Process Street
Process StreetReviews from AWS customer
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Perfect solution to automate processes
What do you like best about the product?
Simple easy to use, does not require programmers, ease of implementation and integrations and they continue to add features. Excellent customer support
What do you dislike about the product?
There is nothing I do not like about Process Street
What problems is the product solving and how is that benefiting you?
It ensures that all processes are handled the same each time by every team member.
A Great Team Checklist Tool
What do you like best about the product?
We've been using it for a while now, mainly for keeping track of routine stuff between different teams, and it's worked out pretty well. It's a solid tool, but it's not without a few quirks.
Process Street is a fantastic solution for executing those relatively simple checklists. We use it, for instance, for our new hires, and it's quite helpful. HR handles the contract, I set up their accounts, and the team lead takes care of the onboarding and hardware. The collaboration features are solid. It’s easy to see who has added what, assign a specific task to someone, and the comment system, which sends an automatic email, is great for keeping me in the loop without having to constantly log in.
Creating a new checklist is a breeze, especially if you stick to the basics. The drag-and-drop editor is intuitive, and it's easy to get a workflow up and running quickly. I was also pleased to find that Process Street has an AI tool now to help with checklist creation, which is a neat feature, even though I haven't needed it yet. It shows they're focused on making the platform even more user-friendly. I also appreciate that there are a ton of advanced features we aren't using right now, but it's good to know they're there if our needs grow in the future.
Process Street is a fantastic solution for executing those relatively simple checklists. We use it, for instance, for our new hires, and it's quite helpful. HR handles the contract, I set up their accounts, and the team lead takes care of the onboarding and hardware. The collaboration features are solid. It’s easy to see who has added what, assign a specific task to someone, and the comment system, which sends an automatic email, is great for keeping me in the loop without having to constantly log in.
Creating a new checklist is a breeze, especially if you stick to the basics. The drag-and-drop editor is intuitive, and it's easy to get a workflow up and running quickly. I was also pleased to find that Process Street has an AI tool now to help with checklist creation, which is a neat feature, even though I haven't needed it yet. It shows they're focused on making the platform even more user-friendly. I also appreciate that there are a ton of advanced features we aren't using right now, but it's good to know they're there if our needs grow in the future.
What do you dislike about the product?
My main issue with Process Street comes down to two things: a steep learning curve for complex logic and the pricing. While creating basic checklists is easy, trying to build any kind of complex conditional logic is a whole different story. It’s a lot of trial-and-error to get it right, and it can be a bit frustrating.
The other big sticking point is the cost. It can feel pretty expensive, especially since we're not even scratching the surface of the advanced features we're paying for. You pay per user, and while they do offer free guest users, they're pretty limited in what they can do. If you have a large team where a lot of people only need to check off a task every once in a while, the price tag just doesn’t make sense. It’s a real barrier for us and probably for a lot of other companies with many infrequent users. Maybe something with a more flexible pricing model, like based on tasks, could be a better fit.
My experience with customer support is also abit mixed. Some cases were handled great, with support engineers walking me through all the steps to get it working, while other cases where dismissed with a generic "see the support documentation here" and a link to an article that didn't really address my issue.
The other big sticking point is the cost. It can feel pretty expensive, especially since we're not even scratching the surface of the advanced features we're paying for. You pay per user, and while they do offer free guest users, they're pretty limited in what they can do. If you have a large team where a lot of people only need to check off a task every once in a while, the price tag just doesn’t make sense. It’s a real barrier for us and probably for a lot of other companies with many infrequent users. Maybe something with a more flexible pricing model, like based on tasks, could be a better fit.
My experience with customer support is also abit mixed. Some cases were handled great, with support engineers walking me through all the steps to get it working, while other cases where dismissed with a generic "see the support documentation here" and a link to an article that didn't really address my issue.
What problems is the product solving and how is that benefiting you?
Process Street is a must-have for our inter-team processes. It completely streamlines for something like our new-hire onboarding, making sure no step is missed and everyone knows exactly what they need to do. It’s a huge improvement over the mess of emails and spreadsheets we used to have.
Beyond that, it's become a critical tool for compliance. It provides a clear, documented, and auditable trail for every task completed in a workflow. Nowadays, I mostly log in when I get an email notification that I have a task or when I need to check something for our compliance records. It's not something I'm in every day, but when I need it, it's there.
Beyond that, it's become a critical tool for compliance. It provides a clear, documented, and auditable trail for every task completed in a workflow. Nowadays, I mostly log in when I get an email notification that I have a task or when I need to check something for our compliance records. It's not something I'm in every day, but when I need it, it's there.
nicely done
What do you like best about the product?
its arranged in a way I want it to be and also the ease of use like its auto login which is really convenient for me
What do you dislike about the product?
sometimes the number of clicks you have to do
What problems is the product solving and how is that benefiting you?
helping with the client esp for no future appointments
Workflow Automation in Weeks
What do you like best about the product?
Compliant automation is achieved through AI, ingestion and digitization of SOPs, Guidelines, Regulatory Rules and leverage of 4000 production workflows. Any industry, role, use case and task.
What do you dislike about the product?
Not Applicable. Over time you will see even more AI capabilities.
What problems is the product solving and how is that benefiting you?
Customers can stop writing pages of documentation that are hard to maintain and found on various files in SharePoint or Google. All of your workflows can developed or easily converted. As I advise firms on the use of AI into their operations, start with digitizing your business. Process Street integrates with Agentic AI, Slack and Teams and any enterprise application through APIs.
Best track of the task
What do you like best about the product?
Its notifies through emails that there is a task due and need to complete it soon. So once I logs into Process st its easy to use and properly structured. I use it frequently to complete my technology task. Once I have connected with customer support for the task not reflecting in my ID and it got resolved quickly. There are many features which are best.
What do you dislike about the product?
Once I got the error regarding the task which was assigned to me so sometime in that case it is not helpful and I have to refresh multiple times.
What problems is the product solving and how is that benefiting you?
Track of all the workflows and task to be completed in order to achieve a common organization goal.
Great product filling a niche in the market
What do you like best about the product?
Helps businesses to stay organised by allowing a platform to develop business process. Automations are quite powerful.
What do you dislike about the product?
Developing effective processes is sometimes difficult and its possible to end up with "process sprall" where hundreds of unfinished processes clog up the system and cause administrative nightmares.
What problems is the product solving and how is that benefiting you?
User onboarding processes
User termination processes
SOPs for IT Technical tasks
User termination processes
SOPs for IT Technical tasks
Great Product!
What do you like best about the product?
The ease of use between team members. It makes working between my team and each team wayyy easier.
What do you dislike about the product?
It used to be the lack of automation but that is now resolved!
What problems is the product solving and how is that benefiting you?
Onboarding and Offboarding. It allows us to stay organized easily.
Navigate Complex Processes
What do you like best about the product?
Its easy to use and have a step by step reference on how to follow specific processes. You can also collaborate with team members.
What do you dislike about the product?
Not having an option to opt out of a step that isn't applicable, you just pass on from it but may be nice to have something to check off as does not apply.
What problems is the product solving and how is that benefiting you?
Easy to work through complex procedures, with many steps.
Professional tool to create a detailed SOP.
What do you like best about the product?
What I appreciate most about Process Street is the ability to create detailed step-by-step guides with screenshots for employees. These guides can be updated as needed, ensuring they remain current. Additionally, the conditional logic feature allows for the creation of adaptive workflows, helping to streamline and optimize tasks.
I have been using it for almost a year now.
I have been using it for almost a year now.
What do you dislike about the product?
The platform can be a bit slow at times, but the developers have the opportunity to optimize load times for improved performance.
What problems is the product solving and how is that benefiting you?
"We are a real estate company that uses Process Street to provide detailed standard operating procedures (SOPs) for both current and future employees. With everything clearly documented and instructions presented in a simple, accessible format, we’ve been able to significantly reduce training costs for new hires.
Very helpful for onboarding
What do you like best about the product?
It divides your tasks into section and can create links and screenshots at the same time
What do you dislike about the product?
You can not mark completed the steps you have done instead wait for all the steps to be completed
What problems is the product solving and how is that benefiting you?
It divides all the onboarding tasks into section and helps doing onboarding smoothly
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