dislike about the product?
I have not discovered anything bad since we acquired it.
What problems is the product solving and how is that benefiting you?
We get standardised operations procedures.
Tasks automation with easy delegation to participants.
Tasks automation with easy delegation to participants.
PagerDuty's features are enough to satisfy the needs of our group
What do you like best about the product?
What I like best about PagerDuty is the simple but effective alerting strategies for controlling on-call personnel. Schedules and rules may be predetermined, which makes it easy to manage on-call staff. Additionally, Slack's connectivity with other services is excellent. We have not had any issues connecting it to external alerting services, which are compatible with most. It is possible to set up basic integrations for your alerting systems through their APIs.
What do you dislike about the product?
I wouldn't say I like PagerDuty because it does not have native support for managing services. PagerDuty makes it challenging to keep track of people and their jobs on the platform if one does not use it frequently. Another downside is that PagerDuty does not support two-factor authentication, which should be industry standard by now.
What problems is the product solving and how is that benefiting you?
PagerDuty is solving the problem of inefficient on-call scheduling, notifications, and escalations. This benefits you by allowing teams to resolve incidents faster and improve mean time to resolution.
Digital Operations Management Made Easy Thanks to - PagerDuty
What do you like best about the product?
Getting notified and attending to incidents is not only made easy but also fast.
It connects the right team/person with the right incident for fast response
It connects the right team/person with the right incident for fast response
What do you dislike about the product?
Sometimes ticketing can be overwhelmed. However, it's an overall worthy software
What problems is the product solving and how is that benefiting you?
PagerDuty ensures better coordination of teams and makes it easy to attend to incidents.
A Powerful Digital Operations Management Software
What do you like best about the product?
It enhances customer experience
Handles issues in real time
Identify problems and ensures they don't reoccur in future.
Handles issues in real time
Identify problems and ensures they don't reoccur in future.
What do you dislike about the product?
This tool is not for beginners. Needs experience to use it.
What problems is the product solving and how is that benefiting you?
We use this product to make customer experience better and to identify problems faster for better solutions.
Fun using and learning with Jeli
What do you like best about the product?
The tool continues to grow in usefulness and sophistication. Apart from the tool, I most appreciate the expertise in learning from incidents that Jeli brings into your organization when you partner with them.
What do you dislike about the product?
The downsides of Jeli are similar to the downsides of adopting any new tool. It's something else you must learn to use and become familiar with to derive value from. Its not difficult to use but, like anything still takes time. The documentation to enable asynchronus onboarding could be improved.
What problems is the product solving and how is that benefiting you?
Performing incident analysis is a time-consuming process. The jeli tool enable me to analyse an incident quicker and help dirive more profound learnings. The expertise they bring in general approaches to learning from incidents is much into an organisation help encourage a learning culture.
Managing Digital Operations at Par
What do you like best about the product?
PagerDuty makes it seamless to attend and resolve incidents like comprehending who is on a call.
What do you dislike about the product?
Ticket time to machine time for incidents was overwhelming during initial setup.
What problems is the product solving and how is that benefiting you?
Automate worl across teams by enhancing coordination business response via dashboards and real-time alerts.
Automation Platform to Accelerate Response in Critical Moments
What do you like best about the product?
Am satisfied by how PagerDuty ensures reliability management and automated incidents response.
What do you dislike about the product?
I have not encountered any failure or problem.
What problems is the product solving and how is that benefiting you?
It enables our large team to share on-call load.
Easy customizable and allows many scheduling options.
Easy customizable and allows many scheduling options.
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