What do you like best about the product?

I thought it was helpful to track progress on projects and tasks as a new employee.

What do you dislike about the product?

I wish there was an easier way to dismiss or discontinue getting alerts for items that were loaded in my process street that weren't applicable or relevat

What problems is the product solving and how is that benefiting you?

Tracking progress on tasks

What do you like best about the product?

Easy to navigate and look for data you are looking for

What do you dislike about the product?

There are many option to choose from that usually show the same details

What problems is the product solving and how is that benefiting you?

workflow of clients applications and step by step process

What do you like best about the product?

It is very user-friendly and helps to be on track . It has a simple interface that everybody can easily follow and understand. I like it! It's a fantastic software.

What do you dislike about the product?

There are times that it is not working and having some technical issues, but what's good about it is it would also notifies you that someone is taking care of it

What problems is the product solving and how is that benefiting you?

It makes sure that the workflow for a specific task is completed. It's like a checklist guide leading you to do the right thing. This helps us user to to make sure we are on the right track

What do you like best about the product?

You have your work cut out for you. The step by step templates will help you customize a specific task and will help you be on track.

What do you dislike about the product?

There is nothing I don't like about process st.

What problems is the product solving and how is that benefiting you?

I'm not experiencing any problems.

What do you like best about the product?

The step-by-step process and it is easy to follow

What do you dislike about the product?

when you have a set up filter and when you refresh it goes back to default

What problems is the product solving and how is that benefiting you?

forgetting to do something in a process

What do you like best about the product?

Easy to navigate and customizable. It can be used for almost all our processes.

What do you dislike about the product?

Sometimes it loads longer than expected and there are unexpected downtime.

What problems is the product solving and how is that benefiting you?

It helps us to keep track on our daily tasks.

What do you like best about the product?

It keeps you organized and its easy to find materials

What do you dislike about the product?

Sometimes it can be overwhelming and difficult to navigate

What problems is the product solving and how is that benefiting you?

Getting employees up and running on all the different products and Verkada platform

What do you like best about the product?

It's just so easy to digitally support processes by using the digital checklists of this tool.
I also appreciate the teams app!
And the support is really great.

What do you dislike about the product?

Nothing - the tool is just running fine and the support is great.

What problems is the product solving and how is that benefiting you?

The tool has a very straight forward approach to implement digital checklists.
The time it takes to implement a process is very short.
It helps to standardize the daily work and to increase the quality drastically.

What do you like best about the product?

Automates process and creates a clear plan

What do you dislike about the product?

not many cons I can think off, perhapps a bit more customizable for the user

What problems is the product solving and how is that benefiting you?

Creates a clear strcuture which means I have to complete the same steps in the same order each time

What do you like best about the product?

This product stands out as one of the finest we have ever utilized, and considering the wide range of products I regularly employ, that is no small feat. Having experimented with numerous alternatives, I can confidently assert that this particular product is truly exceptional. I wholeheartedly recommend it, especially for those seeking a solution that enables meticulous step-by-step procedures. However, I must point out one significant flaw: it may pose a challenge if you heavily rely on reusable "sub-processes."

The merits of Process Street are too numerous to enumerate comprehensively. In addition to the outstanding product itself, the team behind it deserves special mention. They consistently exhibit excellence and receptiveness (with the exception of one minor item, which I find rather amusing). Their responsiveness and helpfulness are beyond compare. Having explored various alternatives such as Tallyfy, Monday, and countless others, I can confidently state that Process Street is truly awe-inspiring.

The recent introduction of conditional logic, allowing the creation of if/then flows within the process, is a remarkable addition. However, I would greatly appreciate the ability to "link" processes together to form intricate logic flow trees, as opposed to merely launching another feed with a run link. If such a feature were implemented, it would significantly enhance the overall functionality. By enabling the sharing of variables between feeds, it would eliminate the need for a convoluted quest replete with dozens of variables.

Furthermore, I must commend the ability to make real-time updates to processes, which automatically propagates the changes to all active processes. This feature is truly invaluable for making on-the-fly adjustments and maintaining the utmost efficiency.

What do you dislike about the product?

The primary concern revolves around the absence of a reusable "process library" for sub-processes that are required in multiple processes. Let's consider a scenario where there are three products, each necessitating the same credit card process. However, the remaining steps differ. Ideally, a process library would house a standardized "Bill Customer Credit Card" process, allowing any new process to link to this sub-process whenever necessary. This approach would eliminate the need to individually edit over a hundred processes whenever a change is made to the sub-process. Given the multitude of similar processes we encounter, this limitation becomes a substantial hindrance. While there is a temporary solution known as a "Run Link," where one process triggers another, the lack of association between these processes prevents the creation of a coherent timeline. Consequently, an intricate web of interconnected subprocesses ensues, making effective management an arduous task. Despite repeatedly raising this concern, the proposed resolution merely suggests utilizing the run link, resulting in cluttered PS dashboards strewn with dozens of interwoven processes. Frankly, this situation is far from ideal.

Nevertheless, it is important to emphasize that despite this drawback, the product boasts an abundance of extraordinary features. Even though this one issue may create some complications for me, I cannot overstate the indispensability of this product for running my business. It is truly remarkable. In particular, its ability to provide comprehensive step-by-step guidance is unrivaled, particularly for outsourced individuals. However, it is crucial to acknowledge that, like any tool, its effectiveness relies heavily on the author's ability to craft clear and concise processes. Failure to do so can easily result in the creation of convoluted and bewildering procedures.

What problems is the product solving and how is that benefiting you?

Everything with our business, it does it all!

If there was a chatGPT model that could be trained against our process, so then the staff could ask it what process to run based on the tasks they are trying to complete, or it would appear right within zendesk... MG, that would be absolutely amazing! Just imagine finding the perfect process with ease. Though, with all the subprocesses involved, I'd be a bit wary of it trying to launch a subprocess on its own. Nonetheless, we use this incredible tool for everything!

Picture every single aspect of your business seamlessly flowing through this fantastic solution. Customer sign-ups, onboarding, employee onboarding, support tasks, even complex endeavors that require meticulous step-by-step guides. It's like having a Q/A and cross-checking powerhouse at our fingertips. We've gone above and beyond by building custom interfaces to their API and directly integrating it into our zendesk system. As zendesk is used, it automatically launches Process Street, passing along custom variables such as contact names and ticket numbers. This way, all the essential data is readily available when the processes kick off. It's truly impressive to witness how much effort has been poured into this product.

While there haven't been any recent improvements that directly benefit us, out of the box, it has everything you need, except for the lack of subprocesses and process linking. So, I'm marking it as "I don't know" if it's heading in the right direction because I don't want to say "no." I'm genuinely content with the product, but I am disappointed that they haven't recognized the importance of a subprocess library. Truth be told, it's probably not essential unless you dive deep and consolidate all your processes into one. However, once you reach that point, you'll become so hooked and dependent that canceling won't even be an option because our entire company relies on it. Perhaps they know this and that's why they haven't addressed my requests for a subprocess library.

The question of "price" is a tad confusing. Are you inquiring if it's priced high or low? Instead, I would suggest rephrasing it to something like, "On a scale of 1 to 7, with 1 being overpriced and 7 being perfectly priced, how do you rate the current pricing?" Personally, I find the current price to be quite expensive. However, I feel immensely blessed and grateful that, because we supported them from the very beginning, they have honored the processes we signed up for. It brings me great joy to say that Process Street is one of those rare companies that truly value their customers who have been there from the start. Thank you for that! Nevertheless, my suggestion would be to introduce a more comprehensive pricing plan to showcase the awesomeness of this tool. If the cost exceeded $415 a month, I might hesitate as it pushes the limit for me. Any SaaS product that exceeds $300 a month for a small team of fewer than 10 people is a significant ask. Once you cross the $499 mark, things get a bit crazy, and the value needs to be truly outstanding. Considering that it took nearly 12 months for one dedicated employee to create all our processes, paying that amount on top of their salary would be quite the commitment. Personally, I would propose the following pricing structure:

FREE - Builder Plan: This new plan allows you to build everything but not run it, giving you the chance to explore and set everything up. Once you're ready to use it, you can start paying.

$100 - Start-up

$299 - Pro

$499 - Enterprise

In conclusion, Process Street is an exceptional tool that brings immense value to our business. Its comprehensive functionalities and continuous support for early adopters like us make it a standout solution. With some minor improvements, a subprocess library, and a revamped pricing plan, I have no doubt that Process Street will continue to