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The best checklist solution we have ever seen by far
What do you like best about the product?
The developers of Process Street clearly understand the needs of organizations seeking to standardize procedures with easy to use and build checklists. But that is only the starting point, because they have added so many useful features like conditional steps, automated email notifications, scheduled processes and much more. Our team uses Process Street every single day, and it saves us so much time and effort. We looked at a lot of solutions, but nothing came close to this one.
What do you dislike about the product?
I can't think of any downsides to using Process Street.
What problems is the product solving and how is that benefiting you?
We were using Word documents with tables to construct complex checklists, but managing custom steps that were only applicable under certain circumstances or for certain clients was clunky and made our checklists very large and inefficient. Process Street allows us to prompt the user with a few simple questions near the beginning of the workflow to create a custom checklist with only the steps needed for the given circumstances. This is a huge time saver.
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Great customisability but confusing at times
What do you like best about the product?
- Following processes saves me time, keeps me on track and helps reduce mistakes!
- I like the ablility to think through what I want a process to achieve, and find the majority of options avialabe to curate that process for my specific business needs.
- The support team are amazing to work with!
- Using the AI generator as a starting point can be really helpful, as it presents aspects I may have missed, then I can remove and replace steps as desired.
- I like the ablility to think through what I want a process to achieve, and find the majority of options avialabe to curate that process for my specific business needs.
- The support team are amazing to work with!
- Using the AI generator as a starting point can be really helpful, as it presents aspects I may have missed, then I can remove and replace steps as desired.
What do you dislike about the product?
- It's not always easy to find specific processes and reports.
- Help documentation is sometimes sparse and confusing.
- Creating a process can get complicated very quickly.
- Help documentation is sometimes sparse and confusing.
- Creating a process can get complicated very quickly.
What problems is the product solving and how is that benefiting you?
Helps me to stay on track with tasks
Helps me to minimise mistakes
Helps me to store and find previous information
Allows me to expand and edit processes as needed
Helps me to minimise mistakes
Helps me to store and find previous information
Allows me to expand and edit processes as needed
Best Project/Process Management software for individuals or teams
What do you like best about the product?
The best part of process street is that it is a completely customizable platform that allows individuals and teams to create a dynamic project/process list that let's people know who is reponsible and when it is due. The logic that allows certain steps to be part of the process or removed from the process helps to avoid clutter. It also removes endless emails of "where can I find this" or "is this done yet". This allows me as a manager for everyone to know what is supposed to be done and when.
What do you dislike about the product?
I have yet to encounter something I don't like about process street.
What problems is the product solving and how is that benefiting you?
Many time people weren't sure where we were at in the process. This allows one place to know how all of our projects are doing across multiple iniatiatives. I tell people to make sure they don't leave for the day until they have checked off all that days tasks.
a very easy to set up Standard Operation Manual (SOP)
What do you like best about the product?
The user interface is spotless and easy to use. i don't need to reach out to their support team to set up more than 30 procedures.
What do you dislike about the product?
This is hard to find or filter the procedure I have set up.
What problems is the product solving and how is that benefiting you?
I want a simple and easy-to-use SOP. Process Street is the way to go after I searched for more than 5 procdcuts.
Good software, but not trustworthy company
What do you like best about the product?
very scalerable
many features
great support
many features
great support
What do you dislike about the product?
not intuitive
very complex
not trustworthy company
We are a small business operating in the field of sustainable consultancy.
We started using Process Street in 2018.
On the one hand the software is very powerful, on the other hand it is highly complex and very difficult to get used to it and to unlock all it's potential.
While working with it, we became more comfortable and integrated it more in more in our companies processes, and even in the processes with clients.
But this was a big fault.
Firstly it is very difficult to remember all the many options of how it works if you do not work with it at least on a weekly basis.
So if you are a small or mid size company like us that can not assign an employee specifically for this software - hands off from process street.
But the main reason why we decided to walk away from it, or better walk away from the company Process Street, was their product policy or better said customer exploitation policy thats work as follows:
1. Start as a small company and refine your product from the feedback of your customers / beta testers.
2. Grow, launch more services and make your customers become dependent on your software
3. Once your customer base is big enough and your revenues fly, rise the prices abruptly and exorbitantly.
And that's how Process Street executed that strategy:
1. They deleted the free plan that gives you the option to pause the service.
2. And they rose the pro plan from 30 USD per month and member to 415 USD (+1200 %) incl. more members.
3. They forbid companies like hours who paused not to get back to their old plan (with one member) and so forced us to join the new plan.
Though they offered us to stay in the old plan when we don not pause we decided to cancel.
This was a hard decision because we invested hundreds of hours in developing our processes with that software
But THE basic prerequisite of all business relations is trust.
And Process Street prefers the short term maximisation of gains to reliability and partnership.
Though it is a great software, we recommend don't trust them and stay away.
very complex
not trustworthy company
We are a small business operating in the field of sustainable consultancy.
We started using Process Street in 2018.
On the one hand the software is very powerful, on the other hand it is highly complex and very difficult to get used to it and to unlock all it's potential.
While working with it, we became more comfortable and integrated it more in more in our companies processes, and even in the processes with clients.
But this was a big fault.
Firstly it is very difficult to remember all the many options of how it works if you do not work with it at least on a weekly basis.
So if you are a small or mid size company like us that can not assign an employee specifically for this software - hands off from process street.
But the main reason why we decided to walk away from it, or better walk away from the company Process Street, was their product policy or better said customer exploitation policy thats work as follows:
1. Start as a small company and refine your product from the feedback of your customers / beta testers.
2. Grow, launch more services and make your customers become dependent on your software
3. Once your customer base is big enough and your revenues fly, rise the prices abruptly and exorbitantly.
And that's how Process Street executed that strategy:
1. They deleted the free plan that gives you the option to pause the service.
2. And they rose the pro plan from 30 USD per month and member to 415 USD (+1200 %) incl. more members.
3. They forbid companies like hours who paused not to get back to their old plan (with one member) and so forced us to join the new plan.
Though they offered us to stay in the old plan when we don not pause we decided to cancel.
This was a hard decision because we invested hundreds of hours in developing our processes with that software
But THE basic prerequisite of all business relations is trust.
And Process Street prefers the short term maximisation of gains to reliability and partnership.
Though it is a great software, we recommend don't trust them and stay away.
What problems is the product solving and how is that benefiting you?
checking tasks
Know nothing better than Process St
What do you like best about the product?
Very easy to use and can be easily customized as per the need
What do you dislike about the product?
Few changes are brought in the system without any heads up or being discussed. We get used to our ways of working and when any new thing has to come, we better know it from before.
What problems is the product solving and how is that benefiting you?
Helps in tracking our service to clients
Process Street has helped us manage our projects and save us time
What do you like best about the product?
What I like about Process Street is that it helps us outline the steps in our daily/weekly activities. It helps us remember what's next step on a certain task and keep us up to date on the things that needs to be done. It saves us time and help us manage our projects.
What do you dislike about the product?
I don't think there's something we dislike about Process Street because whenever we have problems or concern, they are easy to reach and they listen to your concerns
What problems is the product solving and how is that benefiting you?
Process Street helps us remember what to work on next and that we are on track on our tasks. It makes us productive and keep us on track.
Great tool for ensuring fidelity of implementation with processes
What do you like best about the product?
The ability to build steps, checklists, forms to collect info. Love the recurring checklist feature where you can have a checklist scheduled to be emailed to you on a certain recurring date basis. It connects with Zapier & other apps.
What do you dislike about the product?
You can only trigger most automation actions based on the completion of an entire tab of the workflow, it would be nice if you could trigger them based on one click or field within a tab.
What problems is the product solving and how is that benefiting you?
Onboarding our customers, bringing consistency, standardization, & fidelity to implementation of our key operational practices. It is helping direct all the steps for complex software configurations that need to be done.
Easy and required information properly defined in a compact manner
What do you like best about the product?
Easy to remember the steps mentioned so clearly.
What do you dislike about the product?
there is no such feature I came across as of now
What problems is the product solving and how is that benefiting you?
It's helping the new joiners to go through the as-is processes which are easily understood and accessible.
User friendly and helpful
What do you like best about the product?
The Process Street application is easy to navigate. I have everything that I need
What do you dislike about the product?
I cant think of anything since very useful
What problems is the product solving and how is that benefiting you?
Data entry for the applicant's information. It is useful because you have to follow the step by step process.
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