Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Instabug as Crash Reporting Solution for Cross-Platform Application Development
What do you like best about the product?
Support for native platforms (iOS and Android) as well as React Native. If one of our users experiences a crash, we get receive both native and JavaScript stack traces with source code maps - this significantly reduces our turnaround time.
What do you dislike about the product?
We've had a few hiccups with the React Native integration - mostly related to documentation defects - but I'll hand it to the Instabug team - they've been very fast to respond to any questions and we were up and running in a matter of days.
What problems is the product solving and how is that benefiting you?
We were able to tighten the feedback loop with our testers by implementing in-app chat during our beta phase. This allowed us to address critical defects within hours instead of days - or weeks. We significantly reduced our time to market - this is strongly attributable to Instabug. We've disabled in-app chat for our production release, but did elect to leave bug reporting and surveys enabled.
We've also enabled the Jira integration. The information collected during crash reports (logging, user events, repro steps, screen shots, logs Etc.) is invaluable in helping our engineers troubleshoot issues quickly. Internal users who file bug reports love receiving updates in real-time.
We've also enabled the Jira integration. The information collected during crash reports (logging, user events, repro steps, screen shots, logs Etc.) is invaluable in helping our engineers troubleshoot issues quickly. Internal users who file bug reports love receiving updates in real-time.
Recommendations to others considering the product:
Instabug is NOT an analytics solution; while you *can* implement user events, these events are not reportable unless a crash occurs - or the user files a bug report (FYI).
- Leave a Comment |
- Mark review as helpful
Achieves what you're looking for
What do you like best about the product?
It's easy to implement. Code samples are easy.
What do you dislike about the product?
I'm not sure about the performance impact of including instabug. The screenshot mechanism is kind of a dupe with the built-in iOS one.
What problems is the product solving and how is that benefiting you?
Beta users reporting bugs
Best in breed
What do you like best about the product?
Instabug is the top-of-the-line bug reporting software. We use it in our app to make it easy for people to report issues, and insure that when they do, those reports at rich with information that makes it faster for our developers to tackle issues. Competitors also have pricing that charges per user (or has limits on the number of users), and Instabug doesn't have that. You pick your price tier purely based on what features you want.
What do you dislike about the product?
Instabug isn't cheap, but it's worth the price in my experience.
What problems is the product solving and how is that benefiting you?
Faster bug reproduction, better communication tools with our users, integration with jira and slack, video recording of issues vastly reduces developer time and the in-app surveys are pretty killer.
Recommendations to others considering the product:
Evaluate the competitors, and decide what features matter to you.
BEST BUGS TRACKING SOFTWARE
What do you like best about the product?
Instabug gives me more and necessary details we need. Information like Bugs and Crash Reports other detail like Model and type of phone a particular user uses, the location and version of the App he/she uses. The crash report is so nice and useful to help us to improve our App.
It gives us option to assign particular person per issue/ bug/ chat
we are able to use emails to respond to users and sometimes we don't need log in to instabug instead we get notifications from the emails
we also know the progress of bugs reported and that bugs that we are working on them
To our customers are able to chat with us in easiest way, reporting bugs or suggest improvement by shaking their devices, they like it as they don't need to go through many steps
also users can get reply from us as they open their Apps this is cool feature
they can also be able to record on screen video and take screenshot in easiest way
It gives us option to assign particular person per issue/ bug/ chat
we are able to use emails to respond to users and sometimes we don't need log in to instabug instead we get notifications from the emails
we also know the progress of bugs reported and that bugs that we are working on them
To our customers are able to chat with us in easiest way, reporting bugs or suggest improvement by shaking their devices, they like it as they don't need to go through many steps
also users can get reply from us as they open their Apps this is cool feature
they can also be able to record on screen video and take screenshot in easiest way
What do you dislike about the product?
1. You don't have Android or iOS version of Instabug for developers
2. The amount of recording video is not much sufficient to record the whole problem by our users
2. The amount of recording video is not much sufficient to record the whole problem by our users
What problems is the product solving and how is that benefiting you?
1. We get much information about the bugs occurs and Crashes
2. Multiple staff can user instabug. Different departments are able to use instabug this help us all tto know the problem and ares of improvement
2. Multiple staff can user instabug. Different departments are able to use instabug this help us all tto know the problem and ares of improvement
Recommendations to others considering the product:
Since it is easy and has many useful and necessary feature I"ll recommend to other companies to use this
nice, very useful and easy to integrate
What do you like best about the product?
a lot of information
facility to report how to receive
facility to report how to receive
What do you dislike about the product?
88/5000
the sdk is a bit large (almost 1MB)
the report is something monotonous to read
What problems is the product solving and how is that benefiting you?
Access to the beta tester to report
Instabug helps us solve issues with lightning speed
What do you like best about the product?
The best thing about Instabug is the amount of data it provides the development team with. No more guessing whether an issue is a backend or a frontend bug!
We like the integration with JIRA and Slack. New bugs are automatically created in our JIRA and we are notified about new reports in a Slack channel.
We like the integration with JIRA and Slack. New bugs are automatically created in our JIRA and we are notified about new reports in a Slack channel.
What do you dislike about the product?
Going trough all the data and closing duplicate issues is still a choir for the product team. But it is well worth their time.
The SDK used to be a little unstable and caused quite a few crashes. That improved a lot over time.
Using the SDK is quite demanding on RAM and processing power of the users device. The app performs a little worse on low-end devices when the SDK is enabled.
The SDK used to be a little unstable and caused quite a few crashes. That improved a lot over time.
Using the SDK is quite demanding on RAM and processing power of the users device. The app performs a little worse on low-end devices when the SDK is enabled.
What problems is the product solving and how is that benefiting you?
Instabug allows the product owner to reach the users faster. Debugging new versions of the app takes a lot less time. Finding bugs that are specific only for a few devices becomes much quicker. Instabug helps us debug scenarios with specific conditions - slow connections, changing networks and losing connection.
Recommendations to others considering the product:
Enabling in-app chat requires having someone ready to answer the users! Don't forget about that!
Always upgrade to newest version of the SDK as soon as possible. The Instabug team introduces new features and improves the performance all the time.
Always upgrade to newest version of the SDK as soon as possible. The Instabug team introduces new features and improves the performance all the time.
Bug and crash reports, done almost perfectly
What do you like best about the product?
- Easy integration
- User bug report
- Crash reports
- User bug report
- Crash reports
What do you dislike about the product?
Usefulness of the bug reports perhaps could be improved. Getting to automatically send symbolic data wasn't easy, and the instructions in the instabugs documents are not that clear and easy to follow.
What problems is the product solving and how is that benefiting you?
Making sure the app is bug and crash free.
A great app that helps build other great app
What do you like best about the product?
Repro Steps is a great tool. I also like the fact that you can report bugs very easily.
What do you dislike about the product?
Filters and the fact that you can't apply multiple filters to the crash logs
What problems is the product solving and how is that benefiting you?
Crash fixes and Bug reporting
Great way to stay on top of issues
What do you like best about the product?
Since integrating Instabug, we've received a lot more bug reports and feedback than we were getting from play store feedback alone. This is a great way to connect quickly with customers before we lose them!
What do you dislike about the product?
I wish there was a separate chat pop-out for desktop that gave better real-time notifications, a flashing window, or something along those lines so we can be responding even faster like Live Chat.
What problems is the product solving and how is that benefiting you?
Gaining important feedback on issues that exist with the app when normally we wouldn't receive that feedback.
Recommendations to others considering the product:
The separate chat pop-out so we can have better instant notification and get back to chats quicker in real time.
Instabug Is Crucial For Bugs & Feedback
What do you like best about the product?
Automatic user properties being sent back, bug reports, and easy to use feedback for users is crucial. The easier it is for users to give back feedback, the more reports you'll have from your customers. Instabug makes it very simple and easy for customers to give us their thoughts on the app, as well as any issues that arise during users expeirences.
What do you dislike about the product?
The pricing on Instabug is a bit much, it's quite expensive for a company to use.
What problems is the product solving and how is that benefiting you?
The major reason we use instabug is to recieve bug reports from customers, but we've found that customers love to give us feedback on little things. It's been informing us of other features we should write as well.
showing 121 - 130