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ServiceNow on AWS

ServiceNow | 1

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External reviews

18 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Navya J.

One Stop Shop for all best apps of ServiceNow

  • March 09, 2022
  • Review provided by G2

What do you like best about the product?
It has plethora of applications which provide solutions for almost every problem with the baseline being develop with minimun code. All the applications are well listed in categories and sub categories.
What do you dislike about the product?
Any new/upcoming applications are not listed on the top or a different section. It leads to users not being able to locate/discover new apps for the problems.
What problems is the product solving and how is that benefiting you?
I have personally found out many useful applications for my use with the best one being ' Configurable Workspace for Order Management' It provides best order fulfilment experience


    NAMRATA M.

ServiceNow Store: A fastest way

  • March 07, 2022
  • Review provided by G2

What do you like best about the product?
A secure Workplace where you could find the most apps that too the updated versions. They release the app according to the business needs, which captivates me. It's one of the fastest ways to integrate with 3rd party apps. One of the best Interfaces, user-friendly. App store is the best and low-code app to perform. It scales up Quickly, maximum productivity. It also provides a virtual agent which helps in solving the difficulty faced by end-user very quickly
What do you dislike about the product?
There's nothing to be disliked about store. But integrating with some apps , the whole ServiceNow product suites has to be purchased fully which inncludes lots of filters, which is time consuming.
What problems is the product solving and how is that benefiting you?
The App store is what we use in our day-to-day lives to meet the business requirements, with flows and workflows, a lot of lengthy process of approvals and task fulfillment is done with low code and is lot efficient and user friendly.
Recommendations to others considering the product:
All in one platform with the fastest way to integrate with3rd party and deploy end-user products


    Computer Software

Excellent repository for downloading for adding extra features for use.

  • March 07, 2022
  • Review provided by G2

What do you like best about the product?
It provides solutions to add on extra functionality by downloading apps such as field service management, risk, and compliance, ITOM. Service request management is what I am fond of.
What do you dislike about the product?
Should enable more integrations is what I prefer. Apart from that, the repository has maximum apps which empower service. Also, events should be more for learning because what I believe is through more events and learning; we can adopt best practices while providing services.
What problems is the product solving and how is that benefiting you?
ITSM, Product catalog, Request Management, Service catalog. I am involved in adding more features and developing more catalog items, and configuring its view in the service portal.
Recommendations to others considering the product:
We are enabling more features by downloading apps.


    Accounting

ServiceNow access and user friendly

  • December 09, 2021
  • Review provided by G2

What do you like best about the product?
Its very user Friendly and easy to access tool.
What do you dislike about the product?
Dislike about the continuous upgrades and search facility
What problems is the product solving and how is that benefiting you?
Association of assets


    Higher Education

All the apps you need to keep using ServiceNow efficiently

  • December 04, 2021
  • Review provided by G2

What do you like best about the product?
Lots of apps are available to use on ServiceNow products. ServiceNow Store filters are very easy to use.
What do you dislike about the product?
Not all integration products are of good quality. Reviews can be circumstantial.
What problems is the product solving and how is that benefiting you?
Ticketing issues for the services provided. Knowledgebase management.


    Laurence T.

The ServiceNow Store is a great place for finding additional plugins and apps!

  • November 13, 2021
  • Review provided by G2

What do you like best about the product?
The ServiceNow store is very easy to navigate, and has tons of apps that you can add to your ServiceNow instance to enhance your system's capabilities further.
What do you dislike about the product?
I haven't found anything that I dislike about the ServiceNow store.
What problems is the product solving and how is that benefiting you?
I use the ServiceNow store to look for new apps/plugins developed by third party companies.


    Information Technology and Services

Service Now Store Review

  • August 05, 2021
  • Review provided by G2

What do you like best about the product?
Service Now store is divided based on the needs of the customer. I like how it can be divided into a variety of categories and have it organized; equipment, software, licenses, etc.
What do you dislike about the product?
I am very pleased with the store itself.
What problems is the product solving and how is that benefiting you?
The Service Now store allows us to get tickets in and work on them without having to engage on a call if we don't need to. It streamlines the process for the business as well as for the associate in need of something.
Recommendations to others considering the product:
It's a great tool to organize your business and outreach.


    Information Technology and Services

Best Ticketing tool

  • March 30, 2018
  • Review provided by G2

What do you like best about the product?
Application is user friendly. have many option to save the tickets and adjust the priorities and urgency of the incidents. can maintain own service catalog.
What do you dislike about the product?
newer update have some bugs need to be fixed
What problems is the product solving and how is that benefiting you?
Raising and close the business related tickets