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Instabug - Ultimate

Instabug | 1

Reviews from AWS Marketplace

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External reviews

230 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Farhan Y.

All in one Place

  • November 16, 2017
  • Review verified by G2

What do you like best about the product?
Options are right there where you need them. Didn't ever need to be searching for something.
What do you dislike about the product?
I can't filter the bugs using just the bug number. For eg: if the bug number was 150, i have to type #150 in filter view which i felt was unnecessary.
What problems is the product solving and how is that benefiting you?
Creating an iOS app to help people ask questions and get it answered through broadcasting video. Users are able to shake and let us know instantly regarding an issue they are facing. This lets us know all the logs at the time the bug was encountered.
Recommendations to others considering the product:
its a great bug tracking tool and gives you a good idea on the problems faced by users. Probably not the best in terms of analyzing crashes, but can get you an idea of how often your app crashes.


    Valleen N.

Love Instabug!

  • November 16, 2017
  • Review verified by G2

What do you like best about the product?
I can see backend logs and user feedback
What do you dislike about the product?
There needs to be more states for status
What problems is the product solving and how is that benefiting you?
User feedback and bugs, it is helping us see issues that we don't see when we are in the weeds


    Computer Software

Not a bad tool

  • November 15, 2017
  • Review verified by G2

What do you like best about the product?
Easy for users to enter bugs, automatically captures crashes
What do you dislike about the product?
call stack doesn't always have line numbers
What problems is the product solving and how is that benefiting you?
It's good for fixing bugs and crashes ( when the call stack has all the information )


    Medical Devices

Easy to use and easy over-views

  • November 15, 2017
  • Review provided by G2

What do you like best about the product?
Email notifications of new bugs was easy to keep track of bugs
What do you dislike about the product?
The side-bar list could be a bit easier to find bugs
What problems is the product solving and how is that benefiting you?
App testing


    Internet

Ok for mobile, bad for web

  • November 15, 2017
  • Review verified by G2

What do you like best about the product?
The idea of bug reporting with the screenshot and the integration with github
What do you dislike about the product?
The support team is slow to respond sometimes, their dashboard is full of bugs
What problems is the product solving and how is that benefiting you?
QA


    Automotive

Great tool for bug reporting within the app but can improve crash reports

  • November 15, 2017
  • Review verified by G2

What do you like best about the product?
- Bug reporting feature / Chat feature
- Ability to record screen with audio, include screenshots and draw over them.
- Ability to see layout layers
What do you dislike about the product?
- It would be a great help if the crash reports also include the video of user activity in app few (maybe 30? or configurable) seconds before the crash. This will help debug better
What problems is the product solving and how is that benefiting you?
Better, easier and direct reporting of bugs from end users or beta users.


    Lee W.

Fast, efficient, and simple to integrate

  • November 14, 2017
  • Review verified by G2

What do you like best about the product?
The ability to keep it simple is the most important element of how I like to operate. Thats key when testing out a new product right? MVP...Instabug made it simple for me to get what I needed up and running. If you look at many other vendors out there, they want to have verbal conversations and try to sell you on their solutions. Instabug was a DIY solution. Although I like talking with people, as an developer, we are often in trial mode, and do not have time to engage with others all the time. Kudos to the team there in making it self sufficient.
What do you dislike about the product?
Time difference for them to respond to inquiries. They are in Cairo, and don't always respond as fast as I would have liked. However, the answers I wanted were on their website, so I could've looked there more thoroughly.
What problems is the product solving and how is that benefiting you?
I have 3 apps now using Instabug for my bug tracking with my customers.
Recommendations to others considering the product:
If you want simplicity and speed, this is the right solution to start. Since We are within 1 year of using it, I cant say if it will be a long term solution, but so far, it looks like we will be sticking with it. It does what it is supposed to for us.


    Information Technology and Services

InstaBug The Antibiotic for Bug & Crash Reporting

  • November 14, 2017
  • Review verified by G2

What do you like best about the product?
Bug reporting is made easy, and the ability to to take screenshots for the reported app bugs.
What do you dislike about the product?
The video feature is not stable when trying to report a bug.
What problems is the product solving and how is that benefiting you?
Using InstaBug for our mobile app related to the staffing industry.


    Newspapers

IOS using

  • November 14, 2017
  • Review verified by G2

What do you like best about the product?
There is a very good tool/lib for iOS apps
What do you dislike about the product?
The web interface is disgousting, small number of states, not a good point for
Managing issues
What problems is the product solving and how is that benefiting you?
Finding bugs and issues live during use of developed apps


    Publishing

Interactive Tool For Beta Testing

  • November 14, 2017
  • Review provided by G2

What do you like best about the product?
Hassle free shake and report feature is the easy for beta testers. Interactive UI with recording messages is the good for developers.
What do you dislike about the product?
Its required but if you forgot to add Microphone request in Info.plist, app build failed to submit on iTunes store. The crash reporting system is little messed.
What problems is the product solving and how is that benefiting you?
Beta app reviews for our map app.
Recommendations to others considering the product:
easy to use!